Microwaveable Eyebrow, Face & Lip Wax

This product was without a doubt a disaster for me. It was so messy and did not remove my upper fuzz on my lip. I followed the directions and read them thoroughly before trying it. The sticky icky...

I don't know if I got a bad box or what but I could not get the wax to melt for anything! The instructions say not to heat longer than 1 min. well I tried doing it in 30 seconds the first 2 times,...