I've been using this shampoo and conditioner for about a year now.
I'll give you a brief history on what I did to my hair. You can skip this if you want, but if you have the same symptoms that I describe then you may want to keep reading. I am of Middle Eastern descent and so I have wavy black hair that can sometimes get frizzy. I had bleached a good portion of my hair and so my ends were dry and frizzled even though I used treatments. I had then dyed my hair black twice to get my original hair colour. My hair did not like this at all. My ends were super dry even with product and my hair was breaking. A lot of it fell out.
My friend recommended the nourishing properties of olive oil.
I purchased the Palmers brand at first (thank God because I tried the Organix olive oil conditioner later on and I found it lacking).
I didn't notice much of a change initially. I got a hair cut and using this shampoo and conditioner over time made my hair look so much better than it did before I bleached it. It was light, shiny, and a little more voluminous.
I don't have thin hair but this conditioner didn't weigh it down nor make it poofy. I deep conditioned my hair about 1x every 1-2 weeks, but my hair would have been fine if I only used this conditioner.
I love this conditioner. I've been through 2 tubes. Unlike other conditioners, the softness remains even after I rinse my hair. I tried the Organix brand olive oil conditioner and it felt like paste. What's worse is that as soon as I rinsed it, my hair felt rough and tangled. I only apply it to the ends and leave it in for about 3 minutes while I scrub my body. I rinse it with cold water but only such that there is a slight remainder of the conditioner in my hair (not too much though) because it's easier to comb through when I get out.
At $10 a bottle, I wouldn't say it's the cheapest conditioner especially since I went through 2 bottles while only finishing 1 bottle of shampoo.
Also, a note for Canadian guys and gals is that I can only find this at Walmart and haven't seen it on sale or else I'd stock up. I've checked Shoppers, grocery stores, beauty supply outlet, Rexall and none of them carry this brand.
The packaging is green and although it's not the cutest, it doesn't really matter to me as long as I'm not wasting product.
One thing that people might consider a con is the smell. I personally don't mind it. It smells like a clean plant. However, when my sister smells my hair she can't stand it. My advice is to open the lid and take a whiff before you purchase it, in case it's something that really bothers you.
Overall, I'm super happy with this product and will continue repurchasing because it hasn't failed me.