Uploaded by MuaBeautyProducts

2.6

Created with Sketch.
83 reviews
40%
would repurchase
3.6/5
package quality

price range

Reviews


1.0
Created with Sketch.
fromRenrsx

May/08/2018

The content of the boxes doesn’t appear to be high end brands as advertised.

5 of 5 people found this helpful. Did you?

About reviewer (2 reviews)

Age36-43

SkinCombination, Fair-Medium

HairBlond

EyesBlue



1.0
Created with Sketch.
fromnw9

Dec/08/2017

The subscription itself is lackluster. Nowadays there are several others out there that you should consider. My real problem is when you use the shop and dealing with customer service. It takes forever to receive your refund and then they question you about why you had to return something. I used to really enjoy the company, but as of late it's been horrible.

3 of 3 people found this helpful. Did you?

About reviewer (1 reviews)

Age25-29

SkinNormal, Fair

HairBrunette

EyesBrown


5.0
Created with Sketch.

Nov/14/2017

All items I've recieved are cruelty free, most of them even vegan, which is amazing for a subscription box. A company driven by compassion and not money hungry at the sake of animal lives.

0 of 2 people found this helpful. Did you?

About reviewer (1 reviews)

Age19-24

SkinAcne-prone, Fair-Medium

HairOther

EyesBlue


1.0
Created with Sketch.

Aug/01/2017

I'm going to unsubscribe from Birchbox due to their customer service. In my last box I received broken eye pencil and their customer service offered me nothing better than 50 points to my account. Really dissapointed! Looking forward to try Boxycharm, even though it's more expensive but I heard so many great reviews about it (mainly from Kathleen Lights).

1 of 1 people found this helpful. Did you?

About reviewer (3 reviews)

Age30-35

SkinOther, Other

HairOther

EyesOther


1.0
Created with Sketch.

Jun/14/2017

Looking for a different monthly beauty sample club!! Any suggestions? I am so tired of Birchbox's poor customer service. Some of the products I've received are good, but when there is a problem, their agents are sugary sweet, but NOT HELPFUL. Today, I contacted them to let them know that a product I received was broken and non-usable. They supposedly contacted the manufacturer, and were …Read more

5 of 5 people found this helpful. Did you?

About reviewer (1 reviews)

Age56 & Over

SkinDry, Fair-Medium

HairBlond

EyesHazel


2.0
Created with Sketch.
fromnanmac

May/22/2017

I was gifted with Birchbox for 1 year. Sweet and caring gift? Yes, but almost all of the products do NOT fit my profile at all. and the prices of products to buy are higher than a lot of other online sites. I will not renew.

6 of 6 people found this helpful. Did you?

About reviewer (2 reviews)

Age56 & Over

SkinDry

HairBlond

EyesGreen


4.0
Created with Sketch.

Dec/08/2016

For $15, it's not a bad deal depending, of course, what's in your box. It evens out in the long run, but one must put aside disappointment & thinking that any company would be wise to spend money on advanced programs & packaging systems to customize a $15 box. "If it sounds too good to be true, it probably is," is always the wisest path in setting expectations for …Read more

8 of 8 people found this helpful. Did you?

About reviewer (106 reviews)

Age44-55

SkinVery Dry, Fair-Medium, Neutral

HairBlond, Wavy, Fine

EyesBlue


1.0
Created with Sketch.

Dec/08/2016

Terrible service! I received one box. Which I was not happy with, because it contained crap products from brands I had never heard of! Even tried to look up info about them online and could find very little, except for on birchbox's website and maybe one other non-reputable website. I canceled. Then several days later, I received a shipping notification saying my box was on its way! I …Read more

1 of 3 people found this helpful. Did you?

About reviewer (22 reviews)

Age36-43

SkinDry, Fair, Cool

HairRed, Wavy, Medium

EyesGreen


2.0
Created with Sketch.

Jul/09/2016

Received my first Birchbox today. I saw what other people received, and my items were completely different, and yes, less desirable. One of my 5 samples was a tiny perfume vial, like you get for free when you order from Sephora! That surprised me. If they really were even vaguely curating these boxes to suit the customer's profile, I'm not sure how they came up with this lot. Anyway …Read more

2 of 2 people found this helpful. Did you?

About reviewer (23 reviews)

Age44-55

SkinOther

HairOther

EyesOther


2.0
Created with Sketch.

Apr/21/2016

DO NOT GET BIRCH BOX !! I got this for my wife. She has not received 2 of the 6 boxes owed to her. Cancellation is near impossible.. If you wish to talk to anyone you must submit a request and hope they call you at a good moment. Boxes come at random times, no constancy. The "tayloring quiz" at the beginning meand nothing. My wife has received items that she specifically asked not to …Read more

6 of 9 people found this helpful. Did you?

About reviewer (1 reviews)

Age30-35

SkinNormal, Medium Brown

HairBrown

EyesBrown