I used to like Lip Smackers when Bonne Bell owned the company before Markwins took over and bought it. Back then, Lip Smacker and Bonne Bell catered to us collectors (we buy thousands of lip balms a year. I used to buy like twenty thousand lip balms). They would create new flavors just for us collectors, and they didn't need Disney products to carry the brand like nowadays.
In 2015, Markwins bought Lip Smackers and Bonne Bell. I was so worried about if the quality would be good like with Bonne Bell, and I was right that the quality would turn bad. Markwins keeps putting out the same flavors in different packaging for all the seasonal years. They started to make LS and BB products in China when they've been made in the USA since the beginning. Us collectors complain all the time to Markwins, but I don't understand why they don't cater to us. I don't understand why they can't create new flavors for us collectors to buy. Lazy, lazy, lazy!
I wish Markwins were more grateful for the dedicated fans they acquired when they bought LS from the Bells. Seriously, the world doesn’t revolve around Disney branding.
I mean, come on, we spend our entire salary every year buying over thousands of LS products unlike the other lowly customers who only purchase LS products like, maybe once a year.Markwins sticks to about 8-10 flavors and renames them 20x’s. *Eye rolls* With all the money they’re making from the Tsum Tsums WHY aren’t they spending it on R&D for new and AUTHENTIC flavors!?! I like, wrote in on Facebook about my thoughts and someone had the nerve to say to my post that Markwins won't cater to us because we're not the general public. We're a niche brand and a small niche. The person had the nerve to say that since Markwins is a big company, they have no time to target small niches like us. The person also said we're in the 1% and no company is interested in us because we're that low.
I'm like, excuse me????!!! Us collectors are so not niches at all. We helped build up the company to how great and powerful it is for today. If it weren't for us collectors, this company wouldn't have lasted as long as it did. Now, Markwins is ruining everything that Bonne Bell stood for. Also, that person said since another company took out, the management would manage BB and LS differently than Bonne Bell did because of the switch of companies.
Even if we’re the 1%, we spend 10X as much as the regular consumer, who doesn’t buy every new Party Pack coming out, or collection-most of us do! So our opinion does matter. How hard is it to do a few brand new flavors a year and some really good originals collections? I literally avoid any Disney branded Smacker now. I will buy any but that just to spite it.
Emily Huang is now head of all Bonne Bell/Lip Smackers brands at Markwins. Clearly, she’s sleeping at the wheel because they haven’t done anything with the BB brand and clearly nothing new with Lip Smacker. Bill George is her boss. Both need to leave cosmetics immediately
That is so, so wrong! They should manage LS and BB the same because we're the companies bread and butter.
UGH! I'm so over Markwins. Anyone with me?