Chagrin Valley All Products

Chagrin Valley All Products


68 reviews

91% would repurchase

Package Quality: 4.2

Price: $$

Package Quality: 4.2

Price: $$

Not tested on animals


Start your review

Age: 36-43

Skin: Sensitive, Medium, Not Sure

Hair: Black, Other, Other

Eyes: Black

I have tried CV's Butter Bar Conditioning Shampoo Bar, Neem & Tea Tree Bar, and Whipped Shea Butter in Vanilla Bean, and Ayurvedic Herb Shampoo bar thus far.

In regards to my hair, I naturally curly, fine textured, low density hair that is naturally very dry. I also suffer with severe scalp eczema. When it comes to my skin, I have very dry, sensitive, acne prone skin. I also suffer with seborrheic dermatitis on my face.

I do see a dermatologist for my skin issues, however, and have been prescribed a plethora of stuff for my skin issues that have failed to provide long-lasting relief, plus, they happen to come with side effects that I just don't feel to keen constantly subjecting my body to either. All these harsh chemicals just can't be good for the body long-term anyways. So, I decided that I would start using all natural and organic products on my hair and that I would eventually progress to using all natural and organic products all over my entire body.

In regards to the Butter Bar Conditioner Bar, it has a scent of rosemary to it. I don't smell anything else to it but the organic Rosemary that is in it. Even though it is classified as being unseated, it has a very noticeable scent. It lathers well. It provides a silky, creamy type lather, not a stripping one. It is very moisturizing and did leave my hair the most moisturizer out of any shampoo bar that I have ever tried. My hair was easy to detangle and was left very manageable, and very shiny as well. Plus, my hair color looked darker in tone as well.

I did notice scalp redness (nothing severe), and my scalp only had very mild flaking after using it, and it did help with soothing my scalp for around 24 hrs or do, before, my scalp started to itch again. This shampoo bar isn't exactly recommended for treating scalp disorders, so I can't complain all that much about it not doing that much towards helping my scalp eczema a whole lot, when I use it. I do plan to use it, but not on a weekly basis, as it will be a bar that I rotate into my hair are regimen every so often. With this bar, I definitely can't get away with only using it once a week to wash my hair with (which is what I prefer to do when it comes to washing my hair). So, I ended up purchasing the Neem & Tea Tree bar to use to shampoo my hair with, after it was recommend to me by a member of CV's staff. This bar can be used on all hair types, but is especially recommended the most for people with dry skin, eczema, and/or psoriasis. It has a noticeably strong bengay+menthol scent, that thank God doesn't really linger in the hair for long after you rinse it out. The scent I find to be bearable, it didn't make me gag, or get a bad headache, or make my have a sneezing fit. However, if you are going to order this bar or any of Chagrin Valley's bars, please know that they have very noticeable scents to them, and you will smell such immediately upon opening your package.

In regards to the Neem & Tea Tree bar, I shampooed my hair with it well, it lathered up very well, it offered a cooling, yet tingling sensation to my scalp, which I really liked, and it just made my scalp feel oh so good. After I rinsed my hair, my hair was left somewhat dry, however, I use a moisturizing styling cream to style my hair with, so that replenished the moisture back into my hair. I did see some scalp redness (nothing severe), and I didn't notice any flaking afterwards, which was good. My scalp was feeling wonderful in the Sunday, that I first tried it, but, by Tuesday, the itchiness had come back in full effect, and yes, I have been scratching my scalp, so my scalp is feeling tender in areas. This is not a shampoo bar that I can get away with only using once a week either. However, I do plan to keep this bar on heavy rotation in my hair care regimen, because in order to get the full effects from it, it appears to be something that you have to stay committed towards using regularly in order to get the best results.

I do not use an ACV rinse after using any shampoo bar. That stuff is a huge no-no for my scalp. I don't use any baking soda to clarify with, as my scalp is to sensitive for all that extra stuff. And, I don't use conditioner after I use shampoo bars anymore, as they rinse completely out of my hair, and anyone that I have tried that have been more drying to my hair than others, my moisturizing styling cream, puts my hair's moisture balance back on track.

