I tend to avoid Lush products (I like what they stand for in terms of environmental friendly, fair trade morals, but I dislike the pushy salespeople and "natural is better" advertising). I bought this because it's one of the only shampoos available in NZ that doesn't contain coconut, which I'm allergic to (gives me bad body acne, and is found in almost all skin and hair care products)... Well okay if we want to get technical then it contains SLS which is *sometimes* made from coconut... but it's listed as coconut-free on skinsafeproducts.com so I'm gonna go with that because there are seriously so few options left for me.
I believe it may have been reformulated because I haven't had any issues whatsoever with lathering or crumbling. I just wet my hair and then rub the bar on my scalp two or three times, and I get HEAPS of lather. Seriously, more so than any other shampoo I've ever used. I don't bother rubbing it between my hands or wetting the bar at all (although it catches some water when I'm standing under the shower head and rubbing it in my scalp).
The smell is strong as others have noted - I have an ensuite so my whole bathroom, bedroom, wardrobe and even the area in the hallway and stairs smells of this after. I like the smell so it's not an issue, but it makes me worried that I'm one of those jerks who has a crazy strong perfumed presence that will bug others who don't like the scent.We all know someone who insists on smelling strongly to everyone else because they think it's their "signature" and yeah I don't want to be that annoying selfish person. I haven't reeeally noticed it leaving an overly strong after scent on my hair (if anything, I smell my conditioner more) but there's a chance I'm just desensitized to it?
My hair is very fine, but I have a lot of it. It gets oily fast and looks flat and greasy if I go a day without washing it. This shampoo still gives my hair some lift and body to it even on the second day so that's awesome. My hair looks and feels very, very soft afterwards. It gives me the perfect amount of volume and softness - every other shampoo I've used in the past either gave me so much volume my hair was dry, or was too shiny and looked flat and lifeless.
Storage is a pain. You have to remember to remove it from the shower and put it somewhere to dry every single time you use it, or parts of it melt onto the shower caddy and get stuck. I haven't had any issues with it crumbling, because it's actually just so soft from absorbing all the moisture.
Even if I didn't have my coconut allergy I'd still buy this, and I don't say that lightly because I hate spending money on expensive shampoos and conditioners.
Update a month later: Alright, I have had issues with this crumbling and breaking, and that started around two or three weeks in. So far it's just annoying but not prohibitive. I do strongly suspect there's some other ingredient in this that is irritating me because I tend to get pimples on my shoulders after using this, and my hand dermatitis gets very dry and itchy as well. I haven't narrowed it down to this item yet, but I'm preeeetttttyy sure it is this. I'm leaving my score unchanged for this though, because performance wise it's still great and my allergies are my own issue and not indicative of overall quality.