My hair is extremely thick, coarse, dry, color-treated, and heat-styled, so I ask a lot out of my hair products. I have used Biolage products in the past, and have always had good luck, so when I recently had my hair colored & highlighted, I picked up this balm, along with the colortherapie shampoo. Price was inexpensive for a salon brand: around $17 for a 10 oz tube regular price, and I got it on sale for $11. The balm has that typical light floral "Biolage" scent, which I personally love. The conditioner isn't super thick or waxy, it has a fairly thick consistency and a little goes a long way. I use about a quarter-sized amount for my hair (chin-length bob but extremely thick), and let it sit while I finish my shower, then rinse. My hair is soft, sleek, frizz-free, and hydrated. No feelings of being coated or weighed down, either. For my hair type, this is a definite HG product. My hair is color-treated and highlighted, and this didn't harm or fade my color at all. I am extremely pleased with this, and I will definitely repurchase when I run out. continued >>

My HG. I love this product! I use every single day. It moisturizes my hair without weighing it down. Also smells amazing.

I'm really disappointed with this product. I decided to start caring about my hair after a few monthly hair cuts weren't keeping up with the splits. I decided to skip over the 'cheap, ineffective' products and go straight to the pricey salon treatments. At over $23 a jar, it just has to work. Biolage has such a great reputation!

I brought it home and instantly knew it was a flop. There is a waxy, stickiness that's apparent on application. It doesn't really weigh my hair down, but it doesn't moisturize either. Massive disappointment.

I purchased the Biolage Ultra conditioning balm as a part of a great BOGO deal.

I enjoy the Biolage fragrance, which is light and smooth. The scent does not linger all that much. I found the ultra condition balm left my hair very waxy and it did not take away any frizz. The tube is standard packaging the price is okay - no more than $22.00 canadian for a salon brand and often part of sales and offers. When sales and such are factored into purchasing some drugstore brands cost just as much.

I liked the Biolage Hydrating balm much better than the Ultra balm. If anyone finds that the Ultra balm leaves their hair coated and waxy, give the regular balm a try.

this is my HG conditioner/mask! i wash my hair every other day now, thanks to dry shampoos! and this stuff works amazingly well to make my hair soooo soft and yet doesnt weigh it down. i go crazy when im 50% through the tub and will quick repurchase!

This is a nice hydrating conditioner, but there are better ones out there in the same price range.

I agree with everyone on here who is giving this product 5 stars. It truly is the EPITOME of hydrating conditioners.

I detangle my curly hair in the shower using only my fingers and this balm. The texture is creamy and silky....and it just glides onto the hair. I saturate my hair in it, and put on a shower cap as I go about the rest of my routine.

When I take off the shower cap, the fragrance is intoxicating! I comb through my hair using my fingers and the tangles just melt away. It smells AMAZING! Absolutely worth the money!

Curly hair is left soft, supple, and shiny. I'm sure it works wonders on girls with straight hair too :).

Hands down the BEST conditioner I have ever used!! it is pricey, but worth every penny!

I have highlighted 3a-3b hair and I've been using this for years. I alternate with different protein treatments. Love this stuff.

2nd update: Animal testing. I will not use this anymore. please advise when you find another conditioner as good as this. Thanks!

Good God!, What do you gals do to your hair that makes you rate this conditioner so low?!! This is the most hydrating stuff I have ever encountered. It is really expensive, especially now in this economy. I highlight, abuse, don't care, and use this stuff. It looks like I have never done a thing to my hair!
UPDATE: Now that I have finally had my hair trimmed, this is a little TOO conditioning. Still, one of the best conditioners out there. Honestly, if you have done something bad to your hair, I cannot recommend this product enough!