After all the hype around this product i decided to give it a try. I dont usually use cleansers like this i prefer oil or creamy cleansers but i thought to give it a try anyway. its indeed very gentle and non irritating. It looks like pure water has no smell or color. I dont find it to be strong enough to remove my heavy eye make up tends to smear it than removing it. Removes relatively well regular products but i find it quite hard to remove waterproof products like liner or mascara. Comes in a huge bottle but you really need to use a lot of product in order to remove your make up completely. Leaves your skin very fresh and soft doesn't leave any kind of residue behind feels like a toner really . Personally i wouldn't rely just on this to deep clean my face because simply it cant do that. I use it just to take the bulk of make up off and then i use my regular cleanser. If you are someone who doesn't wear tons of make up then this is for sure a very good option since its very gentle. personally i dont think i ll buy it again since i still have to use another cleanser this product seems to me like an extra step that i dont really need to take i just use a creamy cleanser twice and i m good to go.

I love the sensitive version- I use it to take off my eye makeup and when I'm lazy face makeup as well. It's gentle on my eyes and it doesn't irritate my acne-prone skin.
It is really expensive here where I live, but luckily I am going to Paris this summer, so I have a plan to go crazy and buy as much as I can carry!

Due to my former job I've worked with lot's of make-up artists. Lot's of them choose to use this cleanser and I understand them why they do it.
I think it's a very simple and enjoyable way to remove your make-up.

GREAT makeup remover! removes mascara and liquid liner without you having to scrub at your lashes, i definetly recommend! make sure to wash your face really well though after you use it

I believe I finally found ''the one and only'' make up remover! I have combination acne prone skin and this one is all I need. No more milky sticky oily remover and tonic lotions. I have tried other micellaire waters, LRP, Roc, Garnier but they were either not as effective or they left sticky residue behind. Sensibio feels like swiping the face with just plain refreshing water and... tada! Sunscreen, foundation, concealer, powder, blush, bronzer are GONE. I double check and always feel so clean and fresh...
Well, it's not the cheapest around, has a slightly chemical smell -like a swimming pool, lol - and the big bottle is a bit bulky but I don't mind. Also I use it to remove my eye make up daily but for really heavy eye make up I use almond oil just in case. Also, I believe it's suitable for all skin types except vdry dry maybe which would benefit more of a creamy remover. A must try for all though!

This is a great makeup remover. I put it onto an organic cotton pad and then gently wipe away my makeup. I like that it never angers my sensitive skin, it leaves it feeling like nothing has just happend to it...it doesn't get oily or dry and it doesn't tingle or feel tight. This does exactly what it's supposed to do without any nasty side effects.
I wish it was a bit cheaper, I wish all my skin care products were a bit cheaper, but you tend to get what you pay for I find with skin ca and cosmetics. If they are cheap then there is a reason...and your skin is probably not going to like that reason!
I would definitely recommend trying this out. It has earned a spot on my bathroom shelves!

Although this did a good job of removing all my makeup and didn't irritate my skin, I didn't like it. After a few days of using it, my eyes were really sore and it was the only new thing I'd introduced to my routine. It also gave me tiny bumps all over my forehead. Will not repurchase.

Sensitive skin, didnt cause me to break out and was nice to remove EXCESS MAKEUP after washing my water proof mascara off.
This helped make sure i did not leave makeup on my skin so it has led to me having more clear skin.

When I saw Lisa Eldridge using this makeup remover, I immediately started researching for its availability in Singapore. I was pleased to find that it is sold in all Guardian major outlets.
I got to be honest, I am sorry this product does not work well on me at all. This is definitely one of the "product might varies" case. First of all, it cost SGD$34 for a 250ml bottle in Singapore which is unfortunate. Second of all, despite being a gentle cleanser, I still feel stinging around my eye area and it does not remove my eye makeup thoroughly at all (I always soak a cotton pad and place it gently on my eye to loosen the eyemakeup). I still have mascara and eyeliner residues and I had to use an alternative eye makeup remover to remove the residues. As for my face, it removes just like any other normal makeup remover.
Take note that I have dry skin and after using this makeup remover, my skin feels even drier. It was a huge waste of money and disappointment for me. Despite so, I wont de-credit it just because it doesn't work well on me. There are also many others who have good reviews on this product.

After having breakouts from using cleansing oils to remove makeup, to having breakouts from too-gentle makeup removers, I was convinced that I would never find any suitable makeup remover.
I decided to try this after reading reviews of how popular this product was with makeup artists. and it's true, it really removes every single trace of makeup and sunblock with each swipe of a soaked cotton wool piece.
I use the double cleanse method - makeup remover, followed by a facial cleanser.
It doesnt remove eye makeup well, however. After pressing a soaked cotton ball over mascara for half a minute, there is still eyeliner and mascara unremoved.
My face feels squeaky clean after makeup removal, and no breakouts now.
Great product! It is pricey, but one bottle lasts me 1.5 months, and well worth the price.

Pleasantly surprised of the water-like texture and more so how it manages to take off all traces of make-up (given its water-like texture).
Product is:
Fragrance-free
Alcohol-free
Soap free
Paraben free

Am I the only one who doesn't seem to love it? It's a good remover but I don't understand the fuss...

