I've been using this off and on since I was a teenager (along time). I don't know why I stray (maybe thinking there is something new and better). I don't wear waterproof anything so I can't comment on removal of those products, but for me it removes my shadows and mascara without burning, blurring or leaving an oily mess. I like the plastic bottle (old heavy glass bottle wasn't good for travel), and I like the soft scent. I think I'll stop experimenting with other products and just to stick to this one. If it ain't broke don't fix it, right. I do recommend it.

This is my favorite eye make-up remover. I have been using it for years and nothing beats it. I tried many other products that burn the eyes, this one doesn't. However I don't use waterproof mascara, so I don't know if it would be a good product for waterproof make-up.

This product is indeed gentle but the only reason I would not buy it again is because it does not remove my eyeliner gel! it requires me to rub my eye again and again to remove it. this is often the problem with gentle product in that it is good for sensitive skin but not effective in removing the tough makeup (waterproof etc...)

I used this for years with no problem. I don't know whether they have changed the formula, or whether my skin is just getting sensitive to alcohol as I get older, but I used it last night for the first time in ages, and I now have dry eyelids, and tight, red and sore skin around my eyes. Now, this may be because I've been using Roc Wrinkle Correxion night cream with retinol, which would have made my skin extra sensitive, but I didn't put the Roc on my eyelids, so I think the alcohol in the Klorane must be partly to blame. Alcohol does seem like an odd thing to put in skincare for the eyes. I won't be buying this again.

I have been using this since I was a teenager. I think it's gentle, smells nice & works really well. It doesn't leave an oily film, or irritate my eyes like a lot of other eye makeup removers do. continued >>

I used the version for waterproof mascara. It's nowhere near as effective as dual-phase eye make-up removers and involves much more rubbing. My biggest issue with this is that it's much too strongly scented for something to be used around the eyes.

I have used this for a few years. Very good at taking off my makeup including mascara without irritating my eyes.

I received this in my birchbox several months ago. This product is recommended for sensitive..... sensitive WHAT? It burns my friggin eyes, so what use is it to me?

I was using clinique's eye make up remover before I tried this. I bought this online so when it came to my door step I decided to give it a try. WOW. This is so soothing & it doesn't irritate my sensitive eyes at all. Needless to say I stopped using cliniques. But once I run out of this I'll finish clinique up & repurchase this klorane one. I can't rave enough about how this feels when you swipe it across your eye. Works great.
---EDIT---THIS DID NOT WORK WELL AT TAKING OFF EYE MAKE UP WHEN I WORE WATERPROOF MASCARA. OTHER THAN THAT, IT WORKS JUST FINE. continued >>

Very good eye makeup remover for those with sensitive eyes. None oily, it's supposed to have the same ph as tears. Use this when allergy are really acting up and can barely tolerate anything. Can't think of any cons