This is just a meh for me, at best. Long story short- it doesn't break out or irritate my sensitive skin, but also does not remove makeup at all and generally feels too gentle and light.
Some notes about my skin first- I have combination dry skin that is incredibly sensitive. I cannot use foaming cleansers at all, because they make my skin drier and I end up with dry patches or peeling all over my face. I'm too afraid to use oil cleansers, because my skin probably isn't dry enough for that, and it would probably make me break out. This leaves me with either milk or cream cleansers. I also try very hard not to use products with fragrance or pore-clogging oils or ingredients, such as Algae Extract or Lanolin Alcohol. So, you can imagine how stressful it is for me to try to find any skincare product at all. This cleansing milk fit the bill, so I decided to try it.
First of all, this is more of a milk cleanser than a cream. I feel like milks are generally runnier than this, or have a thinner consistency. The consistency of this feels no different than a light cream cleanser.
This feels so light and gentle that I generally need a crap-ton of it for my whole face. With just one pump, I feel like I barely used any at all. It's very odd.
Related to that, this simply does not remove makeup. The bottle and description say it removes makeup and impurities. I think it might remove a little bit, but even when I wear very light face makeup (a very light coating of tinted moisturizer, a tiny bit of concealer on some spots, some loose setting powder, and blush), I find that when I get out of the shower, most of the makeup is still on my face.
Now, normally I would not be too mad about that, since cream and milk cleansers are not known for being the best ever at removing makeup. But come on, it barely does a thing! This, compared with having to use a ton of product to cover my face, and I feel like this cleanser does absolutely nothing!!
It is supposed to be for dry to very dry skin, and says that is restores the skin's moisture. However, yet again, I felt absolutely no added moisture after using this. It does not feel "calming" or "nourishing" either.
Now, all that being said, it did not break me out or irritate my skin. However, that's probably because this cleanser is just too wimpy, even for ultra sensitive skin. It just does nothing and feels like you didn't really cleanse at all.
I rated it a 2/5 because it's possible it MIGHT work for people who have completely normal skin (not the slightest bit dry or oily) and also wear no makeup at all. But, I'd rather have a cleanser do SOMETHING- say, remove at least some makeup, moisturize a bit, calm down irritation or acne, or clean the oil and debris from my skin a bit- and break me out or dry me out, rather than do absolutely nothing and not break me out or dry me out.