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46% would repurchase
Package Quality: 4.0
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on 3/8/2018 7:45:00 AM
More reviews by purpletina627
Skin: Other, Other, Not Sure
Hair: Other, Other, Other
I have been using this product for two years, and I’m still not satisfied. My roots are never covered, and I look like I have a reverse hombre. Technical support is not helpful. They just defend the product. When I complained that my roots were light, and the rest of my hair was black, they told me my hair was dry and more product gets absorbed at the bottom. PS: I only do my roots and the products does not come into contact with my hair at all until it is rinsed out. They claim you need to buy all of their products for the color to work because virtually every other shampoo and conditioner on the market contains polyquats, which they claim blocks the product from penetrating the hair. The products they sell you are north of $25 per, and they are terrible. It’s a conditioner is like nothing. The shampoo is very drying. I stopped using their products, and got the best results using Neutrogena anti-residue shampoo two times before coloring my hair. I don’t know how they can claim it restores your hair to the natural color, when you can see it washing down the drain when you shower. My natural color is not pitch black, either. They tell you to cover your ends with a thick coating of Shea butter or coconut oil, and then use the product and make sure that you don’t get any of the Shea butter anywhere else on your hair. How much time and effort do they expect people to take? I mentioned to customer service that there are a lot of similar complaints online. She just said that’s because they don’t call customer service to sort out their issues. They only post positive reviews on their website. Someone should start a class action lawsuit about this product restoring your hair to its natural color. That is a baseless claim. The little bit of coverage I do get does not last more than a couple of weeks, and I don’t even wash my hair more than once a week. After two years, I am certain that all of my previously dyed hair has grown out, and this is all their product.
on 2/14/2018 1:32:00 PM
More reviews by izw
Age: 56 & Over
Skin: Combination, Tan, Not Sure
Hair: Black, Other, Other
I developed an allergy to this product. I'm allergic to other hair dyes, so was hoping this one would work out. I used it a few times, but eventually had to stop.I wrote to the company to inform them of my reaction. Their response was that my allergy (stinging with the first restorer and a rash on my neck) was unusual. That was it. No other response from them. As others have noted, the whole coloring process is quite messy. It did a decent job of covering most of my gray, but I found the coloring didn't last, even though I used it as directed.It also caused a bit of my hair to fall out. (It has grown back now that I've discontinued using this product.)Also, I think the price is too high. They need to stop purporting this product as non-allergenic. I've seen several other reports of folks reacting allergically to Hairprint.
1 of 1 people found this helpful.
on 1/6/2018 3:32:00 PM
More reviews by KukiWong
I am not going to repeat what people have said. But my experience is quite simpler to mage and kpmyla. You can read their detail comment. Time consuming, messiness and pricey. I appreciate their concepts of creatinghealthy hair. It just does not for me. Tried 3x for restoring kits and costed me over $100US. Time to try other product which may work better.
2 of 2 people found this helpful.
on 12/18/2017 4:09:00 PM
More reviews by lmarie5
Skin: Normal, Fair-Medium, Cool
Hair: Brown, Straight, Fine
A little over a week ago I tried this product. I no longer want to use any chemicals on my hair so I thought Id give it a try. The color that I ordered was brown. After reading all the instructions I began to apply. Yes the product color after I applied turned very black but I wasn't too concerned especially since in the instructions they told you this would happen but stated not to worry your hair will NOT be this dark. After I completed all the steps and did the final rinse, guess what? My hair was pitch BLACK! The hair closest to my roots were a little lighter though than the ends.....the ends were cole black! I should have know better that even though they stated to apply all at once I should have only applied to newer hair first and not the rest of the hair till later at a much lesser time. His coloring is usually applied to the new growth first then applied to the older hair that is always more likely to grab more color. Also it made my hair feel like straw. So now at 10 days after and 4 hot oil treatments to try to lightening hair coloring, 3 intensive hair mask treatment and loosing hair while combing, this product does not do as good it says it does. My hair was permed 3 yrs ago and does still have perm on a 1/3 of it and is long and fine. I am well experienced with hair and hair color I've owned and operated a salon for 19 years and have been doing hair for 37 years. Oh and the new hair "new growth" has faded quite a bit but the ends are still black. I would advise anyone trying this product to start way lighter than natural hair color and to NEVER apply it to whole head at once!