When it comes to the CV Whipped Shea Butter in Vanilla Bean. All I can say is that I absolutely love this stuff. I have tried other Shea butter products and have been totally disappointed with most of them, but not this one. First of all it is certified organic, it has a super delightful vanilla bean smell to it, that I absolutely adore to the high heavens. The snell of vanilla bean is so calming and relaxing to me. Also, with this product a little bit truly goes a long way. I use it on my face, and I also use it on the ends of my hair to keep them well moisturized, and to help keep those split ends at bay. It is a great multi-purpose product, that is so much better for my skin than those chemical laden products in the drugstores and in the department stores that truly just feel like they don't fully absorb into my skin, but instead leave a coating, that in many cases, ends up causing my skin to definitely break out. With this whipped Shea, it has not caused breakouts for me, which I am super thankful for.

With the Ayurvedic Herb Shampoo bar, it smells the same as the other shampoo bars I own except fir the Neem & Tea Tree. That one has the strongest I have come across. The Ayurvedic Herb bar lathers well, and it definitely gives off a sensation to my scalp. It rinses clean. It leaves my hair feeling drier than the Neem & Tea Tree bar, however, after I apply my moisturizing styling cream, my hair is left feeling soft, and looking shiny, and totally frizz free. Plus, my hair color looks richer in tone as well. I lo

4 of 4 people found this helpful.

Age: 25-29

Skin: Acne-prone, Fair, Not Sure

Hair: Brown, Other, Other

Eyes: Brown

I love all the shampoo bars, the herb garden really help my hair growth and it makes my hair grow so much faster. It is a bit drying after using it for a long time but its ok. Just add some oils at the end of your hair, i just bought butter bar conditioner to see if it helps my hair. My hair has always been dry. I can go straight 3 days in a hot humid asia weather without having greasy hair.

Age: 18 & Under

Skin: Very Dry, Medium, Not Sure

Hair: Brown, Wavy, Coarse

Eyes: Brown

I love the shampoo bars from this company!
I have waist length, thick, somewhat wavy hair that is dry (without the help of this and leKair cholesterol plus conditioner!). I wash about twice a week, and for those times that I do wash my hair, I use the cafe Marino shampoo bar. The result is soft, healthy, voluminous hair!
but please DO NOT use this every day, it is too drying for that. If you need to wash your hair more often, the butter bar conditioner shampoo bar is a great option.
As for the body and face soaps. I have very dry skin, and these bar soaps did not help for my skin. I have tried the butter bar body soap, cucumber lime complexion soap, oatmeal and honey soap, neem and tea tree soap, and the calendula soap.. all were too drying for my skin. But I can imagine the cucumber lime yogurt completion soap being amazing for oily skin!

on 10/23/2014 10:27:00 AM

Age: 30-35

Skin: Dry, Fair-Medium, Neutral

Hair: Brown, Wavy, Coarse

Eyes: Brown

Would I repurchase? Maybe.
Over the years I have used quite a few of their products, from their soaps, to their shampoo bars, to their body butters.
Hair: Despite a lot of effort and time, I was never a person who could get shampoo bars to work for my hair. It's too bad, because I really like the idea. But the bars, both these and Lush, left coatings and didn't create a good canvas for my thick conditioners, (which are non negotiable).
Skin: I love the Chagrin Valley soaps. If I had bunches of expendable money I would certainly use them quite often. I love scents, the lather is good, and I found them not to be as drying as my standby castile liquid soap. The small batch manufacturing and down home feel of the company are also plusses. Ultimately they are too expensive for me, and there are much cheaper comparable alternatives that are easily gettable. As a treat, sure. But not as a regular thing.
I have used their whipped body butters also, and although they work quite well and smell amazing, they are very expensive for the minute quantity that you get. Making your own whipped butter is less expensive..

Overall a great company and great products, but too overpriced for what you get. If you can afford it, I would highly recommend these products.
HINTS: buy them in advance and let the bars cure. Keep them dry between uses and they should last a bit longer. For the poo bars, break of small sections, put in a container, add a little hot water. After a short time you'll have something much easier, (and gentler), to apply to your hair.

on 9/19/2014 7:06:00 PM

Age: 44-55

Skin: Normal, Fair, Not Sure

Hair: Red, Other, Other

Eyes: Green

These are a love, as are all the shampoo bars I have tried. Honestly, I do not see much difference between one and any another of the different brands, all are so gentle on the hair. I do love the environmental green concept, and not having to deal with plastic bottles. Switching to these from liquid shampoo is a matter of figuring out what works for you and experimentation. They last a very long time, much longer than bottled shampoo, probably because it is hard to use too much of these. They don't lather that much, which is fine with me. The samples will last eons and are inexpensive , so these are very safe to try if you are not sure. I do not do ACV rinse as I do not see the need/ benefit. Probably not for folks with oily hair. We were indoctrinated to shampoo daily back in the old days but healthy hair is frequently a matter of less shampooing. I was previously using non SLS liquid shampoo but these are even better-and less expensive.

