When I bought this soap, it was very crumbly. The shop assistant said if I got it wet and squished it together it would be okay. I did, and it is now holding together, but I have several lumps shaped rather unattractively like the inside of my fist. I'm not too pleased about having to do this, however, the actual soap is nice. It has a pleasant slightly fruity scent, and creamy luxurious lather.