27%
would repurchase
2.0/5
package quality

price range

description

ingredients

a whole lotta fake

Reviews

Reviews


1.0
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6 years ago

SEPHORA REVIEWS ARE SO SHADY. I only even noticed because there was a set from dior (backstage bestsellers something like that) and it was 180$. It has really low ratings because if you bought each...

About reviewer (49 reviews)

Age19-24

SkinAcne-prone, Medium

HairBlack

EyesBrown



1.0
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7 years ago

I don't buy from Sephora anymore, if I can help it. The reason is 100% because they deleted my two-star review. I took time to write a thoughtful review, genuinely wanting others to know my...

About reviewer (36 reviews)

Age44-55

SkinAcne-prone, Fair

HairBrunette

EyesBlue


1.0
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8 years ago

Hello, I've ordered cosmetics in total 230$ cost but I've got only a lot of samples in the box (around 40 samples) ! I've contacted Sephora support 6 times already by mail and by phone about...

About reviewer (1 reviews)

Age19-24

SkinNormal, Medium

HairBlack

EyesBlack


1.0
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8 years ago

I had my suspicions that Sephora was shady with negative reviews, but I never kept track of my reviews, until I last posted a review of Cane + Austin Miracle Pads (20% glycolic acid) that only had...

About reviewer (3 reviews)

Age36-43

SkinCombination, Fair

HairBlond

EyesGreen


1.0
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9 years ago

Sephora's rating system is a complete sham. They absolutely 100% DELETE negative reviews. I've had some of my low rated reviews disappear entirely. If you are looking for HONEST reviews of...

About reviewer (9 reviews)

Age36-43

SkinCombination, Olive, Neutral

HairOther, Other, Other

EyesOther


2.0
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9 years ago

OK, so at least I'm not the only one whose reviews have been deleted from the Sephora website. I understand that they are trying to sell products, but they send you these hounding emails (ready to...

About reviewer (975 reviews)

Age44-55

SkinCombination, Fair, Cool

HairBlond, Wavy, Fine

EyesGreen


3.0
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9 years ago

I see a lot of negative reviews, let me give you my take, Makeup Alley is my to go to make up site and skin products as well as Paula's Choice for skin products. It makes sense to me that the...

About reviewer (29 reviews)

Age44-55

SkinCombination, Fair-Medium, Not Sure

HairBlond, Other, Other

EyesGreen


1.0
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9 years ago

Because Sephora deletes/does not post negative comments, I will be attempting to delete any reviews I have made from their site. No more sponsored videos for me either. All of the reviews and...

About reviewer (6 reviews)

AgeUnder 18

SkinCombination, Fair-Medium

HairBlond

EyesBlue


1.0
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10 years ago

Yes, Sephora really does delete negative reviews. I left 2 reviews in one day (one 5 star, one 1star) and the 5star one posted but the 1star review never did. So I left the 1star review again. That...

About reviewer (3 reviews)

Age30-35

SkinNormal, Medium Brown

HairBrown

EyesBrown


1.0
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10 years ago

I just got my "Beauty Insider" reward and it's kind of my last straw. I'm wondering why I still have an account with Sephora at all. So the pros of Sephora are that you can have free shipping if...

About reviewer (9 reviews)

Age19-24

SkinCombination, Fair

HairBrunette

EyesBrown


5.0
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10 years ago

I love everything about Sephora! The customer service is stellar, return policies are amazing and the people are just nice to me. I have nothing negative to say here :-)

About reviewer (154 reviews)

Age44-55

SkinCombination, Fair

HairBlond

EyesGreen


2.0
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10 years ago

I actually just joined Makeup Alley today, for the *primary purpose* of getting more informative, unbiased reviews about expensive makeup and skincare products I am considering. I didn't join just...

About reviewer (1 reviews)

Age30-35

SkinCombination, Medium, Neutral

HairBrunette, Straight, Fine

EyesBrown


5.0
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11 years ago

I saw this review last week and wanted to test this out for myself, so I left a few reviews of products I have tried. The reviews ranged from bad to great, and a week later they are still there. ...

About reviewer (1 reviews)

Age30-35

SkinOther, Other

HairBrunette

EyesBrown


1.0
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13 years ago

Sephora deletes most negative reviews. It is very sad, but true. I spend a lot of money every year, in Sephora & I am a VIB (very important beauty insider). I was waiting for Urban Decay Naked...

About reviewer (2 reviews)

Age30-35

SkinSensitive, Fair-Medium

HairBrunette

EyesBrown


3.0
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13 years ago

I'm surprised at the comments here. I read some pretty forceful comments on the Sephora review section ("Don't waste your money!" "Don't buy this!"). I wonder if it has to do vocabulary. No,...

About reviewer (703 reviews)

Age56 & Over

SkinCombination, Fair-Medium, Not Sure

HairBrown, Wavy, Fine

EyesBrown


1.0
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13 years ago

What a joke...........what's the point of having a review section if they're going to filter out the bad ones?

About reviewer (336 reviews)

Age25-29

SkinCombination, Fair, Neutral

HairBlond, Other, Medium

EyesGreen


2.0
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13 years ago

I had rated and reviewed a number of products after purchasing from Sephora.com and have yet to see some of my reviews show up. What is the point of having rating system when its fixed? I though...

About reviewer (311 reviews)

Age36-43

SkinCombination, Medium, Warm

HairBrunette, Straight, Fine

EyesBrown


1.0
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13 years ago

It seems to me that the reviews on Sephora are overwhelmingly positive for just about any product, whether beloved or vilified by those on MakeupAlley. As such, they make it difficult to judge a...

About reviewer (109 reviews)

Age25-29

SkinCombination

HairBlack

EyesBlack


3.0
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13 years ago

I glance at the reviews on Sephora, but I never write any. I think that if people want a definitive source for objective ratings MUA is the place to come....not a business. Usually the reviews for...

About reviewer (477 reviews)

Age19-24

SkinCombination, Fair-Medium, Warm

HairRed, Wavy, Medium

EyesGreen


2.0
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13 years ago

I'm very concerned with Sephora's reviews. How can something be rated a 2.6 here and a 4.5 there (Sephora Blockbuster Palette)? We are paying a lot of money at Sephora and we rely on reviews in...

About reviewer (360 reviews)

Age30-35

SkinCombination, Medium, Neutral

HairBrunette, Straight, Medium

EyesBrown