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Cleansers - Queen Helene - Queen Helene Whipped Cleansing Cream

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rated 3.9(40 reviews)

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rated 5 of 5 on 1/10/2015 6:52:00 PM More reviews by zanderae

Age: 44-55 Skin: Combination, Medium, Cool Hair: Brunette, Straight, Fine Eyes: Brown

I've had oily skin my entire life (and I'm over 50 now). So I never thought I'd like, or need, a cold cream. My skincare routine, such as it is, has always been "wash my face with whatever soap happens to be in the shower," followed by nothin' until a few years ago, at which time I took up Burt's Bees Intensive Hydration Night Cream (more on a whim than for any other reason).

So I never really gave cold cream a thought until I was perusing the MUA reviews of various Queen Helene products - and came across positive reviews of the Whipped Cleansing Cream. Well, I had a coupon to burn at Sally's, so I picked up a tub.

No, I don't need a cold cream. But I love this one, and I WANT it. Although my skin is oily, this cream gets my face clean and leaves my skin feeling soft. I can tell there's a little somethin' left on my skin after I wipe off the cream, but it doesn't cause more oiliness and doesn't give me middle-age zits, so I'll take the softness and run with it. And the Queen doesn't test on animals, which is always a huge plus with me.

Great stuff. It's cheap. Try it!

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rated 5 of 5 on 11/23/2014 6:40:00 PM More reviews by cali5991

Age: 19-24 Skin: Combination, Medium Brown, Warm Hair: Black, Wavy, Fine Eyes: Brown

Thanks, Queen Helene for the amazing product! This is my HG cleanser! I've heard so many positive reviews about Queen Helene's products, which is why I decided to give its Triple-Whipped Cleansing Cream a shot. One day, I went to Sally's Beauty Supply and I bought it for $7 CAN, which is a reasonable price for the amount of product that you get.
This is my first cold cream. The only person I know that uses a cold cream is my elderly grandmother, who has awesome skin for her age. Just like the other reviewers, I had to ask around to find out how to use a cold cream. I followed her advice of applying a dollop or two of the product onto my face and massaging it thoroughly, then letting it rest for a minute or two to work its way into my pores. After, a warm, moist wash cloth is used to remove all the cold cream from my face. Personally, I repeat the process to ensure that all the oil, dirt and makeup is off my face.
This is such a lovely product. I wish I had found it a lot sooner. With my dry skin, it's a must-have. I live in Canada and the winter up here doesn't exactly bring out the best in my skin. Queen Helene's Triple-Whipped Cleansing Cream is a moisturizing cleanser, which I adore. After using the product, my skin is so moisturizer that sometimes, I might skip on the lotion if I'm in a hurry! Aside from its moisturizing properties, I love it because it feels so gentle on my skin. With a lot of other cleansers, I get that dry, irritated feeling on my skin but with this, I don't. I can't forget to mention how GOOD it smells! I can describe the smell to be almost like jasmine. This product removes my makeup so efficiently as well. With other cleansers, I'd have to shell out the extra time and dollars on using makeup wipes and toner to get rid of all the makeup on my face. With Queen Helene's Triple-Whipped Cleansing Cream, I don't have to worry about any of that because it gets rid of all that makeup in a jiffy without having the incorporate any extra products. That saves money and time. Also, I'm messy at washing my face with regular facial cleanser. I always have a bunch of water around the skin and on my hair after, but because this is a cold cream that's wiped away with a moist cloth, there's no need to worry about any messes.
- cheap
- moisturizing
- removes oil, grime and makeup EFFECTIVELY
- if needed, you can skip on the makeup wipes, toner and lotion because this product is an all-in-one
- suitable for dry, sensitive skin
- availability (can only be found at Sally Beauty Supply in Canada)

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rated 4 of 5 on 8/30/2014 8:40:00 PM More reviews by ohcaitlin

Age: 19-24 Skin: Normal, Fair, Neutral Hair: Black, Straight, Fine Eyes: Hazel

Minus one lippy for the pricing in Canadian provinces ($7.89CDN or $5.19USD? guuyyss..) but other than that? It's wonderful.

