Gee, so many negative reviews--But I've had a positive experience with their lipstick. I have the color Irresistible, which is a very unique "darker earthy blush with a shimmer, it has hues of mauve, pink and brown." I'm a fair-skinned, blue-eyed 60-year-old, and took a risk purchasing this color as I wasn't sure the color would work on me. However, it is absolutely beautiful. Fairly moisturizing for a lipstick, doesn't feather (just like they say on their website--great for older lips). I bought Irresistible last year during their Cyber Sale (Black Friday) for $11 and free shipping. This year, I purchased another--the color Flawless.
I agree, it is a bummer that this company doesn't do little lippie samples or something--and allow returns--but for the sale price point, and the quality of the product, I have no complaints. Love Irresistible, and I hope I love Flawless as much when it arrives.