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3.0

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203 reviews
70%
would repurchase
3.2/5
package quality

price range

Reviews


3.0
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Nov/13/2010

I don't love Ulta. The assistants are usually unpleasant, or at least disinterested, then nail polish area is a mess, and they are often out of what I want. I don't buy any prestige cosmetics there unless it's an after Christmas blow out or something, because I can't use a coupon. I prefer to shop at Sephora for my prestige cosmetics, I find the assistants more helpful and …Read more

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About reviewer (383 reviews)

Age36-43

SkinNormal, Other, Cool

HairBrunette, Other, Other

EyesBrown



3.0
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Nov/13/2010

i have to throw in my two cents here too - i have a love/hate relationship with them also. i wonder sometimes why they offer coupons because they're always so restricted that it borders on ridiculous. and i'm not really diggin the recent changes they've made to their rewards program either. i got a haircut certificate this last time around - that was it - no other choices like you …Read more

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About reviewer (61 reviews)

Age36-43

SkinCombination, Medium, Neutral

HairBlond, Wavy, Fine

EyesGreen


1.0
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fromleo36

Oct/17/2010

I was just at the BURBANK, CA Ulta yesterday, needed to buy several things but they were out of stock on almost everything I needed.The SA that rang me up was actually nice,(I think she is new) that is not usually the case when I go there. Most of the girls that ring me up are very rude. A simple Hello, or goodbye have a nice day goes a long way. If I say Hi, or Thankyou, I never get a reply. And …Read more

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About reviewer (23 reviews)

Age30-35

SkinCombination, Olive

HairBrunette

EyesBrown


2.0
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Sep/30/2010

So I need to rant... I have been an devoted Ulta shopper for some time, as Sephora and MAC are 30 miles away. RecentlyI have returned a couple of products that didn't work out for me. The last one being a clinique product that I returned and hadn't opened. So with the receipt in hand I was going to exchange it for a benefit product, but the store didn't have it in stock. So the …Read more

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About reviewer (61 reviews)

Age30-35

SkinDry, Fair-Medium, Warm

HairBrunette, Wavy, Other

EyesHazel


4.0
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Sep/04/2010

Hmmmm, I'm really confused by all the negative reviews about Ulta. I can't go very often because the nearest one is about 3 hours away. I really like Ulta, they have the cosmetics and hair products I can't get at home. Like my LaCoupe deep conditioner. I've always had a good experience, and no SA has been snotty. I love Ultaa! :D

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About reviewer (23 reviews)

AgeUnder 18

SkinCombination, Fair-Medium, Not Sure

HairBlond, Other, Medium

EyesGreen


4.0
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Aug/23/2010

Woah, what's with the Ulta hate?


The only time I've had a problem with them was back during their rare sale where they let you use coupons on High End items also. I found it unfair that a select few shoppers were sent physical coupons to use in store and the rest had to buy online to get the discount. I was confused and asked one of the associates about it and I admit …
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About reviewer (170 reviews)

Age25-29

SkinSensitive, Fair, Cool

HairBrunette, Wavy, Coarse

EyesBlue


4.0
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Jun/04/2010

Since an Ulta opened roughly two years ago in my area, I have been going there pretty much exclusively to buy whatever I need beauty-wise (with the exception of Target and health food stores). It has been a great store in meeting most of my needs.
Let me preface this by saying that I pretty much like to be left to my own devices when I am shopping for makeup or anything else. Stores like …
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About reviewer (333 reviews)

Age30-35

SkinSensitive, Fair, Neutral

HairBrown, Straight, Fine

EyesBrown


1.0
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May/09/2010

I just want to say something about the coupon issue; if you have a problem with not being able to use it on what you want, then buy your prestige cosmetics somewhere else and don't pitch a fit about it. Plain and simple. I've seen grown women literally throw temper tantrums because of this. You think Ulta's just doing it because they just want to make your life worse? …Read more

3 of 12 people found this helpful. Did you?

About reviewer (8 reviews)

Age19-24

SkinOily

HairBrown

EyesBrown


5.0
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May/04/2010

I love Ulta. They are pretty new to my area. Maybe 2 years? I love that they sell HE as well as drugstore items. All of the associates I have ever dealt with have been kind and courteous. I've never had a problem with them following me around.

I also love how they always have coupons. They take those as well as manufacturer coupons combined. I usually end up saving a lot of …

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About reviewer (334 reviews)

Age30-35

SkinCombination, Medium, Warm

HairBrown, Wavy, Medium

EyesHazel


1.0
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May/04/2010

I only went to Ulta for NYX products. In the future I'll probably just order online from discounted websites. My over all experience with Ulta has been horrendous.

Lets begin by describing the associates: stuck up. If I don't dress up to the "nines", wave money or a designer purse in their face, or walk in and head to the high end side; I get ignored and treated …
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5 of 7 people found this helpful. Did you?

About reviewer (738 reviews)

Age19-24

SkinCombination, Fair, Warm

HairBrown, Wavy, Medium

EyesHazel