Ulta- whole store

ULTA

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3.0

203 reviews

70%
would repurchase
3.2/5
package quality

price range

Reviews

Reviews


2.0
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5 years ago

Love my local store but have gotten to where I hate shopping them on-line. Every time I order on-line I receive damaged product, all due to their poor shipping preparations. Seriously, how can...

About reviewer (317 reviews)

Age44-55

SkinCombination, Fair-Medium, Neutral

HairBrunette, Wavy, Fine

EyesGreen



5.0
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5 years ago

I LOVE Ulta! The stores I have been to are: the Green Valley location in Las Vegas, Nevada on Stephanie Street; the Silverado Ranch location on Eastern Blvd in Las Vegas, Nevada; the location in...

About reviewer (74 reviews)

Age19-24

SkinSensitive, Fair, Neutral

HairBlond, Wavy, Medium

EyesBlue


3.0
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5 years ago

The good: -carries drugstore products (plus NYX, which can be hard to find) -provides far more coupons and discount opportunities than Sephora does -more down-to-earth staff compared to...

About reviewer (15 reviews)

Age19-24

SkinAcne-prone, Fair, Cool

HairBlack, Straight, Fine

EyesBlue


2.0
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5 years ago

The Ulta closest to me is well stocked and clean. The problem is the company policies overall. I LOVE the return policy but some of the prices for drugstore makeup is SO much more expensive than...

About reviewer (52 reviews)

AgeUnder 18

SkinNormal, Fair, Neutral

HairBrunette, Straight, Fine

EyesGreen


3.0
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5 years ago

Had the exact same experience as reviewer swimblock. Tried to return an online purchase with the packing slip, was told I needed the original shipping confirmation email. I didn't even have the...

About reviewer (21 reviews)

Age44-55

SkinNormal, Fair-Medium, Not Sure

HairBrunette, Other, Other

EyesHazel


3.0
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5 years ago

I disagree with CordulaM (who is an SA at Ulta and as of now it looks like her review has been deleted) and agree with Shannon804. I recently returned an item I bought online and received such a...

About reviewer (66 reviews)

Age56 & Over

SkinCombination

HairBrunette

EyesHazel


3.0
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5 years ago

Edit: I totally hear what you guys are saying. I have issues with them too. Sometimes I feel like we're a tight-knit family where the siblings get along but we don't like our parents. LOL. I've...

About reviewer (705 reviews)

Age30-35

SkinSensitive, Fair, Warm

HairOther, Wavy, Coarse

EyesBrown


1.0
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5 years ago

If it is possible to buy something at a physical store other than Ulta, I will go out of my way to get it there rather than have to brave Ulta. First, the staff is CLUELESS and doesn't even try to...

About reviewer (205 reviews)

Age25-29

SkinCombination, Medium Brown, Warm

HairBrown, Straight, Fine

EyesBrown


1.0
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5 years ago

I don't like Ulta's customer service. Not much help offered, plus if you need to return anything, you're made to feel like you're robbing them or something. A few times, the cashier even forgot to...

About reviewer (231 reviews)

Age30-35

SkinSensitive, Olive, Warm

HairBrunette, Straight, Medium

EyesBrown


5.0
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5 years ago

Ulta stores are NOT created equal. I think with this store it all comes down to the staff. I have three Ulta's within a 10-30 minute rage from me. One of those stores is the next town over and I...

About reviewer (342 reviews)

Age

SkinVery Oily, Olive, Warm

HairBrunette, Straight, Coarse

EyesBrown



2.0
Created with Sketch.

5 years ago

Love my local store but have gotten to where I hate shopping them on-line. Every time I order on-line I receive damaged product, all due to their poor shipping preparations. Seriously, how can...

About reviewer (317 reviews)

Age44-55

SkinCombination, Fair-Medium, Neutral

HairBrunette, Wavy, Fine

EyesGreen



5.0
Created with Sketch.

5 years ago

I LOVE Ulta! The stores I have been to are: the Green Valley location in Las Vegas, Nevada on Stephanie Street; the Silverado Ranch location on Eastern Blvd in Las Vegas, Nevada; the location in...

About reviewer (74 reviews)

Age19-24

SkinSensitive, Fair, Neutral

HairBlond, Wavy, Medium

EyesBlue


3.0
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from

5 years ago

The good: -carries drugstore products (plus NYX, which can be hard to find) -provides far more coupons and discount opportunities than Sephora does -more down-to-earth staff compared to...

About reviewer (15 reviews)

Age19-24

SkinAcne-prone, Fair, Cool

HairBlack, Straight, Fine

EyesBlue


2.0
Created with Sketch.

5 years ago

The Ulta closest to me is well stocked and clean. The problem is the company policies overall. I LOVE the return policy but some of the prices for drugstore makeup is SO much more expensive than...

About reviewer (52 reviews)

AgeUnder 18

SkinNormal, Fair, Neutral

HairBrunette, Straight, Fine

EyesGreen


3.0
Created with Sketch.
from

5 years ago

Had the exact same experience as reviewer swimblock. Tried to return an online purchase with the packing slip, was told I needed the original shipping confirmation email. I didn't even have the...

About reviewer (21 reviews)

Age44-55

SkinNormal, Fair-Medium, Not Sure

HairBrunette, Other, Other

EyesHazel




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