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3.0

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203 reviews
70%
would repurchase
3.2/5
package quality

price range

Reviews


3.0
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Mar/24/2017

Didn't realize we could rate entire stores. Ulta would get a solid 2.5 for me...

Here's the thing. People are more and more beginning to favor ulta, especially over sephora as the sephora perks suck and when they are nice they go OOS insanely quickly (I agree). Ulta perks result in cash... Which is always good. Also Ulta is slowly but surely beginning to carry more brands …
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13 of 15 people found this helpful. Did you?

About reviewer (116 reviews)

Age30-35

SkinAcne-prone, Fair

HairBrown

EyesBrown



1.0
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Nov/06/2016

I'm done shopping at Ulta. I feel like crap every time I shop there. I just want to look around and buy what I want without feeling like I'm being followed or be asked "can I help you" every 3 seconds. I'm not trying to steal your precious makeup, I'm a polite normal person and I just want to have a pleasant shopping experience just once when I'm there. I'm …Read more

6 of 6 people found this helpful. Did you?

About reviewer (6 reviews)

Age19-24

SkinCombination, Olive, Warm

HairBrunette, Wavy, Medium

EyesHazel


4.0
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Nov/05/2016

There are a lot of pro's and con's with shoping at Ulta.
Pro's-
Drugstore & High End products- Clinic, Bare Minerals, Too Faced, It Cosmetics, Stila, Lancome, Urban Decay, Tarte, Becca (finally in my store), drugstore- Makeup Revolution, L'Oreal, Maybelline, Revlon, Physician's Formula, Ulta brand products, etc. etc. etc.

Awesome sales such as …
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3 of 5 people found this helpful. Did you?

About reviewer (104 reviews)

Age36-43

SkinOther, Olive, Neutral

HairBrunette, Wavy, Medium

EyesBrown


4.0
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Sep/07/2016

Now that I live in the suburbs and there is no convenient Sephora around - I go to Ulta about once every 4-6 weeks. Also I have a tween/teen daughter so we are there more often for her and her friends. I have not used the hair or skin care salons - but for cosmetics and beauty tools it's fine. Lines are super long around the holidays.

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About reviewer (2407 reviews)

Age44-55

SkinDry, Fair, Cool

HairBrown, Wavy, Fine

EyesGreen


5.0
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Aug/09/2016

This is the place I go when I am sad lol I LOVE Ulta! They have a great selection of products and an amazing point program! I can't say enough good things about this store, it's just freaking awesome! I love getting points on items I buy for my family (body wash, shampoo, etc)

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About reviewer (29 reviews)

Age30-35

SkinCombination, Fair-Medium, Cool

HairBrunette, Wavy, Fine

EyesGreen


1.0
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Aug/03/2016

Totally agree with the comment below in regards to the whole coupon thing. I also had a 5 off ulta brand stuff and a 3.50 off coupon and I bought plenty of stuff that qualified both of them but the chick at the register would only let me use one. Come on ulta, like your not making enough money. This is why my scores are way low for this place.

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About reviewer (20 reviews)

Age30-35

SkinCombination, Fair-Medium, Warm

HairBlond, Straight, Medium

EyesGreen


1.0
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May/18/2016

For its $3.50 coupon, Ulta has raised the minimum purchase a whopping $5. You now have to buy $15 worth of items instead of $10.

Their original coupon was the one thing that made me shop at Ulta in the first place. Their prices are much higher than Target and Walmart but the $3.50 off $10+ would bring me in there. When they had 40% off sales, I would stack it with the brand coupons …
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6 of 7 people found this helpful. Did you?

About reviewer (3 reviews)

Age44-55

SkinOily, Olive

HairBrunette

EyesHazel


1.0
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fromlclc

Apr/01/2016

Customer service is hit or miss. I would really love it if the cashiers would tell me I have points about to expire. But most of the time, when I am at the cash register, I feel like I am in a drugstore, except that my local Walgreens has friendlier and more helpful cashiers. I blame it on Ulta corporate culture. Any company with great customer service trains employees to be customer-oriented. Oh …Read more

6 of 6 people found this helpful. Did you?

About reviewer (103 reviews)

Age44-55

SkinCombination, Medium, Warm

HairBrunette, Wavy, Medium

EyesBrown


2.0
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Sep/05/2015

I usually shop at Sephora.
I recently placed an order online at Ulta's website.I picked up a few fragrances, and as we all know they aren't cheap. I chose the fragrances pack for my free sample.The picture that depicted the free fragrances samples showed five miniature bottles. You know the tiny kind with the little sprayer?
When my package arrived I was surprised to see …
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2 of 6 people found this helpful. Did you?

About reviewer (214 reviews)

Age36-43

SkinDry, Fair-Medium, Neutral

HairBrown, Wavy, Coarse

EyesBrown


2.0
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Aug/07/2015

Sigh... where to even start with Ulta. I have such a love/hate relationship with this store. On one hand, they carry a lot of stuff I love and sometimes the points do add up and you can get some really good deals. But on the other hand... good luck actually finding anything to buy because everything is always out of stock! There's always a truck coming on thursday, but I have seen some …Read more

15 of 15 people found this helpful. Did you?

About reviewer (2 reviews)

Age30-35

SkinNormal, Fair

HairBlack

EyesHazel