3 of 3 people found this helpful.
on 11/8/2017 2:34:00 PM
More reviews by mnpac
Skin: Normal, Fair, Not Sure
Hair: Brunette, Other, Other
Ugh -- this is the messiest, most time-consuming hair-coloring experience you will EVER have, and -- most likely no results at all in covering gray hair. No matter what you do, IT WILL GET EVERYWHERE -- I've seen other reviews describing the appearance of your bathroom as the shower scene in "Psycho," but with hair dye. True! I thought I was being super-careful, but found it splattered everywhere in my bathroom. I actually tried the product twice, thinking maybe I had not followed directions exactly enough the first time, but in fact it's just the product. Maybe it works for some people. Not me.
5 of 5 people found this helpful.
on 9/14/2017 12:28:00 AM
More reviews by MaryChicago
Skin: Dry, Fair, Not Sure
Hair: Brown, Other, Other
I signed up just to review this project, prompted by the very negative reviews here. It does seem people have different experiences with the product but I am obsessed with this product and I think you should give it a go if you are inclined. I'm in my 40s, have had grey hairs since I was in my 20s but they are picking up steam and maybe the hair is 20-30% grey, at the tipping point where my dark brown hair will soon look grey and not brown with grey. Anyway, I've been using HP for almost a year and love it. Does it perfectly cover every grey? No. Does it slightly fade out at the root within 3 weeks or so? Yes. But I only use half a box on roots per application every 4 weeks or so which is how often I'd have to go to a salon so that is $20 per coloring. Not bad. I get maybe 95-98% coverage with natural shiny brown that looks 100% like my color. Even grays that you see are sorta masked somehow, as it seems some color gets in. Also I have about 5 inches of HP growth and the hair is all dark brown past the roots so the entire strands do not lose color for me just a gentle fade near root. This fade, actually, for me is a good thing because it means that root regrowth doesn't appear as that wicked hard line of grey that happens with conventional dye. Regrowth blends into this fade well. Anyway, I love this product. $20 per month is good for me. I do all the things people suggest, only use HP products, wash hair less, baking soda at roots during pre treatment, etc. All works.
3 of 4 people found this helpful.
on 8/17/2017 5:27:00 PM
More reviews by kpmyla
Skin: Normal, Medium Brown, Not Sure
I read about Hairprint in January of this year and was impressed by how uniformly positive the online reviews were for a non-toxic product that covered grey hair. I ordered it and tried it in February. The color did not take and when I consulted the helpful staff at Hairprint, they said it was because of the products I was using on my hair. I tried again in March, again in April, June and July. What I have found is that even when the coverage of grey is good (and keep in mind that the descriptions of Hairprint on the website stress that it does not color the hair like conventional hair dye but actually RESTORES it to its natural state), it washes out within a week. I can see that the previous reviewer also had this experience. The hairprint shampoos are VERY expensive ($22 without postage for a very small bottle) and are drying to the hair. I still like the fact that this is not toxic but my close friends have advised me to stop using this product as it is very expensive and doesn't deliver as promised. In addition, it takes about 2 hours to apply and is very messy, staining walls and splattering all over the bathroom. If you are really opposed to toxic hair dye, it is a product to consider but keep in mind that it is very expensive and delivers mediocre results.
on 7/22/2017 11:35:00 PM
More reviews by magr
Skin: Combination, Fair-Medium, Not Sure
I read about Hairprint in several beauty magazines and because I have psoriasis and have been following the Paleo auto immune protocol I wanted to switch to an all-natural process for coloring my hair. My stylist was excited about Hairprint for me and some of her other customers looking for a more natural solution. The first time we tried Hairprint we missed the part about using the chelating shampoo prior to applying the product. While we used the pretreatment “prepare” shampoo the results after doing the whole process was mediocre. So we waited a week and tried it again. This time I walked out of the salon beaming as my color looked great. Sadly this did not last. Besides the fact that for 4 months I have ONLY used the Hairprint shampoos and conditioners, have not used ANY product on my hair and used the chelating shampoos the night before and the morning of coloring, the color just does not last. I have about 25% gray in the front of my hair and 15% over the rest .After one week I begin to see that the color “washes” out. Given that it is supposed to impact the actual hair strand and not be “deposited” like other colors I could not believe how my hair looked after 2-3 washings. I only wash my hair 3 times a week and as mention only used their products. I was willing to use this process despite the expense- $39 for the color, $100+ each time to my colorist to apply, and the very pricey and drying shampoo and conditioners and the fact that I stopped using products, because I really wanted to find a solution that was less toxic. Plus it is a 2 hour process at the salon and this does not count the use of the chelating shampoo prior to the application which makes hair full of tangles. However after 4 months (6 applications) of Hairprint following the EXACT directions I cannot give it more than 1 star. I am going to try Madison Reed and hope to see better results.