on 8/12/2014 4:26:00 PM

Age: 19-24

Skin: Acne-prone, Fair-Medium, Warm

Hair: Brunette, Wavy, Medium

Eyes: Brown

Cons: I didn't have an adjustment period to the shampoo bars, but to me they're similar to cleansing conditioners in that you HAVE to really lather up and get ALL of your hair sudsy before THOROUGHLY rinsing. When I get lazy I always get this patch in the back of my head that's flat and sticky because I didn't really wash it well. I had the exact same problem when I was using cleansing conditioners a few years back, so if you're looking towards a super quick lather-and-go you're out of luck.

Pros: The delivery time is quick-to-standard, I've never had to wait more than a week. The packaging is economical--just brown paper wrapping for each soap, which I can recycle. Also, when I DID get lazy, as noted above, I washed my hair with regular shampoo and conditioner a few times. The third time, I noticed my scalp was super, SUPER dry, and my hair felt rough. Although I hadn't seen a noticeable difference in my hair without CV shampoo bars, my scalp and hair were actually in much worse condition once I went off the bars. This is a pro because I saw for myself that the CV bars were healing my scalp and hair!

Now to what I've tried! Which I'm sure is what you really want to know ;)

Neem & Tea Tree Soap: MAN does the neem smell strong in this. It doesn't seem to do much for my skin tbh, but it also doesn't make me breakout which is a plus. My acne is endocrine-related, though. But I can wash with this at night and wake up with no NEW acne in the morning, so it must be working even a little. It can burn sometimes if I use in the shower (on my face), probably because my skin is oversensitive from the steam. It rinses clean off my chest, back and shoulders, where I use it preventatively.

Carrot & Honey Complexion: This makes my skin SO soft. I use it when I have dry irritated skin from acne medication, or when I just want a simple clean wash because I'm too tired, lol. Really mild and very moisturizing.

Rhassoul Yogurt: This is pretty drying for my skin, but works well as a mask on super oily areas. It burns and stings sometimes though...and I don't consider my skin sensitive.

Tomato Grapeseed: Okay, look. if you are an artist, YOU NEED THIS SOAP. This stuff removes ANYTHING. Charcoal, oil pigments, you name it, AND it leaves your skin soft. No more scrubbing! No more alcohol! No more Ultramarine Blue under your nails for three days! It goes without saying this removes makeup easily and well. Amazing stuff.

Nettle Shampoo Bar: This was great for my dandruff and SD-prone oily scalp. Now my hair and scalp are drier due to spironolactone, and the nettle bar dries my hair out *cry*

Ayurvedic Shampoo Bar: Amazing for my hair! It actually made my hair stronger and shinier. After I ran out of my sample, my hair fallout increased a bit again and my hair didn't hold its natural wave quite as well, sadly. It also took a bit of work for me to lather it up.

So there you go. IDK about customer service, but the products aren't bad. The samples are decently priced, and if you cut them up in sections they'll last AGES. I bought all mine in March and still have them all except the Ayurvedic, and all were samples save the Nettle.

Oh, and the shampoo bars I've tried were only somewhat color-safe. My rinse-water is still blue (thanks to Directions' Ebony) but my hair color isn't too badly affected. Still, I prefer to use the shampoo bars on my scalp when my hair is colored, and a cleansing conditioner on the length of my hair.

6 of 8 people found this helpful.

on 4/13/2014 11:24:00 PM

Age: 25-29

Skin: Dry, Dark, Warm

Hair: Black, Kinky, Other

Eyes: Brown

I have 4c natural hair, and I did not like the stripped and stringy feeling that the Babassu Marshmallow and Neem & Tea Tree shampoo bars gave to my hair. I combed through when the soap was in and after rinsing, and it felt as if my hair was weak and was going to break. I did use the ACV rinse afterward, which recovered a good feeling, but I would rather not feel that I was stripping my hair and then recovering it with the ACV rinse. I would heavily recommend the Terressentials shampoo for 4c natural hair.

