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61% would repurchase
Package Quality: 4.4
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on 1/19/2017 3:32:00 PM
More reviews by Kishes
Skin: Oily, Fair-Medium, Neutral
Hair: Black, Straight, Medium
I thought this product was going to be as good as the Neutrogena makeup wipes or bi-phase eye makeup remover. Instead this was disappointing compared to others because it takes so much product to remove waterproof mascara and the formula irritates my sensitive eyes.
I tried to apply a small dot of this product onto my lashes while closing my eyes, but it burns and stings on contact. I never had an issue where I had to flush my eyes continuously due to an eye makeup remover! I tried it again, but a small amount on a cotton round and it's still the same issue. Also it's terrible at removing really waterproof mascara (CG Lashblast, Kiss Me Heroine, Maybelline The Falsies). I recommend people with sensitive eyes to be cautious about using this product. I won't repurchase this.
1 of 1 people found this helpful.
on 5/22/2016 4:01:00 PM
More reviews by Bichonluvr
Skin: Normal, Fair-Medium, Not Sure
Hair: Brunette, Other, Other
I was so excited to try this! I've been using the lotion remover from Make Up Forever but wanted something a bit more affordable. I alternate between mascaras (WP Butterfly Sculpt, Heroine Make, and Benefit Rollerlash). I regularly use UD eyeliners. I was so disappointed with this remover though. I can add this to the long list of Neutrogena products that have underwhelmed me.
PROS: hydrating; goes on cool; gets most eyeshadow off; the tube is really great
CONS: doesn't remove waterproof mascara even after repeated tries; left my lashes sticky with mascara residue; costly in the long run bc you have to use so much
What a let down. Maybe it's great for regular mascara or a really ineffective WP mascara. I'll pay the $10 for a mini high quality remover that lasts twice as long as this one and receive better results!
on 4/3/2016 3:59:00 PM
More reviews by WyllowL
Skin: Combination, Fair, Neutral
Hair: Blond, Straight, Fine
I've been looking at this product for a while now, but I kept telling myself I didn't need to buy eye makeup remover because using oils was working alright for me. Well, I finally met a couple of mascaras that didn't come off easily with those, and I caved and bought this stuff.I am kicking myself for not getting it sooner! It removed my eye makeup in like 5 seconds and left the skin around my eyes feeling moisturized and soft, with no weird residue or irritation. And, no lost lashes! It says on the tube that you can use it for removing face makeup (I think) and I tried that before my cleanser with great results. My face didn't feel as tight after washing, and I had absolutely no makeup leftover when I used my toner (something I sometimes experienced when just using my cleanser)This is definitely my newest holy grail, must have product.
3 of 3 people found this helpful.
on 2/12/2016 8:19:00 PM
More reviews by Mkatsan
Skin: Combination, Tan, Not Sure
Hair: Brown, Other, Other
Absolutely love this product! I just bought my 4th tube. Definitely a holy grail product for me!!
on 1/16/2016 2:02:00 AM
More reviews by TrailerQueenPDX
Skin: Acne-prone, Fair, Not Sure
Hair: Blond, Other, Other
Love it. Great for traveling, wish it came in a smaller travel tube. No need for cotton balls.Just rub a tiny dab on your waterproof eyemakeup, and it breaks up, no scrubbing needed. It all washes off in the normal face wash. Not drying, no weirdness in your eyes.
on 8/7/2015 2:51:00 AM
More reviews by HeatherMac320
Skin: Combination, Medium, Neutral
Hair: Brown, Wavy, Medium
I've recently replaced my Clinique Take the Day Off eye makeup remover with this. I love the creamy formula, which I do find soothing and hydrating. I gently massage it around my eyes for a minute or so then wipe away with damp cotton rounds. It removes every trace. It doesn't irritate my eyes or leave an oily residue. It just leaves the skin around my eyes feeling moisturized. I really like it and will continue to repurchase!
on 6/8/2015 10:23:00 PM
More reviews by redmakeup
Skin: Sensitive, Fair-Medium, Warm
Hair: Brown, Curly, Medium
This product works really good. Really removes the makeup without having to wipe too hard. However it burned my sensitive eyes and really stung them. I had to wash my eyes out afterwards and they turned red for a good hour. The liquid eye makeup remover from Neutrogena I have never had a problem with. This is definitely not at all friendly for sensitive eyes. I will be returning this and going back to the liquid. I also feel as though the cream tends to get in your eyes more since it is thicker and the liquid just wipes away easier with a quicker drying time.
on 5/19/2015 2:38:00 PM
More reviews by donna01010
Skin: Sensitive, Fair, Not Sure
Hair: Brunette, Straight, Medium
I originally reported that this product was discontinued in my area. I have discovered that I was wrong. The sales person at Ulta gave me incorrect information (Imagine that...) I called Neutrogena and verified that the product is, indeed, still being made. This is a great product. It is very gentle and removed eye makeup and foundation. The packaging is great. It comes in a tube so it is very hygienic and stable.The cost was steep at $9. I will definitely buy this again. Although it is made to remove eye make up, it works very well to remove foundation. I have Rosacea and I have to use very gentle foundation remover. I cannot scrub my face. This lotion, when applied to a cotton pad, is very gentle and effective. I hate the price but, love the gentleness. The packaging could be better. When it gets down to the bottom, it is difficult to remove and I generally have to cut the tube with scissors to get the entire product out. Overall, a great product.
on 12/10/2014 1:14:00 AM
More reviews by StefyD
Skin: Acne-prone, Fair, Neutral
Hair: Brown, Straight, Fine
I was so excited to try this because my undereye can get really dry and sometimes even oil based liquid removers aren't moisturizing. So I picked this up and one thing I will say is that it moisturized very well. It has a nice texture and is unscented the problem I have with this is it isn't strong enough to take off eye makeup in one swipe. You have to rub it on which can be irritating. Also I feel like it seeps into the eyes and leaves a residue. So unfortunately I won't repurchase but for now it works great on the face.
on 10/3/2014 11:23:00 AM
More reviews by Jennlw5
Skin: Combination, Fair, Cool
The first thing that hit me was the smell! It smells musty, mildewy and old. But other than that it worked really well. It completely removed all my eye make-up, left no residue and didn't irritate my eyes. I won't buy it again due to the price and the amount you get, they are other great make-up removers where you get more for the same price. Plus the smell is another reason.
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