I started using this product regularly back in 2006 due to suffering from Interstitial Cystitis. An incurable bladder disease that causes you to feel as if you always have a mild UTI and your pelvic floor muscles to become dysfunctional; unable to relax. As per my urologist, an important part of my ongoing treatment was to take two 15 minute baths per day in order to help relax my pelvic floor muscles. And the only product I was allowed to use in the bath was plain Aveeno Oatmeal bath. Not only did it protect my skin, much to my surprise it improved it. I realized after several years that this product when used often enough helps to repair and protect the skin barrier which is how my skin improved. Therefore, after many years of using various exfoliating products on my face, such as microdermabrasion, scrubs, acne medications, AHA's, etc. I realized when I reached my 40's a few years ago that these products had done some mild damage to my facial skin barrier. I had a sort of light bulb moment and decided to try this as a facial mask. Well, after a couple years of once per week or every other week using this as a facial mask, my skin is so much more manageable. I still get occasional breakouts, but they clear up much faster. I still have somewhat enlarged pores, especially around my nose, but I believe that is hereditary. I still get the combo dry/oily skin. Although, my skin is more dry than oily now, especially my cheeks. I have learned to just be more gentle with my facial skin overall. And, I credit this product for teaching me to be careful of damaging or breaking down my natural skin barrier. I agree that the packets are not the most cost effective. However, I use half for a bath and the other half is good for several facial masks, as well as stock up when it's on sale. I also realized after years of using this product that it has a cleansing property, so it does actually cleanse your skin when you bathe with it and it is very gentle for intimate cleansing which is super important for anyone with chronic illnesses of this nature. I, of course, am no expert of any sort. I am merely describing my personal experience and make no claims by any means that this is any sort of miracle product. In my opinion, so called "miracle products" do not exist. This is simply, in my opinion an excellent product. To that end, I cannot say whether this would work the same for everyone. And, it is likely that my more mature skin from my mid 30's to nearly 45 yrs old now works better with products such as this than say my 20 something skin may have. It's all so much trial and error, but I think treating our facial skin gentle is a good rule of thumb whether you try this product as I've described or not and no matter your age.
One last tip, when I use it for a bath I sometimes wet it into a paste on my hands, same as I do when using as a facial mask, and rub onto my body skin. I then get in the bath with already applied to my skin rather than pour into the bath under the faucet. I find this avoids clumping you will experience when pouring in and rather it melts off your skin into the bath water to create the soak as it is intended. Sometimes, though I am lazy and just pour half the bag into the bath. :) Well, I'm sorry this review is so long, but I hope that it helps someone. I certainly just find it to be a very soothing product and it is a staple in my house.