on 7/18/2017 8:24:00 PM
More reviews by naturalbeautylady
Ok. So I have to say that I registered with MakeupAlley just to write this review. I just finished my first box of Hairprint in Brown and I am totally blown away. It worked above and beyond what I had thought. I must say that I was very skeptical, and actually bought my first box about a month ago, but had it sitting until I was ready to take the plunge. I have Ash colored hair at about a 6 in level. I have 1" of growth, and the rest of my hair is colored with Henna Color Lab Light Brown (no metallic salts, a pure indigo/henna blend). I love Henna Color Labs products but have grown so tired of all the intense red hues. When I found Hairprint I was super excited, and very wary of its claims. Needless to say, my hair came out exactly as described on their website. I have about 20% grey, and although Hairprint didn't cover every single grey, it toned everything, and truly brought out my natural ashy brown. I will never go back to henna again. I decided to cover the ends of my hair with warm shea butter to avoid any areas where the henna was more prominent. This was a bit messy and waxy, but my ends feel amazing from the shea treatment.Process: Overall, the process of using Hairprint was a bit long, about 2.5 hours (as described by other reviews), but honestly I am a natural product nut, and am willing to go any amount of time for a clean hair dye. It is definitely as messy as described. Its truly a mousse consistency. I think I went through 4-5 old towels during the process. Again, I am willing to go through a little messiness to avoid chemicals. Definitely clear out your bathroom and have towels on hand. I bought and used Hairprint's Chelating Shampoo, and left the Prepare packet on for an extra 15 minutes. The dark black color it turns can be a bit intimidating, but incredibly, washes out completely (Haiprint does inform you that it won't turn that dark). I would also recommend having an extra pair of latex gloves on hand, as the single pair was pretty messed up by the end and hard to get on and off my hands. Overall, my hair looks amazing. It truly is my natural color, which still blows my mind a little. If you are into a natural look with a few muted grays, no chemicals, and healthy clean hair this product is for you. If you want to change your hair color, and are looking for that traditional color dye look, then I would think twice. I am totally converted. Thanks Hairprint
on 7/13/2017 11:46:00 PM
More reviews by pjucha
Check reviews on this site before purchasing Hairprint. Customers speak to issues with product and returns. https://supplementpolice.com/hairprint/. I wish I read these before purchasing. Here's my story....PLEASE READ BEFORE TRYING HAIRPRINT. You may have had a good experience with Hairprint, but I DID NOT. I must say that I am VERY disappointed in Hairprint. I purchased a hair color and shampoo. I opened the box to remove the shampoo and NEVER opened the hair color items. I changed my mind after reading some reviews and returned the unopened hair color. After weeks and weeks of waiting… I received this reply via email….Hairprint cancelled your return for the following reason:Item not returnable: used or worn or tags not attachedA message just for you:Hello Peggy, One Hairprint True Color Restorer kit in Brown was received at the Hairprint Returns Authorization Department. The Hairprint True Color Restorer kits tamper seal had been cut open. Per policy all items returned must be sealed/unopened and in sellable condition. This item has been unsealed and opened and is not eligible for refund. Please see the refund policy on http://www.myhairpint.comWe hope to see you again soon shopping at Hairprint!NOPE! I WONT BE PURCHASING ANYTHING FROM YOUR COMPANY. I have never experienced this before. I think their return policy is ridiculous and not in alignment with their marketing.
3 of 5 people found this helpful.
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