3 of 5 people found this helpful.

Age: 36-43

Skin: Sensitive, Fair, Cool

Hair: Brunette, Straight, Fine

Eyes: Green

I came across Chagrin Valley on my quest to find products to help my Rosacea. My skin is super sensitive to everything. I started using their coconut milk shampoo bar as an all in one for hair, face, and body. It's been great for my hair and body but to harsh on my face. For some reason if I was my face with it my skin started to sting really bad then would severally dry out. Even with use of their wonderful moisturizers. I use their Seabuckthorne and Tamanu oil face oil , coconut delight body balm, Tamanu oil salve. They are all great to help calm my skin when irritated. I also use the Olive and Babassu Oil soap which is nice on my hair and skin especially for winter. But sadly that too made my face burn and sting. So I ordered the Seabuckthorn and Tea Tree complexion bar and I've used it once. Usually my skin will burn pretty much immediately when I start to wash it. This one didn't but only time will tell. I have a few other samples I ordered from them and will give each a week of use to see what I can and can't use on my face. The coconut milk shampoo bar is great on my hair now that hot weather is setting in. I didn't have much of a transition period for my hair since I had already been using all natural products before switching to shampoo bars. I will say that they are great in soft water which we have. If you have hard water an ACV rinse is usually needed to cut that waxy feeling out of your hair. If I travel I won't use them on my hair because I can't use ACV that often due to irritation to my face. I hope the Seabuckthorn and Tea tree bar is a winner for me as I HATE trying to find something, anything to not irritate my face. One With Nature dead sea salt soap is all about I can use currently with no problems and is a great soap as well.

Age: 25-29

Skin: Combination, Other, Not Sure

Hair: Brunette, Other, Other

Eyes: Brown

Last year, I was recommended to try CV through a beauty community on LiveJournal. I had been looking for a shampoo for excess sebum/seborrheic dermatitis and they have a shampoo bar so I figured why not.

I ended up purchasing 3 products - Apples & Spice soap, Tea Tree & Neem shampoo bar, and Whipped Vanilla Bean body butter.

I live in Canada and the shipping is ridiculously expensive ($15) so I got the products sent to a US relative's for $6.

I tried all three products when I received them and have to say, I would never purchase from CV again.

The shampoo bar smelled alright (very medicinal) but left my hair feeling incredibly greasy. I already have an oily scalp but this just worsened it. It did nothing for my hair or my excess sebum.

The soap was alright. It lathered well but smelled nothing like apples. I was disappointed with this product because all I could smell was spice.

The body butter was horrible. It smelled okay (I adore vanilla and this product had barely any scent). The container was half full of product (considering it was $8 for a tiny jar, that was disappointing that there was barely any product in the jar) and the product was yellow, not white as I had seen with tons of pictures I had looked at. It also wasn't fluffy at all. The main reason I will never purchase from CV again is because I had a severe allergic reaction to the body butter. The next day, my legs looked like I had been bitten by fleas and I just shrugged it off until it kept spreading to my arms and my face. My face had gotten the worst of it. For someone who has been blessed with very good skin, I had no idea what was going on. People kept asking me what was wrong with my face because they knew I had great skin. I couldn't cover it up since I don't wear foundation. I had visited the doctor's and they thought it was chicken pox until finally someone figured out it was an allergic reaction. I decided to try the body butter on my legs again and low and behold, the next day, they were broken out, even worse than before.

I contacted CV about this (my review was removed from Facebook by them) and received a pretty swift response.
Unfortunately, the response is another reason I would never buy from the company again.

I received a generic apology and was told I could try buying another body butter and seeing what happens. For $8 for the product and then $6 for shipping, I will pass on that.
I was told it was most likely the shea because virgin shea can cause reactions in people. I use shea in a lot of products and none have ever given me problems before.

I know people like this company but for me, it just isn't worth the hassles. I would have loved to receive a refund or even store credit, but none was offered. I had to toss the body butter because it was unusable for me and I haven't even touched the other two products since.

I am disappointed with how the company just doesn't seem to allow people to say anything negative about them. The reviews on their website are all but positive and I am sure I am not the only person who has had problems with their products.

Also, my face is still recovering from the body butter. I had very smooth skin before but now, I have random bumps all over it.

