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3.0

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203 reviews
70%
would repurchase
3.2/5
package quality

price range

Reviews


2.0
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Apr/06/2010

I am so annoyed at their coupons, Its like the more you look, the less you see, coupons are useless for the products I want and I could get the drugstore brands cheaper at CVS or Walmart

So why do I need to go there? even though its close by, there is a lot of opportunity to improve this business but not being seized. Their staff look inexperienced to me.

I just use the …
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About reviewer (13 reviews)

Age36-43

SkinCombination

HairBlack

EyesBrown



4.0
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Apr/06/2010

I like Ulta! They take vendor coupons AND their store coupons on sale items all in the same purchase and you end up saving a ton of money. They carry alot of brands and have testers for alot as well. The stores are clean and the salespeole at my Ulta are fairly friendly, meaning they don't bug me other than "welcome to Ulta" or "do you need any help" (once only). …Read more

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About reviewer (23 reviews)

Age30-35

SkinCombination, Fair, Cool

HairRed, Wavy, Medium

EyesHazel


3.0
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frommikeym

Apr/05/2010

Ulta is a great store to find most brands. My complaint is you constantly get bugged when your trying to shop and want look at something. Also, their coupon policy is really stupid. Only one coupon at a time. Other than that I can pretty much find what I am looking for. I just want to be left alone when I shop. If I need something I will surely ask.

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About reviewer (16 reviews)

Age44-55

SkinNormal

HairBlond

EyesBlue


5.0
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Apr/05/2010

I can't figure out why people on MUA don't like Ulta! I LOVE Ulta! They have a great selection of high end cosmetics and tons of drugstore brands as well! They tend to have great deals (like buy one get one 1/2 off) and they have an excellent rewards program. They also have a great salon & brow bar. Call me crazy...

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About reviewer (113 reviews)

Age19-24

SkinDry, Fair, Warm

HairBrunette, Wavy, Fine

EyesBlue


2.0
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fromKabuk1

Apr/04/2010

Let me start by saying that I do not like being watched. I am an Aspie(Google it), and it makes me very uncomfortable to be observed. It is one of my biggest pet peeves to be stared at, especially when I'm trying to shop. Lately they've gotten better about it, but employees at my local Ulta used to follow people around the store & watch their every move like they're common …Read more

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About reviewer (259 reviews)

Age25-29

SkinCombination, Fair, Cool

HairBlack, Wavy, Medium

EyesHazel


5.0
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Feb/19/2010

Overall I like the variety of products that are offered in Ulta and I think that they do have great sales that are very comparable if not better than drugstore sales. And I also really love the rewards program and the coupons they send out so frequently---it really helps to get me in the store. I've only had experience in one Ulta near me, but I do have to complain about all the …Read more

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About reviewer (128 reviews)

Age19-24

SkinCombination, Fair-Medium

HairBrunette

EyesBrown


5.0
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fromjmark3

Feb/16/2010

I was very surprised to see so many negative reviews. I love Ulta (Tampa,FL location) and every few weeks make the 20 minute drive there. It is very convenient to shop there as they carry high and low end products. The SA at my location are helpful without asking 400 times if I need help finding anything. I have noticed on occasion a SA watching me but I'm not stealing and they are just …Read more

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About reviewer (4 reviews)

Age19-24

SkinAcne-prone, Fair-Medium

HairBrunette

EyesHazel


4.0
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Feb/16/2010

I love this store! Its about 45mins away from my home. The customer service is great, but I learned that the younger women sales associates tend be snooty. Their supplies have been down, not sure why though.

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About reviewer (12 reviews)

Age19-24

SkinCombination, Tan

HairBlack

EyesBrown


2.0
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Feb/16/2010

The SAs, for the most part, aren't very helpful and kinda snotty when you ask for help. But what's really janky about Ulta is the way they track "points": 1) If you don't have your card, they "can't" look it up, unlike Sephora where they can look it up on the computer via email. 2) The SAs "don't" have the number of points on your account …Read more

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About reviewer (45 reviews)

Age36-43

SkinAcne-prone, Tan

HairBrown

EyesBrown


2.0
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fromJent77

Feb/16/2010

The only reason anyone should go to Ulta is because of their coupons. I think that's the only reason they stay in business because otherwise they sell the drugstore makeup for 1 to sometimes 4 dollars higher I've noticed and the girls that work there are like the girls who work at the MAC counters and stores. Who is hiring these snobs?! Not to mention, I hate buying makeup from these …Read more

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About reviewer (23 reviews)

Age19-24

SkinCombination, Fair-Medium

HairBrown

EyesGreen