Ulta- whole store

ULTA

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3.0

202 reviews
70%
would repurchase
3.2/5
package quality
price range
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    Reviews

    Reviews

    3.0
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    from
    kaxel

    14 years ago

    I am neither in love nor hate with Ulta. I do like having so many beauty products in one place, and not just high-end ones. However, I agree with other posters that the stores often seem to be out...

    About reviewer (387 reviews)

    Age44-55

    SkinDry, Fair, Warm

    HairBrown, Wavy, Medium

    EyesGreen

    3.0
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    from
    rubicundheart

    14 years ago

    Going into Ulta is hit or miss. I typically don't need a whole lot of assistance while there, but one time I had good luck asking "what should I use to fix this?", where the other time I asked for...

    About reviewer (2 reviews)

    Age19-24

    SkinCombination, Fair-Medium

    HairBlack

    EyesHazel

    1.0
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    from
    Aliaddams

    14 years ago

    Yesterday 1/4/2010 has to have been the WORST day of my life. I was accused of stealing.. Let me start by saying I have never stole any thing or been accused until last night. I was at work & went...

    About reviewer (1 reviews)

    Age25-29

    SkinCombination, Fair-Medium

    HairBrunette

    EyesGreen

    1.0
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    from
    teacherjess

    15 years ago

    As I read the reviews, I'm glad to see that I wasn't the only one who had similar thoughts about Ulta. I was just in a different city for a business trip this past weekend and was excited to see an...

    About reviewer (22 reviews)

    Age25-29

    SkinAcne-prone, Dark

    HairBlack

    EyesBrown

    2.0
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    from
    Kat_rocks

    15 years ago

    I live in Virginia and sometimes shop at the Fair Oaks Ulta. So so sad. The SA's don't know anything about any products or what the store carried. The line has always been slow... and you have to...

    About reviewer (70 reviews)

    AgeUnder 18

    SkinAcne-prone, Fair, Warm

    HairRed, Wavy, Fine

    EyesOther

    1.0
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    from
    CLEOJLW

    15 years ago

    I HATED MY EXPERIENCE WITH THIS STORE!!!! Even though I read the reviews about Ulta from MUA, I still wanted to go to the new store near my town. Well, needless to say it was a bad experience. The...

    About reviewer (19 reviews)

    Age25-29

    SkinCombination, Dark

    HairBrown

    EyesBrown

    5.0
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    from
    karen137972

    15 years ago

    i love the store! Ihave always hated the snobby feeling you get when you go into Sephora so I was so happy to have an Ulta to shop at instead. The employees have always been pleasant, not...

    About reviewer (78 reviews)

    Age36-43

    SkinNormal, Medium, Cool

    HairBrunette, Curly, Fine

    EyesBlue

    1.0
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    from
    shalashaska

    15 years ago

    Today, after my last ever trip to Ulta, I filled out their online survey where I said I would not recommend their store to anyone, so the purpose of this review is to fulfill that promise. I...

    About reviewer (57 reviews)

    Age19-24

    SkinOily, Olive, Not Sure

    HairBrown, Curly, Coarse

    EyesBlack

    1.0
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    from
    Boha

    15 years ago

    I hate Ulta because of their SAs. The store concept is great. High End and Drug Store/Low End cosmetics and beauty products together. It's like my mu stash. They have good sales and their store...

    About reviewer (31 reviews)

    Age25-29

    SkinOily, Fair-Medium, Not Sure

    HairBrunette, Wavy, Coarse

    EyesBlack

    5.0
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    from
    BaNGhAiR

    15 years ago

    I love this store! Their price is reasonable, and SAs are friendly, also. I visits 2 locations near my house weekly. BTW, when you go to Ulta, you should check the clearance section. The...

    About reviewer (4 reviews)

    Age25-29

    SkinNormal, Medium

    HairBlack

    EyesBlack

    2.0
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    from
    shann106

    15 years ago

    I just got home from the MAC counter, Sephora and Ulta. I find Ulta to be the most frustrating store I ever shop in, or spend my money. I have never once been greeted, or even spoken to, or made...

    About reviewer (15 reviews)

    Age36-43

    SkinNormal, Fair-Medium

    HairBlack

    EyesBrown

    1.0
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    from
    kelly8112

    15 years ago

    Beware of Ulta!!! I had the absolute worst customer service experience ever at the Ulta store in Rockville MD. I had purchased a package of Parissa waxing strips. When I returned home the box...

    About reviewer (7 reviews)

    Age30-35

    SkinDry

    HairBrown

    EyesBlue

    4.0
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    from
    jillmg89

    15 years ago

    There is an Ulta store right across the street from where I work, so I have shopped there on many occasions. I have never had a bad experience with a SA. For the most part, I have found them to...

    About reviewer (40 reviews)

    Age36-43

    SkinNormal, Fair-Medium, Not Sure

    HairBlond, Wavy, Other

    EyesGreen

    5.0
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    from
    anutka

    15 years ago

    I love this store. SAs are very friendly. Lots of coupons and sales. I like the fact that they have mix of h/e and d/s products.I just wish they had more stores and more hight end products.

    About reviewer (11 reviews)

    Age36-43

    SkinAcne-prone, Fair-Medium

    HairBrown

    EyesBrown

    5.0
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    from
    Sunkissdluster

    15 years ago

    We just got an Ulta in my area and I was sooo excited. When I walked in, it didn't disappoint. Yeah prices are sometimes higher but I can find anything I need which is convenient and I'd rather...

    About reviewer (61 reviews)

    AgeUnder 18

    SkinNormal, Fair-Medium, Warm

    HairBlond, Wavy, Medium

    EyesGreen

    5.0
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    from
    Nadusha

    15 years ago

    I love Ulta for their versitility and cupons. Associates normally are very nice. I know that their shrinking rating is high so I suggest they hire a security person and put security tags on the...

    About reviewer (34 reviews)

    Age25-29

    SkinCombination, Fair, Not Sure

    HairBlond, Other, Other

    EyesBlue

    5.0
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    from
    xizilia7

    15 years ago

    CSIfangirl said in your comment that the store knew how much they lost in an hour. having previously worked in retail w/o security system and ancient computers............just curious, HOW can...

    About reviewer (53 reviews)

    Age19-24

    SkinAcne-prone, Tan

    HairBrunette

    EyesHazel

    2.0
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    from
    zomgblah

    15 years ago

    I like Sephora a LOT better than Ulta. Here's the breakdown: PROS: + They have both high-end products and low-end products. They carry some brands that Sephora doesn't, like H20+ and Red...

    About reviewer (154 reviews)

    AgeUnder 18

    SkinCombination, Fair-Medium, Not Sure

    HairBlack, Other, Other

    EyesBlack

    1.0
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    from
    whimsee

    15 years ago

    I just got home from Ulta, once again angry. This is the only store that consistently puts me in a bad mood and it is all because of the staff. We don't have pushy workers at the Ulta near my...

    About reviewer (13 reviews)

    Age44-55

    SkinDry, Other

    HairBrown

    EyesBrown

    4.0
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    from
    Aque

    15 years ago

    My sense is that Ulta stores are a bit hit or miss depending on the management at each one. I've never had any serious problems at any of them, but the service can vary from being non-existent to...

    About reviewer (40 reviews)

    Age36-43

    SkinSensitive, Fair-Medium, Warm

    HairBrunette, Other, Other

    EyesBrown

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