Here is how I use mine

-- I take about 1tbsp of this, pop it on my cheeks and start spreading the product all over. I'll be real, I got some of this in my eyes out of sheer excitement and nothing happened.
--After I massaged this all over my face & neck, I took a hot damp wash cloth and wiped it off (flipping the cloth over for one "hemisphere" of my face!)

And. Um. That's it! For me, it feels a tad bit as though there's still a bunch on my face. But it soaks into my skin within 5 minutes leaving it soft, bright & feeling cleansed.

Highly recommend. A tub lasts you eons. I know done folks aren't a fan of the tub but I LOVE it. Retro packaging is darling to me, and my grandma even complimented the packaging and tried some out. She said it reminds her of the old cold creams she used to use back home.

I highly recommend this product

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rated 5 of 5 on 8/21/2014 10:41:00 PM More reviews by huminahuminahuminahumina

Age: Unknown Skin: Other, Other, Neutral Hair: Other, Other, Other Eyes: Other

I had been excited to try this since having heard that it's similar to Jergens all purpose cream, which is a cold cream. Jergens has color added and a slow releasing formaldehyde (DMDM hydantoin) and I was happy that Queen Helene's cold cream was without these ingredients which, in my view, are unnecessary. It has some sodium lauryl sulfate replacing carbomer in the old cold cream formulations, but although it's a detergent, it actually doesn't 'rinse' any differently than Jergens. It feels indulgent, a pleasure to use.

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rated 4 of 5 on 6/21/2014 6:07:00 AM More reviews by kittyinglasses

Age: 19-24 Skin: Sensitive, Fair, Warm Hair: Brunette, Straight, Medium Eyes: Brown

Right, so this and other cold creams are fairly controversial.

And I can see why, the packaging isn't something everyone is okay with (though really, its not like you can't SEE the packaging, so complaining about it or knocking it down more than one point for it is pure childishness). People are also very set in their ways, they like a 3-step solution to their skin troubles (the more products the better, right? Not in my experience.) They are also very used to the sort of dry, stripped feeling that most (if not all) cleansers leave, so something like this, that leaves your skin feeling moist, dewy and soft is usually thought to not have cleaned it well.

That said, I have been using this cleansing cream for one and half (1.5) months, and I must say, this stuff is amazing. The following pros and cons (in no particular order) are based on my own 1.5 months of experience with the product.


1. Pore. By functioning in the same way as an oil cleanser, it dissolves oil/other crap in your pores and makes them look less blocked/enlarged. The pores on my nose/cheeks have dramatically reduced in appearance (most notably my cheeks, which even primer couldn't make smooth.

2. Easy. Although the product is time consuming, it's easy and (relatively) mess-free. You can smear this on your face, and walk around the house if you need to, and it won't burn or itch.

3. Sensitive. This cleansing cream is great for people who find cleansers like Cetaphil or Cerave make their skin itch/burn/feel unpleasant. I used Cetaphil for over 6 years, and found that it always gave a slight burning sensation to my skin.

4. Acne. I have very acne-prone skin. In fact, my skin breaks out within hours of using something it disagrees with. This did and does not make me break out, it didn't make my skin purge, or turn into a horrible cystic battlefield. It has actually improved my acne immensely.

5. Moisture. I feel like I don't need a moisturizer when I use this. My skin feels sufficiently moisturized all day when I use this. I also have not had any issues with dryness/peeling/scaliness which is usually an issue in the summertime

6. Multipurpose. I have also used this in very small quantities to moisturize my nails which I have issues with drying, peeling and ridginess, my nails have never looked so healthy! I also use it as a very good makeup remover.

7. Quantity. The amount that you get (15 oz) for the price ($5-9, depending on where you live) is great, especially considering how little you really need. I would say that this jar will last about 3 months with daily, morning and night use.

8. Scent. I don't know what the scent is supposed to be, some have said Jasmine, but whatever it is, it smells lovely.

9. Hyper-pigmentation. I had terrible, dark, purple/brown hyper-pigmentation due to clusters of acne below my cheekbones, and I truly believe that this cleansing cream has contributed to the fading of these splotches.


