I have a slew of eye make up removers, from Lancome's Bi-facial, to Milani (had to order from MIlanis website) to Sonia K....and have tried al the DS varieties. I stumbled upon this remover at TJ Maxx, and have fallen in love with it. It cost $14.99, so it is extremely expensive imho for an eye make remover, but it is awesome...removes ever trace of WP mascara and WP eyeliner, that even my MAC cleanse off oil cannot do! I have since bought a second bottle and would have cleaned out the stock, but this is all they had. If you struggle with removing stuburm WP makeup, be on the lookout for this at TJMaxx, it is worth it's weight in gold, plus, it doesn't burn, is not greasy, does not blur eyes, and it is in a squess bottle, so no messy spills!

I actually have the sample sized version of it, and I love it soo much
Its gentle on my eye area and face, removes my waterproof mascara easily and it just works amazingly well
I am going to save up for the full sized if this is the only makeup remover I like!

After using a DS product which burned and felt drying to the eye area, this was quite the welcome change!

This was the small bottle in gwp, which puzzled me at the dispensing, but you just shake it onto the cotton swipe. You can't squeeze the bottle for dispensing, so anywhoooo. I gave this packaging category a 4 for that.

The product? It's gentle. It's moisturizing. It's non-stinging and non-blinding! After a few moments on the eye lid, it efficiently removed all traces of eye makeup easily. You didn't have to rub and rub. Best of all, the eye lid didn't feel tight & dry.

I would give it an A.

I tried to like this but simply couldn't. It was significantly less effective than Neutrogena and I had to really scrub to get my non waterproof eye makeup off. I eventually had to use the Netrogena to clean off what this failed to. I am going to return.

All of the skincare products I use are by Shiseido. For skincare (and makeup) Shiseido is absolutely the best. However, for me, this eye/lip remover product is not great - unless I scrub very hard there is always a residue of mascara left on my eyes. I had been using Estee Lauder's Gentle Eye Makeup Remover - which I found just Ok. I swapped to the Shiseido Instant Eye and Lip and was a little dismayed to find that it's just not that effective (and I don't wear waterproof mascara). I know that there are many positive reviews for this product, which is great, but when I started using the Estee Lauder eye make remover again - it seemed amazingly effective in comparison! Actually, I think Gatineau's Floracil is better than either of the above...

This is the only eye makeup remover that I have ever had success with. I have only tried a few (Bliss, Clinique) but I didn't care to test out a million eyemake up removers when I knew the Shiseido one worked well. It is an oil based remover, feels moisturizing after it takes off my eyemake up, is very gentle and doesn't burn the eye area. The price is fair for a higher end makeup remover, $26, and a little bit goes a long way. I don't use it every night because I don't always wear heavy eye makeup so my cleanser often times takes most of it off.. but I have had this same bottle for about 6 months and I still have about 80% of the product left.

I mostly use this remover to take off my stubborn Japanese mascara and it's usually able to melt off all my eye-makeup in a few seconds. It doesn't irritate my eyes, affect my contacts, nor blur my vision. I've gotten several 1 oz samples and am sad to see how quickly it goes with everyday use. I don't know how I'd feel about buying it retail and using it up so quickly.

At first, I really like this makeup remover, it removes my waterproof mascaras without irritating my contact-user eyes. But after two weeks of continue use, I notice that my skin around eye area become really dry and fragile :( Before this, I was a long term devotee to Lancome's Bi-ficil, it never dries up my eye area like this remover did. Since I really like my other Shiseido skincare products so I gave this a try. Now I only use Bi-ficil and will never go back to shiseido, unless they come up with a new formula.

This is pretty awesome. I have repurchased this a few times now, it's so good. It's gentle and effective.

My favorite eye makeup remover. It removes every type of mascara and eyeliner easily and it's not so oil as the Lamcôme's one. Also, the packaging permits you to drop the product, so it's very hygienic and economical.