Normally I am not a huge Kiehl's fan. My general feeling is that they are far too expensive for meh products that are kind of old-fashioned and I've absolutely loathed a couple of products (like their BB cream) so I've become wary of ever buying from them without extensive sampling and don't really bother to go in their shops. But I was given this cream as a gift and I'm really grateful for it. Serious dryness is not normally a concern for me but right now my eyelids are not liking a winter in Canada and the constant central/forced air heating. My eyelids have been dry to the point of rawness, red and burning, and I was waking up at night from the irritation, needing to apply more cream. The only thing in my cupboard that really helped was Homeoplasmine, which also migrated down my eyelashes to leave greasy Vaseline marks on my glasses and made my face and pillow greasy. Not an ideal ongoing solution!
Within seconds of applying this cream, however, the burning subsided. And after only a couple of minutes, the rough, flaky texture of my eyelids felt perfectly smooth. Plus it doesn't irritate my extremely sensitive eyes, even when I apply a thick coat. I still need to reapply every 5 hours or so right now but this is much better than before and I'm just so glad not to be in pain and to be able to wear makeup when I want to. This will probably be too heavy for year-round use once I'm back home in London and my eyelids go back to normal, but wow am I relieved to have it in my arsenal now.
At this price, however, this won't be an automatic repurchase even if the issue returns next winter. I'll be on the lookout for something equivalent but less dear.