1. Availability. You can't get this easily--at least not in Canada-- it is only available online or at Sally Beauty Supply, which is not a common store altogether. As I understand, QH products are available at Walmart in the US, so if you are lucky enough to find it at your local Wally World, pick it up and give it a try.

2. Packaging. Some people (picky people) don't like the jar packaging. The only time I find it an inconvenience is when I have a little product on my hands and need to pick the jar up. It's quite large, so if you don't have big hands it can potentially be hard to hold.

3. Removal. Though it is easy to use, and generally to remove, it is obviously not something that you can just wash off. You must use a washcloth/cloth/tissue to remove it which is inconvenient if you happen to be short on them. You can use soap to remove it from your hands, however I would never recommend using soap on your face.

I feel that the pros for this product outweigh the cons, and I ABSOLUTELY will be restocking my supply when I run out. Hell, I wish I could buy big, Costco-sized barrels of this stuff.

EDIT: So, I have officially used this for 4.5 months and as of today: Tuesday, September 2, 2014, I am on my second jar. My review stands, as is. Do yourself a favor and invest in a jar of this if you've been considering it. Even if it doesn't work on your face, you can use it as a treatment for your hands.

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rated 5 of 5 on 6/1/2014 2:37:00 AM More reviews by kimmaria

Age: 19-24 Skin: Combination, Fair-Medium, Not Sure Hair: Brunette, Other, Other Eyes: Brown

This product is my HOLY GRAIL! I've tried A LOT of cleansers (drugstore stuff to Sephora stuff)...and omgsh this stuff is seriously impressive..plus inexpensive. I go back to this stuff all the time after being dissapointed with my other cleansers.
It removes all my makeup, the scent is sooo so good (jasmine), and it leaves my skin feeling clean and mosturised! I sometimes skip moisturising because I feel like this product cleanse and moisturises perfectly...I usually put additional moisturiser during winter.
The only con I have with this is the ugly packaging...it'll be nice if it was a pump so it's more cleaner..but whatever. Its cleaning/moisturising job is too die for.
I have sensitive/acne prone skin and I never ever broke out from this (so I don't know why people are complaining.. unless they're not doing it properly ). I usally put a small amount on my dry face, work it in, and slowly add warm water to form a nice paste until it becomes clear and wipe it with my face cloth with warm water.

From a broke university student.
P.s. my skin looks healthy thanks to this product...and my change of diet and exersise lol.

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rated 5 of 5 top reviewer on 5/26/2014 6:15:00 PM More reviews by mkinthecity

Age: 30-35 Skin: Sensitive, Fair, Neutral Hair: Brunette, Other, Other Eyes: Brown

Wow! Really like this cream cleanser! If you do not like the Pond's cold cream fragrance, try this one. I had an allergic reaction to Pond's so had to find alternatives. You must remove this with a warm wash cloth as it does not rinse off (like Pond's). This is also cruelty free and made in the USA. It has a light refreshing jasmine scent. Great for those with dry skin. Left my skin clean and smooth:)

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rated 4 of 5 on 10/14/2013 1:31:00 AM More reviews by RaeScott

Age: 30-35 Skin: Other, Fair-Medium, Not Sure Hair: Brown, Other, Other Eyes: Other

Hi everyone! I JUST got this yesterday and I remember my gran using cold creams as a kid so was a tiny bit familiar with the process. I DID change it a bit though. I take a washcloth and soak it in HOT water and run that over my face first, Then I take a SMALL (MAYBE quarter sized amount) of this and rub it between wet fingers and rub all over my face and neck, Neck I take a washcloth soaked in hot/warm water and make three swipes from hairline down, I rinse between swipes. I then take and use the washcloth again (after being very well rung out) and wipe my face and neck all down and make sure I get all visible traces off. I have oily/combo skin and there is a VERY fine film that is left behind but it quickly absorbes in and isnt an issue.

So far so good except I have a few breakouts showing BUT with any new skin care regime it will happen. It takes anywhere from 30-60 days for your skin to adjust to a cleansing regime change and to settle down. I will check back in then and let you know how it goes.