14 of 22 people found this helpful.

on 2/9/2014 11:59:00 AM

Age: 30-35

Skin: Sensitive, Fair, Neutral

Hair: Red, Wavy, Fine

Eyes: Green

I've been testing several Chagrin Valley products for a few weeks now and I guess it's time to write a review. My skin seems to react better to natural soaps than commercial, detergent-based soaps. They always seems to clear up my mild acne, but after prolonged use, my skin becomes very dry and sore. I believe that most soaps are too alkaline for daily use. I was using Sibu Sea Buckthorn Face & Body bar which is LOVELY, but dries my skin horribly. I noticed that CV also had a Seabuckthorn bar, so I ordered that one along with a few other samples to test. I also ordered a small size of the Seabuckthorn Tamanu Facial Oil and asked to receive a small sample of the Whipped Squalane Face & Eye Mousse to test out, but received a note instead that stated they couldn't make samples, that Face & Eye Mousse was one of their bestsellers and that I should just try it. Ummmm.....Okay. How difficult is it to put a tiny sample into a tiny pot or even a baggie? Feels like a blow-off to me.

So, on my first order, I received the Carrot & Honey Complexion Soap, the Seabuckthorn & Tea Tree Soap, the Neem & Tea Tree Body & Hair Shampoo Bar and the small oil. I live 2 1/2 HOURS away from where they make the products and it took 6 days to receive. It took them 4 days to process and send my order and 2 days for USPS to deliver. I could have driven there and paid a bit more for gas.

I used the Neem & Tea Tree bar for the first couple of weeks. I used it on my hair, face & body. For hair, it just wasn't good. It gave me HORRID dandruff or perhaps it was just that I couldn't get all the soap out. It seemed like I had to rinse for AGES to get all of it out. I tried it by itself, with conditioner and with a vinegar rinse. Unfortunately, I got the same blah results each time. I also started using the Seabuckthorn Tamanu Facial Oil, which I absolutely HATED. First, it stunk horribly and was bright orange (which I already suspected), but my skin became SO irritated with this. It took a few days to calm down after only a couple days of use. My skin felt congested and sore. So strange. =(

The next week, I tried the Carrot & Honey Complexion Bar. I don't think I made it through the entire week with this one. It just didn't feel like it cleaned well enough, yet it made my skin dry and peely. This is around the time I received my second Chagrin Valley order. I had heard good things about their cream deodorant and I also really wanted to try the Face & Eye Mousse.

Next was the Seabuckthorn & Tea Tree Soap. I like this one the most. It's less drying than the Sibu bar I was using, but it was still drying and made my skin look red and a bit irritated. I think it may have been from the tea tree oil. I read somewhere on a natural product forum that people also used the regular soaps as shampoo, so I tried this one as a shampoo as well. It made my hair greasy and limp. The day I washed my hair, I visited my mom and she asked if my hair was greasy or wet. *Face-palm* I also started sampling the Face & Eye Mousse at this time. It says on the website that it's a light, silky cream that penetrates quickly and absorbs deeply. Well, I found it to be extremely heavy and it NEVER seems to absorb. It just sits on top of my skin like vaseline would. It doesn't irritate my skin, which is a big plus, but it doesn't seem to help with dryness at all. When I use it, my skin feels absolutely parched (from the soap), but greasy on the surface. Not a winning combo. =( On the other hand, the Coconut Silk Cream Summer Rain deodorant I ordered was nice. It smells lovely and works most of the day. I HATE applying it with my fingers, but I can live with it.

Since this category is about Chagrin Valley in general and not just certain products, I wanted to mention that I think their sampling policy is seriously lacking. They charge almost $3.00 for a small soap sample and then almost $6.00 for shipping. They don't include samples with your order (that's part of the fun when ordering online!) and they don't seem to go "the extra mile" to make customers happy. On the "Specials" section of their website, they sometimes offer "scrap sacks" which are one pound bags of soap slivers, soap chunks, cracked bars and odd size end pieces. To me, this seems like the perfect opportunity to include little samples with orders so that customers could try and maybe find a new favorite soap! I'm just saying, it would be nice. Small things like that encourage repeat purchases.

EDIT 2/15/14: Been using the cream deodorant for several days now and my armpits are SO ITCHY and a bit rashy. I guess I must be sensitive to the high amount of baking soda.=( I notice that they do offer a version without it, so I'll have to keep that in mind if I ever purchase from them again. Considering the products I've tried so far, it's not likely.

12 of 19 people found this helpful.

Back to Top