This cleanser is actually water soluble and meant to be removed with water, contrary to what some other reviewers have written. I love the scent of jasmine myself, but many may find it off-putting, reminding them of their grandmothers or evoking a whore-house of old!

I think it does a great job of removing even waterproof make-up. Massage in, go over with warm-water-soaked washcloth.

Its only rival for make-up removal is Albolene. Now, Albolene has no scent but is NOT water-soluble. (If you think the QHWC leaves a film, never try Albolene.)

If the film from QHWC bothers you, I suggest a light washing with Pears Transparent soap, but don't get the Pears in your eyes!

This product works great if you want a cleaser that is really and truly moisturizing. I use a small blob massaged across my face with warm water, light swipe with a tissue or saluxe clothe, and this stuff removes even the most tenacious makeup. Feels like a tradtional cold cream, but it contains sodium borate, which is probably why it removes product so efficiently. It does leave a serious layer of residue, which feels moisturizing and leaves my skin very soft. However, I don't use this on nights I use skincare products w/actives b/c I think it probably leaves a barriar film. Smells strongly of jasmine, which doesn't bother me, but may bother some. I'm an esthetician and I like to use this for facials on clients with dry/mature skin. Comes in a huge tub. Hate this. Tube packaging much preferrred. Still a great product for estheticians though b/c it feels and smells very luxe, but actually costs about $5.00 at Sally's. Will repurchase though I certainly don't like to use this every night.

In order to appreciate ANYTHING from Sally's Beauty Supply, you should be a cosmetologist or at least learn about your products before giving a bad review. this product is absolutely amazing. Cleansing Cream is meant to clean your skin of impurities and dirt. Yes, it removes some makeup but that isn't it's purpose. Massaging it gently into your skin and rubbing off with a wet, warm washcloth is the best way to use it. Afterwards, use astringent. And if you're complaining about acne, it's simply drawing up the dirt in your pores- which is a GOOD thing. After awhile of use, the skin will clear out and your face will be nearly flawless. I stand by this stuff. Always have- always will :)

This stuff takes it all off. Remember, this is a cold cream and it is meant to be removed with a wash cloth, not splashed off with water. The smell is light and clean. I splash with warm water first, work some product in, take a warm wash cloth and wipe off product, rinse wash cloth and repeat. Then I splash with warm water. Sometimes I follow with a foaming cleasner, especially in summer months. It leaves your skin so soft and really clean, never dry and tight. Pluses: it's an excellent cleanser that's been around forever, it's cheap, easily accessible (Sally's) and Cruelty free :)

I had to rewrite my review based on the time period that I have used this product. I love it and will never stop using it to remove my makeup. I feel as if my extremely dry skin craves this stuff.

To avoid an oily, residue feeling that others complain about, I massage in and remove with a very warm, wet washcloth. I let the washcloth sit on my face for a moment and let the steam and the warmth open my pores and then wipe the product off of my face. I repeat this a couple of times until I am sure there is none of the heavy cream left on my face. It leaves it my face moisturized and the small amount that is left acts as my nightly moisturizer that soaks in and by morning is completely gone. I am left with soft, healthy, moisturized skin.

The scent is very light and slightly floral (I can't quite place my finger on the scent maybe a very light jasmine) and I can't get enough of it. Its a clean, pretty scent. The fragrance does not bother my extremely sensitive skin. I have tried other cleansing creams and they burn my baby like sensitive skin! This does not. It does not break me out (I get a couple of breakouts monthly. Also, some products may give me a pimple but this doesn't) and removes my eye makeup with little effort and withought stinging or blurring my vision.

The price is excellent $5.49 with Sally's card at Sally's Beauty supply. It lasts a very, very long time. About 3-5 months depending on amount used daily.

Love this stuff and would recommend to anyone who cream cleanses or has problem dry skin.

Do not like and do not recommend.

When I first started using this product, I was excited at how soft my skin was and well it removed my eye makeup. But after two months, it was becoming too much of a hassle. Once you put this stuff on, its IMPOSSIBLE to get off unless you repeatedly wipe over and over again.

Also, my recent endeavors have come to horrify me. I attempted to remove my face make-up, only to find with my toning routine that there were STILL a good amount of make-up residue coming off of the cotton round =O Not only that, but my face has been breaking out, swelling up and turning red. I originally blamed other products for the flare-ups, but after reducing all product usage and narrowing it down, this ''cleansing cream'' was the culprit after all. I have never had a breakout or a reaction that was this bad before and am completely bummed at the end results!

I don't know what to do with the rest of the jar. =(

I love this unpretentious tub o' goo. I picked it up at a beauty supply store to keep for the gym as I some times forget to put my cleanser in there when I use the same one at home as I put in the gym bag.

As I approached 30 and used retin a my skin became amazingly dry, even developing eczema that just wouldn't go away. I started using Ponds cold cream at home, but this is what they had at the beauty store so I bought it instead of Ponds.

It's awesome, and I plan on continuing to use both. The trick here is to remove it with warm water, and to make sure you have really rubbed it in before removing it. I massage a little into my face before going into the dry sauna to keep my face from being overdried (it sweats off nicely) or before going into the steam room where I then rub it off with a towel for an easy facial.

It is much thicker than Ponds, and has a very different scent (jasmine and marshmallows?) which I worry about. It some times makes the skin on my nose itch just a little so I hope I don't develop an allergy to it. In general, since using cold creams my skin has been better and better, and even breaks out less. Nothing removes stubborn eye make up like creams, and with so much less rubbing. I wish I had figured it out earlier! My poor skin.

I love this product. I've been using it for a little over a month now to remove my makeup. I just use it to remove foundation. It removes EL DW very well.

It smells like jasmine and has a very light, whipped/fluffy texture. It's in a jar, which some people may mind, but I don't as I am the only person using it and b/c I make sure my hands are clean. I actually prefer the product being in a jar since you can get all of the product. I'm sure if it was in a pump bottle, you wouldn't get as much product.

Routine:

I spread the cream all over my face and let it sit for a few minutes. I then take a small damp wash cloth (you can purchase a set of 4 wash cloths for $1 at the Dollar Tree) and massage my face. Make sure to use warm water.

Then I follow up with a basic cleanser.

Anyways, this routine has worked in removing all of my makeup and I prefer it over DHC since it's so much less expensive and I think it does a better job. My breakouts have also lessened since I started using this cleansing cream.

I definitely recommend that you use a warm wash cloth to remove the cold cream. It'll feel like vaseline if you decide to use your hands to rinse this stuff off.

*edit - I have changed it from 5 to 4 stars and I would not repurchase this product again. It still does an amazing job, however, I have an extremely hectic work schedule. The routine to properly remove this cleanser takes too long for my liking. I also think the vaseline properties are clogging my pores (which could be very well due to improper removal on my part).






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So far I really like this stuff. It gets my make up off really well and has my skin feeling sooo soft. I use a wash cloth to wipe it off, so no biggie. I don't feel like it leaves lots of gross residue, more like I just moisturized. It's a nice feeling before bedtime. Even my hands are softer from massaging this into my face, haha.

I have SUPER sensitive eyes and this stuff does not bother them.

groooossss!!!! thought this would be like ponds cold cream and bought this without looking at reviews and the ladies were right!! does not easily wash off, smells of sunscreen and feels like ur slathering ur face with a thick coat of vaseline!!! returning this stuff...i think im gonna break out with this :-/ i may rec this is u have uber dry, flaky skin...and use a hot or close to hot washcloth when removing..ur face will not be overdried/tight like some cleansers leave u feeling