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rated 1 of 5 on 9/19/2013 4:29:00 PM More reviews by Marchoiness88

Age: 19-24 Skin: Dry, Tan, Not Sure Hair: Brunette, Other, Other Eyes: Brown

Normally, I love Queen Helene's products. But this s***. That's all I want to say about it, but it won't be helping anyone. The packaging is similar to their hair products. Plastic jar with a plastic lid, nothing fancy but it gets the job done. The consistency of the product is very solid, more solid than Ponds Cold Cream. Once you get it in your hands, it's wayyyyyyy more oily than most Cleansing Creams I've tired. So I did the usual, tried to take my makeup off...no bueno. My blush came off, but that's about it. Please make sure you follow the directions and take off the product with a warm towel because your face will look like sooooo shiny. So after a night using this product, I woke up in the morning and behold...I had a bunch of bumps on face and neck. I mean tons of them. Long story short, I hate this product...I wanna burn all the jars

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rated 5 of 5 top reviewer on 6/23/2013 8:46:00 AM More reviews by spinnaker

Age: 36-43 Skin: Acne-prone, Fair, Neutral Hair: Brunette, Straight, Medium Eyes: Green

Vintage! I feel like my grandmother when I use this, but I totally get why she used it. My skin has never looked better.

I have horrible cystic acne, and am 38! Mortally unfair. And I try everything, high and low, to clear it up. Spot treatments (SA, BP) don't seem to have any effect, and cleansers just seem to clean. My doctor suggested that it was hormonal/internal and that a clean diet and exercise would help more than anything else. I've even switched toothpaste in the hopes of getting rid of the painful cysts on my chin. So I exercise and try to eat better but in the meantime...

Enter Queen Helene. We finally got a Sally's here last year. We have those huge Shoppers Beauty Boutiques so I wasn't expecting much but Sally's was awesome. Cheap, cheerful and stocked with traditionally hard to find American brands.
After reading the 4000 reviews of the Mint Julep Masque, I picked it up. And it was amazing (see review). So on a subsequent trip I grabbed the Cocoa Butter lotion and this.

It sat in my closet as I debated - is it too oily? How do you use this stuff anyway? The cleansing creme comes in a massive tub for about $6 CDN, smells strongly of jasmine, and feels oily to the touch. It was like nothing I'd ever seen before.

Last week I ran out of my Lancome cleansing oil and decided to give her a go. After consulting my 65 year old mother on how to use this, off we went.

PM, massage in, leave for a few seconds/minutes, wipe several times with a warm, wet, washcloth.
My makeup/sunscreen definitely slid right off. The smell was there, but wasn't overpowering or bothersome to my eyes. No stinging, even when I slid the creme onto my eyelashes. What was this stuff?!
I wiped it off 3 times with the washcloth, and then rinsed the washcloth really well to get rid of residue. There was a film left on my skin, not alot but definitely something. I decided to go with it, and just lightened up my PM moisturizer. My skin felt soothed, even glowy.

A week in, no new breakouts. Current breakouts are less red. WARNING, grossness: a few breakouts that were just starting, inflamed blackheads really, just opened up. With a very light pressure, this plug slid out and then the redness went down. No 'pop', just this gentle slide.

I have changed up the routine a bit; on the final wipe, I put a few drops of tea tree oil on the washcloth. It helps with the residue and leaves me feeling fresher.

The only problem: how to take this bejeezly big tub with me on Naval training?!

PROS: very cheap, effective, I want this glowy skin permanently.
CONS: strong smell, big tub (some people REALLY hate tubs), and it can take awhile to get the hang of how to use it. Find your oldest living female relative and ask. Bring tea, make an afternoon of it.

PS. According to Mum, most women used cold cream up until the 1970's. She said she stopped because Clinique came to town and it was supposed to be 'modern' and 'scientific'. No actual product issues, just not trendy. Maybe I'm coming full circle on this one. If it continues to leave my skin glowy and healing, I'll bin trendy for proven anyday.

Update: definitely 5 lippies. 3 weeks in, still the very occasional breakout that heals very quickly (breakouts normal for me, quick healing, not so much) and the glowiness is insane. I'm wearing less makeup. I'm suddenly young and dewy. WTF? I love this stuff. If I have another child, I'm naming her Helene. Or Whipped Cleansing Cream.

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