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3.0

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203 reviews
70%
would repurchase
3.2/5
package quality

price range

Reviews


4.0
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Dec/18/2012

I generally love going to Ulta because of their selection and deals with a loyalty card. I do agree though with the others--cleanliness and sanitation could be better, especially when it comes to the tester products. I don't really test out the products because of this and I tend to buy the same essentials time and time again so a test product isn't necessary (or the item is cheap …Read more

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About reviewer (116 reviews)

Age30-35

SkinAcne-prone, Fair, Not Sure

HairBrunette, Straight, Medium

EyesBlue



1.0
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Dec/07/2012

I ordered from Ulta.com during their big promos and they never sent me my free gift with purchase. They had a big advertisement on their website that tells you you are going to get this free gift with purchase (some of them cost just as much as the item you are purchasing). Then you place your order and never get it in the mail. Surprise surprise! This happened to me and happened to one of my …Read more

6 of 6 people found this helpful. Did you?

About reviewer (1 reviews)

Age30-35

SkinOily, Olive

HairOther

EyesBrown


2.0
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Sep/20/2012

So...I used to go to Ulta to get Iman Cosmetics. But, I haven't worn Iman for years, so I usually just go to Ulta to get Real Techniques brushes. At Ulta, they're usually Buy One get One 50% Off, which I like.

However, on my last visit, I asked for a sample of the new Urban Decay Naked foundation, and I was told that "they don't do that." I was told by the …
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2 of 2 people found this helpful. Did you?

About reviewer (99 reviews)

Age25-29

SkinVery Oily, Dark, Warm

HairBlack, Relaxed, Coarse

EyesBrown


1.0
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fromsuusuu

Sep/16/2012

i went in there once on a slow day and I was carrying my purse with me, in my purse I had my makeup bag which i guess was open and some stuff moved out. I carry some products with me since I work long hours in-case I need to touch up

I was looking at some mascara when a lady who works there came up to me, peeked into my bag, and told me "Oh it looks like you may have accidentally …
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14 of 20 people found this helpful. Did you?

About reviewer (45 reviews)

Age19-24

SkinAcne-prone, Fair-Medium, Not Sure

HairBrown, Curly, Medium

EyesBrown


4.0
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fromtkkana

Aug/02/2012

my ulta store is located in the Asheville Mall in North Carolina. I would like to say they have hired the best staff there. only one girl i really did not like. the ladies at the benefit and lancombe counters are simply terrific! the salespeople try very hard when i come thru with a question. The displays have usually in decent condition. but that is more of a customer issue. when i go in the …Read more

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About reviewer (25 reviews)

Age36-43

SkinCombination, Fair, Warm

HairRed, Straight, Fine

EyesGreen


1.0
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Jul/08/2012

The promo codes are mediocre and some don't work on entire brands (ie: Philosophy). At Sephora, the restrictions, if applicable (which is rare), are clearly visible. A Sephora, you're rewarded for being a valued customer with free, larger or full-size products and a birthday gift.The deals, information, and perks are better at Sephora, and, come to find out, so is the quality of staff …Read more

9 of 11 people found this helpful. Did you?

About reviewer (1 reviews)

Age30-35

SkinOther, Other

HairOther

EyesOther


4.0
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Jun/19/2012

I feel like my Ulta store has very friendly employees. They don't bother me at all when I shop and they give me coupons on even high-end products in the store.

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About reviewer (332 reviews)

Age25-29

SkinCombination, Fair, Neutral

HairBlond, Other, Medium

EyesGreen


4.0
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May/11/2012

I really enjoy Ulta! What I really like is they have products and brands to fit everyone's budget. They have higher end stuff as well as less expensive stuff. The store was stocked relatively well, and it was clean. Overall, love the store and will definitely be going back again! :)

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About reviewer (15 reviews)

Age19-24

SkinCombination, Fair

HairRed

EyesHazel


2.0
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May/08/2012

I go to Ulta only when I want a specific item and have coupons. In and out. It's nothing to write home about. I hate the re-do of the store. I prefer to search for things by brand, not type. SA are ok. I rarely deal with them. Depends on when you go. I have met a few who were very nice. Other times, didn't know what the heck I was looking for.

1 of 1 people found this helpful. Did you?

About reviewer (159 reviews)

Age44-55

SkinCombination, Other, Cool

HairBlack, Curly, Other

EyesBrown


5.0
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fromPinc

May/08/2012

I, too, am an Ulta Fan and have only good things to say about their stores. I live in Illinois and their staff is always friendly and helpful, the store clean, the shelves well stocked. I frequent several Ulta Stores in my area and they get an A across the board.

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About reviewer (2 reviews)

Age36-43

SkinCombination, Fair, Not Sure

HairBlond, Other, Other

EyesBlue