About the brand

Juvia's Place is a cosmetics company owned by Nigerian-born Chichi Eburu. She started the brand with the intention of making cosmetics for darker skinned women. Juvia's place is known for their highly pigmented eye shadow palettes. They are headquartered in Jersey City, New Jersey.

https://www.juviasplace.com/

Overall rating
4.0
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74%
would repurchase
4.0
Created with Sketch.
Overall rating
74%
would repurchase

Top Rated Juvia's Place Products

Latest Juvia's Place Reviews

Customer Service
1.0
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16 days ago

Juvia's Place makes great products and does bad business. The company offers inclusivity for makeup users of all color and range. While that is fabulous, they don't actualize their care or concern for their customers; those purchasing their products. One experience I had with the company was a lack of response and responsibility in regards to a lost order. When contacting their customer support, their responses did not address the lost order. Ultimately, I opened a dispute through PayPal, and due to the company's lack of response to PayPal's investigation, I received a refund. Another experience proves their lack of integrity when offering a free palette with a $30 minimum purchase. Their website at the time of purchase did not notify that the free palette was out of stock (in fact, there is a Facebook post announcing the free palette being extended to the following day) nor did their website actually add the free palette to my cart (or order form). Low and behold, when my order was received, the free palette I selected at time of purchase was not included. Logically, I figured that with my proof of time & date of purchase along with their public announcements of the free gift via email and social media, Juvia's Place would honor their word and meet a standard of customer service by making this right. They did not, in fact, make it right. Instead their customer service representative lied to me (stating the free palette was out of stock although, as mentioned, the promotion was extended another day beyond my purchase date). I spoke with multiple agents via email (they do not have a customer service phone line, mind you, and they outsource their customer service to the Philippines). Each of the reps continued the lies and/or excuses and told me there was nothing they could do. So rather than honoring a free palette (a retail cost of approximately $15), they would rather choose to lose my business (approximately $100 annually). In my opinion, these experiences show the company's lack of integrity and emphasizes a lack of value placed on their customers.

Customer Service
1.0
Created with Sketch.

16 days ago

Juvia's Place makes great products and does bad business. The company offers inclusivity for makeup users of all color and range. While that is fabulous, they don't actualize their care or concern for their customers; those purchasing their products. One experience I had with the company was a lack of response and responsibility in regards to a lost order. When contacting their customer support, their responses did not address the lost order. Ultimately, I opened a dispute through PayPal, and due to the company's lack of response to PayPal's investigation, I received a refund. Another experience proves their lack of integrity when offering a free palette with a $30 minimum purchase. Their website at the time of purchase did not notify that the free palette was out of stock (in fact, there is a Facebook post announcing the free palette being extended to the following day) nor did their website actually add the free palette to my cart (or order form). Low and behold, when my order was received, the free palette I selected at time of purchase was not included. Logically, I figured that with my proof of time & date of purchase along with their public announcements of the free gift via email and social media, Juvia's Place would honor their word and meet a standard of customer service by making this right. They did not, in fact, make it right. Instead their customer service representative lied to me (stating the free palette was out of stock although, as mentioned, the promotion was extended another day beyond my purchase date). I spoke with multiple agents via email (they do not have a customer service phone line, mind you, and they outsource their customer service to the Philippines). Each of the reps continued the lies and/or excuses and told me there was nothing they could do. So rather than honoring a free palette (a retail cost of approximately $15), they would rather choose to lose my business (approximately $100 annually). In my opinion, these experiences show the company's lack of integrity and emphasizes a lack of value placed on their customers.


I Am Magic Liquid Foundation
5.0
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2 months ago

This is my new favorite foundation, and I have tried many, including both high-end and drugstore brands. I have very oily, sensitive skin with mild rosacea. I am 35 and look good for my age, but of course I do have some wrinkles and texture. Most foundations break down after a few hours due to my oily skin, especially on my cheeks next to my nose, my nose, and chin. I tried this foundation at Ulta and was immediately impressed at the coverage. A little goes a looong way! I have warm undertones but went with a neutral foundation, which matches perfectly. No issues with oxidation for me. I apply the foundation with my fingers, dabbing it evenly around and then blending out with my fingertips. I buff any areas with large pores (my nose) or around my eyes with a concealer brush. It applies great! It gives full coverage without looking cakey or mask-like. Even after 8+ hours, or going out dancing, it still looks flattering and even. It photographs great. I set it with powder and still have to dab oil periodically, but it looks more like a healthy glow. I can't overstate how surprisingly impressed I am with this foundation. The packaging is nice too. It's a pretty, lightweight bottle that's easy to travel with. I can see why people with dry skin may not like this. You definitely want to thoroughly moisturize any dry patches before applying. A little goes a long way so don't apply a ton right away. I highly recommend this to people with oily skin.

I Am Magic Liquid Foundation
5.0
Created with Sketch.

2 months ago

This is my new favorite foundation, and I have tried many, including both high-end and drugstore brands. I have very oily, sensitive skin with mild rosacea. I am 35 and look good for my age, but of course I do have some wrinkles and texture. Most foundations break down after a few hours due to my oily skin, especially on my cheeks next to my nose, my nose, and chin. I tried this foundation at Ulta and was immediately impressed at the coverage. A little goes a looong way! I have warm undertones but went with a neutral foundation, which matches perfectly. No issues with oxidation for me. I apply the foundation with my fingers, dabbing it evenly around and then blending out with my fingertips. I buff any areas with large pores (my nose) or around my eyes with a concealer brush. It applies great! It gives full coverage without looking cakey or mask-like. Even after 8+ hours, or going out dancing, it still looks flattering and even. It photographs great. I set it with powder and still have to dab oil periodically, but it looks more like a healthy glow. I can't overstate how surprisingly impressed I am with this foundation. The packaging is nice too. It's a pretty, lightweight bottle that's easy to travel with. I can see why people with dry skin may not like this. You definitely want to thoroughly moisturize any dry patches before applying. A little goes a long way so don't apply a ton right away. I highly recommend this to people with oily skin.

I Am Magic Liquid Foundation
2.0
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from

2 months ago

Purchased Marisol as I have difficultly finding a full coverage foundation pale enough for me. The shade oxidised to a more Orange tone on the back of my hand while I was applying. With primer, powder and setting spray it still DO NOT SET. And came off with the lightly touch. Wearing glasses or sunglasses is a mess. The texture was bad - but tbh I expect that in a full coverage, so I wouldn't say it's worse than other brands. It creased in fine line lines I didn't even know I had. Overall wearing this out was horrible - I felt like I needed to go touch it up every half hour, and was worried it was melting off my face. It was like a crappy version of the original illamasqua full coverage foundation - stage makeup.

I Am Magic Liquid Foundation
2.0
Created with Sketch.
from

2 months ago

Purchased Marisol as I have difficultly finding a full coverage foundation pale enough for me. The shade oxidised to a more Orange tone on the back of my hand while I was applying. With primer, powder and setting spray it still DO NOT SET. And came off with the lightly touch. Wearing glasses or sunglasses is a mess. The texture was bad - but tbh I expect that in a full coverage, so I wouldn't say it's worse than other brands. It creased in fine line lines I didn't even know I had. Overall wearing this out was horrible - I felt like I needed to go touch it up every half hour, and was worried it was melting off my face. It was like a crappy version of the original illamasqua full coverage foundation - stage makeup.