Original 5 lippies review from 2012:
Love this program, we can choose only lipsticks but it's still great!
I got Syrup, Sea Sheer, Hug me, Sandy B, Pink Plaid, Cockney, Rebel, Russian Red, Cosmo and Diva this way and had no problem with missing pans to date.
Switching the rating from five to two lippies. I've been a MAC devotee for years partly because of this generous policy but now I've moved on from many of their products simply because I've found alternaties that suit me better. Of course I have benefited from this recicling program a lot and I'm thankful for that. Last year I got an eyeshadow which I was pleased with although I prefered the lipsticks. My 15-pan palettes were already full and I don't like too many single eyeshadows lying around, got Blanc Type which is my Holy Grail matte highlighter to depot and replace the current pan when it's empty.
A few months ago they altered that as well in my country and you can only get lipgloss. We all know that lip gloss isn't selling much at the moment and I totally get that; partly because it's more or less a trademark of the past decade and partly because glossy lipsticks have saturated the market anyway so why bother with the sticky gloss, right?
Still, MAC makes some lovely glosses - like those in the Cremesheen Glass line - and I'd be happy to get one of those. But nooo, here we can only choose a Lipglass which is known to be MAC's stickiest lipgloss. I bet those don't sell anymore. So no thanks, I don't want a product I know I won't use even if it's for free. I kept my six empties and will take them back when they decide to switch to a decent gift.
Is it petty to complain about a freebie? Maybe so but it's also tasteless from the company to reward its loyal customers by unloading the stuff that doesn't please the market for a good reason.