As some of the reviewers have mentioned, it does not remove strong (or even not-so-strong) eye makeup. I wear minimal eye makeup during the day -- just some gel eyeliner and occasionally Mac's paint pot as a primer -- and this remover fails to remove that on the first try, even after I press the cotton pad against my eye lids to let it soak for very long. Another thing is that it irritates my eyes like crazy when it gets into them.
It does a better job removing my face makeup, but again I only wear some sunscreen and no foundation. However it leaves my face feeling dry if I don't wash it right away.

To be fair, it is better than most of the other water-based makeup removers (e.g. L'Oreal's gentle eye makeup remover). One thing I like to do with it is to dip a cotton swap in it and clean my waterline to remove any eyeliner residues. I also like to use it to wipe my face after removing eye makeup with my oil-based removers just to get rid of the greasiness.

I guess I will repurchase this one but just don't think it's worth the fuss..

Know this product from Lisa Eldridge Youtube video only few months back. Ever since, am on a lookout for this water cleanser. It is.so pricey in Guardian pharmacy in Singapore, retailing for S$34 (abt USD26.50) for a 250ml bottle.
Finally a friend manage to grab 2 bottles for me in Hong kong at S$25 (USD19.50) for 500ml.
It took off all my eye makeup with a breeze, no more tugging and rubbing of my eye lid. Eye area never feel so fresh after cleaning.
This product is going to stay in my kit for a long long time.

PROS:
- Gentle. I have yet to hear of anyone that is allergic to this, or anyone who has found this irritates their skin.
- Cheap. Price per ml this is a huge bargain. For those of you who are on a budget but want to enjoy high end quality skincare.
CONS:
- Doesn't remove strong eye makeup. If i have used Gel eyeliner, or even used an eye shadow and an angled brush this sadly does not remove it.
- Not readily available in the UK. I have to pick this up in large quantities in Paris. Why some UK retailers haven't picked up on this yet I do not know!!!

Overall I love it, but not for its full purpose. It removes all my foundation and base perfectly, however I do need to use something else on my eyes. I feel like I'm betraying this by not giving it a higher rating..but the fact that It doesn't remove all of my eye makeup is a big no, no for me!!!

Was shocked to see this stuff sold at Shoppers Drug Mart! Needless to say, soon as I saw it, I picked up a bottle. So far (based on only two uses, so I will update) this stuff definitely lives up to the hype. My skin has never felt so good after removing make-up! Yes it's rather pricey, but from what I can tell, a little goes a loooong way!

My dermatologist recommended this to me when I went to him as I have sensitive skin and I'm very prone to sunburn and I obviously wear makeup.. This cleanser is not only great for removing makeup but if you have a skin that suffers from constant break outs due to dirt clogging your pores then this product would be your "beauty Grail" as it is great in removing any dirt/makeup from your skin. Also it leaves the skin nourished and much much softer! Highly recommended. I have done a review in my blog and also made a video about this product and another Bioderma product. Please feel free to watch, read and write to me if you have questions!
http://metajojuana.blogspot.in/2012/04/daily-skincare-regime.html

I've been through 2 bottles of this and am about to purchase a 3rd. I've been holding off since using up the second bottle because money is tight and have been using up some sample makeup removers. Estee Lauder was quite good - didn't sting and removed most (not all) of my eye makeup. Clinique did sting but removed most of my eye makeup. But bioderma removed everything, didn't dry my skin out or leave residue and was as non irritating as water.
In the words of Sinead O'Connor, bioderma "nothing compares to you".

Okay, I could kiss the person that invented this product, well maybe just on the cheek. Since my age is creeping up to the big 5-0, my skin has pretty much become irritated by anything and everything. I don't know if it's the premenopausal thing or what? But lately, products that my face would tolerate, won't anymore. I usually use Cetaphil, to cleanse, but found it doesn't do a bang up job on removing all of my mascara or eyeliner. I don't use a waterproof mascara. I always used Nivea (the pink one) toner, following the Cetaphil. This stuff, however, removes it all, without being oily, I hate those oily removers, as they always leave residue behind.(I do wear contacts).
With the Bioderma, Sensibio, I just use a soaked cotton makeup pad and wipe away, no toner required. I have dry, sensitive skin, and my skin felt really soft after using it. I even used it on my husband's oily skin, and he said his face felt clean, but not greasy. The only thing I would criticize about the product is price. Here in Canada, at Shoppers Drug Mart it is $30 for the 500 ml bottle, which I find pretty steep. I also purchased the Sensibio eye cream, and the sales associated gave me a couple sample of the Sensibo AR, which I will review at a later date, after I've used them a while.

Purchased this product yesterday and I was very shocked to see it available in Canada! I used it immediately when I got home and it removed all of my makeup. A very important tip I learned is a little goes along way. I don't want to assume its capability because it has been less than 24 hours SO I decided to wait until the next morning to review. My eyes didn't feel like it had residue of mascara on and that became a huge relief. I also put some on my face this morning after I woke up and I was grossed out to see "dirt" on the cotton ball (not makeup as I did not wear any face products the day before). I highly, highly recommend bioderma :)

Love this product!! Non greasy formula but still dont need much effort to remove makeup! I have tried a lot of makeup removers and I think I have now met my match! A little hard to get hold of as I live in the UK but managed to find on ebay without a problem.