First things first: I rarely give out one lippy ratings. I also rarely rate things on a purely personal level â€” usually I can find enough redeeming qualities in a product or brand to overlook any personal issues as I'm usually able to see that while something wasn't for me, it could easily work for someone else. That's actually the case here â€” there's a considerable subset of folks who can shop at VS and come away with something they're happy with.
Still, I think the one lippy is warranted.
I find VS bizarre for bra shopping. In my area anyway, each location occupies more than enough space that they *should* be able to offer a great range of sizes. They don't. They use slim but busty models to advertise their bras, yet they don't actually seem to OFFER those sizes in their stores.
I popped into one the other day to check things out. Was running errands and the location was next to a place I had an appointment at so was basically passing time by smelling stuff.
I *know* they don't carry my size and told them as much (was properly fitted at Nordstrom's a year or so ago and THOSE guys have their act together â€” run, don't walk, if you need a proper, professional fitting, no matter what size you are!).
Still, the SA somehow managed to talk me into a fitting. Okay then. Show me what you got?
Fitting "specialist" explained that VS sizes are different from other brands and they could fit me into their stuff. Did a cursory measurement (and I say that because the Nordstrom's approach was much more thorough and accurate). She measure the top of my chest (that is, the area under my armpits but above my actual breasts) and nothing else. (???!!) Eyeballed the rest.
Brought in some bras for me to try on. Each and every one was a horrible fit. Band was too big; cup way, way too small. The cups were also just plain poorly designed, regardless of sizing issues. In terms of overall shape, they were like B/C cups in depth but just...wider. Way wider. (For the record, Nordies has me as a 32G/H, and yes, bras in that size fit properly. No, that size can't be stuffed into a VS bra given their extremely limited range of cup sizes. Also, no, I don't look like Dolly Parton. It's just a weird size in that D/DD+-cups don't work.)
I was like, "Look guys, I don't think this is working out". I'm a nice person and always try to be polite. The experience was testing my patience, though.
The bra I came in wearing was a much better fit and much more comfortable. (In fact, the bra I came in wearing was basically about the best fitting bra I've ever owned). The VS fitting specialist was actually argumentative on that point. She tried to claim my current bra didn't offer enough support because the cup wasn't double-lined or something (hello, lame sales pitch!).
Meanwhile, I'm stuffed into a poorly-fitting, unsupportive VS bra that's extremely uncomfortable and not at all flattering, thanks to the fact that I was bulging out of the cups every which way. It is not fun knowing what I'm comfortable wearing and being told I'm wrong.
Nope, nope and nope. No way. Never again. Not popping my head into that place even to smell stuff. Maybe other VS locations are better, but my experience at this one was so singularly exasperating that I'm just not gonna.