Update: leave pad on eyes 10 sec before wiping off for best results. Otherwise mascara will possibly stay put.
Package says GENTLE Oil-Free fyi. I shook it up, wetted a cotton pad and wiped off eyeshadow, primer, mascara and eyebrow powder. No irritation and I have sensitive skin and eyes. It felt great.
I got a good schmear of the eye shadow but....not the mascara. (Essence False Eyelash Effect.) I could see the color of my eyeshadow but no inky streak from the black mascara.
Now this mascara has been a bit hard for me to remove, hence getting an eye makeup remover rather than using 2 step cleansing or just facial cleanser, neither of which was enough.
Until I washed my face well after using the remover, and got the "raccoon rings" of mascara that the cleanser deposits below my eye, two or three swipes with that cotton pad and remover did NOT touch my mascara. This is not a waterproof mascara, either. So truly, the first wipes of the cotton pad and Neutrogena Gentle Oil-Free remover did not touch my mascara.
I wetted another pad and it easily took off the rest of the mascara and I then washed my face to remove the remover (again). Did fine
I'd buy this anyway because I like that I woke up the next day without eye irritation and that greasy, drip-in-the-eyes-film feeling but this is not as effective at removing mascara on the first go-round than I'd hoped. If you are doing makeup and want to remove EVERYTHING and start over, for example, I would not suggest this unless you have a warm wet washcloth to follow up and then do it again. It's just not that strong.