To start off, my skin is not very easy to work with: sensitive, oily combination. My main concern is clogged pores / large visible pores. I don't have bad skin but it can definitely be improved on.
This is currently my HG cleanser. I've gone through about 10 of these. I use it in the following manner: pour about a 50pence size onto my palm, gently massage it onto my face, clean it off using a cotton pad. I follow it up with my Caudelie grape water mist and my CeRaVe PM moisturizer.
As the name suggests, it is extremely gentle for my skin
No tacky fragrance
Leaves the face feeling clean, not dry
Soothes my redness
Relieves any irritation
The price (i know this is pretty cheap compared to other cosmetics but imagine a bottle a month... it adds up)
Packaging (I'd love a pump instead of this odd 'squeeze the bottle' packaging)
May dry you out (if you have really dry skin, I'd give this a pass)
Not wonderful as a makeup remover
Personally, every time I try out new products and they don't work out for me or cause a breakout.. I come back to this cleanser to return my skin to its original state. Since I have sensitive skin, at the end of the day, due to the horrid weather here (insanely hot and humid with pollution) my skin feels very warm and irritated. When I use this cleanser on my skin it literally feels like a breathe of air after being underwater for months. It's so soothing, gentle and just a pleasure.
However, this is NOT the product for removing makeup. It's expensive and it's such a waste of product to remove makeup using this cleanser. I currently use Bioderma's sensibio H2O to remove makeup then follow it up with this cleanser. It has a much more sensible price ;) and gets the job done better.
I did not read reviews before purchasing this product so I'm actually surprised at the number of mixed reviews this has. I definitely recommend this for oily combination skin types. I also strongly encourage users to not use this as a makeup remover but as a daily cleanser. Finally, I also recommend this cleanser if you wish to clear up anything from your skincare escapade.