89%
would repurchase
3.9/5
package quality

price range

Reviews

Reviews


1.0
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12 years ago

This comment is regarding a visit to the Sephora Store at South Center Mall in Seattle. I stopped in to look at their eyelash curlers. The sales lady that led me to them said nothing to me but...

About reviewer (30 reviews)

Age56 & Over

SkinCombination, Fair-Medium

HairBlond

EyesHazel



5.0
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12 years ago

How can anyone not like Sephora? These must be the same people who say they don't like chocolate...Sephora is my favorite store ever! I love how you can try everything on in the store, the pretty...

About reviewer (11 reviews)

AgeUnder 18

SkinOily, Medium, Not Sure

HairBrunette, Wavy, Coarse

EyesBrown


5.0
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13 years ago

I have been to many Sephora stores and I have always been disappointed to underwhelmed with the customer service, cleanliness, availability of product I wanted to buy, etc. Today I shopped dared...

About reviewer (635 reviews)

Age36-43

SkinDry, Fair-Medium, Neutral

HairBrown, Wavy, Fine

EyesBrown


4.0
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13 years ago

I've only been to Sephora's in Toronto, and of all of them I've only had SA problems in two stores, and it wasn't too bad (bored, apathetic SA's). The really could use an overhaul with their...

About reviewer (268 reviews)

Age25-29

SkinNormal, Fair, Neutral

HairBrown, Straight, Medium

EyesOther


5.0
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13 years ago

I love this store.... I have money saved up just to spend here. I like the points program although I like Ulta's program slightly better. It's fairly easy to spend 500 here because I adore HE...

About reviewer (40 reviews)

Age25-29

SkinCombination, Tan, Neutral

HairBrown, Kinky, Medium

EyesBrown


1.0
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13 years ago

I only go into Sephora purely out of convenience, I can buy my favorite foundation, lipstick and whatever else I want in the same location. My major complaint is not with the products, but with the...

About reviewer (49 reviews)

Age19-24

SkinNormal, Fair, Neutral

HairBlond, Straight, Fine

EyesBrown


3.0
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13 years ago

I have come to absolutely loathe (not love) shopping in a Sephora store. I live in NYC where there are dozens if not hundreds of locations & I've been to many of them, but the quality of Sephora...

About reviewer (709 reviews)

Age36-43

SkinDry, Medium, Warm

HairGrey, Kinky, Medium

EyesBrown


5.0
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13 years ago

My hubby despises sephora.... Bc half of our money goes to them! I love the store but its always packed and I really love the online store. I love the samples, awesome sales and overall customer...

About reviewer (98 reviews)

Age25-29

SkinOily, Fair-Medium

HairBrunette

EyesBrown


2.0
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13 years ago

I had two Sephora experiences. . a. bought fragrance from them thru ebay - it came in a box sans cellophane (alarm gong in my head) - and the cap of the bottle had a lot of scratch marks on...

About reviewer (76 reviews)

Age56 & Over

SkinOther, Medium, Warm

HairBrunette, Other, Other

EyesHazel


5.0
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13 years ago

Were it not for this place I would have a lot more money. This place has soooo many brands, many of which I have never heard of before. Like others have said, the best thing is you can sample...

About reviewer (124 reviews)

Age25-29

SkinOily, Fair-Medium, Cool

HairBlack, Straight, Coarse

EyesBlack


5.0
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13 years ago

F**K YOU SEPHORA FOR NOT HAVING A STORE IN LONDON!!! The nearest one is in like... Paris! I do stock up on fabulous Sephora goodies when on the continent (bloody hell, even in Poland it's in...

About reviewer (22 reviews)

Age25-29

SkinCombination, Fair-Medium, Warm

HairBlond, Straight, Medium

EyesBlue


4.0
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13 years ago

I really like Sephora. I do like the other store more, but that's mostly because of location. I like Sephora for the wide range of cosmetics they have. Both mid-end and high end. I'm more low to...

About reviewer (62 reviews)

Age25-29

SkinNormal, Medium, Warm

HairOther, Straight, Fine

EyesHazel


5.0
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13 years ago

Aww I really can't believe most reviews... I personally love Sephora! Can you really name a lot of similar stores that: 1. Let you sample just about anything? 2. Let you return anything for any...

About reviewer (79 reviews)

Age19-24

SkinNormal, Fair-Medium, Neutral

HairBrunette, Other, Medium

EyesGreen


3.0
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13 years ago

I do like Sephora, basically just because it's one of the very few places where you can get high end items. Other than that, I don't like the people that work at Sephora stores. Everytime I'm in a...

About reviewer (84 reviews)

Age19-24

SkinCombination, Fair, Cool

HairBrunette, Curly, Coarse

EyesBrown


1.0
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13 years ago

Sephora has the worst policy when it comes to returning items paid with a store credit. I had $150 store credit card from Sephora and decided to use it towards purchasing a GHD hair straightener....

About reviewer (44 reviews)

Age19-24

SkinOther, Other, Not Sure

HairOther, Other, Other

EyesOther


5.0
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13 years ago

I love going to Sephora because you can experience the makeup before you buy it. I however don't like how the girls treat me as if I didn't know what anything was. I wish they had better bonuses...

About reviewer (12 reviews)

Age44-55

SkinCombination, Fair-Medium

HairBlond

EyesHazel


3.0
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13 years ago

Sephora, owned by parent company LMVH, is a friend and foe. I love it because they carry a lot of brands that are inaccessible to people above the 49th parallel (Canadians!). However, despite the...

About reviewer (7 reviews)

Age19-24

SkinCombination, Olive, Not Sure

HairBlack, Straight, Medium

EyesBrown


4.0
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13 years ago

The only Sephora near me opened up less than a year ago. It's the kind that is inside JCPenney's. That's sad because it's very small and they carry less than half the brands that a regular Sephora...

About reviewer (78 reviews)

AgeUnder 18

SkinAcne-prone, Fair, Neutral

HairBlack, Wavy, Fine

EyesHazel


3.0
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13 years ago

I haven't had a terrible experience, but I haven't had a great one either. I get one of two interactions from the SAs there: they watch me from a distance and stalk me around the store. or they...

About reviewer (57 reviews)

Age19-24

SkinCombination, Fair-Medium, Cool

HairBrunette, Straight, Fine

EyesBrown


4.0
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13 years ago

PROS: Love the samples. I like that, in general, the sales associates are eager to please. CONS: Some sales associates can act a little condescending (like you've never even seen makeup...

About reviewer (944 reviews)

Age36-43

SkinCombination, Fair, Neutral

HairBrown, Straight, Fine

EyesBlue