I've been very pleased with this toner. It is not harsh and has a pleasant, light, fruity scent; I think it smells like pink lemonade personally. I can see where other reviewers are coming from when they criticize the smell as annoying, but it doesn't bother me really; I'm more pleased that it doesn't make my face reek of alcohol like some toners do. My skin feels moisturized and smoother after I use it and my lotion feels like it sinks in deeper when applied after this toner.
I've noticed that this product stings if not used regularly. Like, if I do not use it for a week, then the next time I do, there will be a slight sting, but if used on a regular basis, that doesn't happen. I mostly use this product to remove any remaining make-up residue after washing with my cleanser and it works great for that.
As far as helping with acne, I cannot really speak to how effective it is. I have always been blessed with clear skin and other than little red bumps, I've really never had an issue with acne. But I have noticed that if applied to my little red bumps, they disappear by the next day, so there's probably something to that, but I really can't say how much this would help with serious acne.
The packaging is disappointing. The flip-top is very tough to get open for some reason. I am not sure if it's just my bottle or what, but I have to use considerable force to get that sucker to open. And the joint on the flip-top is very flimsy... Although I have not done it, yet, it really wouldn't take much to tear it off.
The price is a little excessive as well, I think I usually spend about $13 on these unless they're on sale. I wish it was a little cheaper. On the whole, I would recommend this product if you have light acne or just want something gentle to ensure you remove all of your make up.