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3.0

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203 reviews
70%
would repurchase
3.2/5
package quality

price range

Reviews


1.0
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fromselmf

Jul/15/2007

The only reason I go to Ulta is when I don't feel like paying shipping, because, the Ulta near me, (10 miles away in Rancho Mirage), always looks like a hurricane hit it. About 6 months ago I was asked to sign up for the "card". I did, I know what rewards cards are, Hallmark, Sallys, etc. The next time I went to the same store as I was checking out, I asked the SA "do …Read more

7 of 7 people found this helpful. Did you?

About reviewer (111 reviews)

Age44-55

SkinCombination, Other

HairBlond

EyesBlue



3.0
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frommsdi2u

Jul/14/2007

Ulta is okay... but as far as make-up shopping goes, I prefer Sephora or Nordstroms.<P>
Ulta has a better selection for high-end hair supplies (Matrix, Sebastian, Paul Mitchell, Redken, etc.) and nail products (OPI, Orly, China Glaze, Essie, etc.) which the previously mentioned stores really don't have. As for Ulta's drugstore make-up section, I rarely shop it and am …
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6 of 8 people found this helpful. Did you?

About reviewer (1347 reviews)

Age44-55

SkinSensitive, Fair-Medium, Warm

HairBrunette, Wavy, Fine

EyesHazel


2.0
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Jul/14/2007

i've had MANY bad customer service experiences at Ulta. all with different SA's, which says a lot. <br>

once during a holiday season. i walked into an Ulta, there was a LOOOoong line of customers waiting to pay, i was walking past the cash wrap, noticed a cashier choppin' it up with some dude, while an older lady politely reminded her that there are many customers …
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About reviewer (67 reviews)

Age25-29

SkinCombination

HairBlack

EyesBrown


5.0
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Jun/18/2007

I used to think of Ulta as my emergency backup crack den, but actually, I go there much more than I go to Sephora, which used to be my #1 crack den. I don't feel as guilty when I splurge at Ulta, because I always get a good deal with my coupon plus the sales, and of course all the drugstore stuff they carry alongside the high-end lines. I never had any problems with their customer service or …Read more

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About reviewer (3500 reviews)

Age30-35

SkinOily, Olive, Cool

HairBlack, Wavy, Medium

EyesBrown


2.0
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Jun/18/2007

I have a love hate relationship with ulta. While its a great store that carries the regular and deparment store name brands, offers coupons, and the greatest rewards program (I got a bottle of perfume for having 6 points). I couldnt agree more that its a great store. I do have to tell you the truth behind ulta. After 4 years of my observation I'm going to have to tell you this: They …Read more

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About reviewer (1387 reviews)

Age25-29

SkinVery Oily, Tan, Warm

HairBrown, Other, Other

EyesBrown


4.0
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May/14/2007

I think of Ulta as being the distant cousin of Sephora. They have a good mix of brands (low-end to high-end) and my local store has recently revamped, which makes for a better shopping atmosphere. I also love the sales they run, as well as the rewards you get for purchasing there. However, they just don't have all the lines I like to shop from, which means I still have to make the pilgrimage …Read more

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About reviewer (34 reviews)

Age25-29

SkinSensitive, Fair, Cool

HairBlond, Wavy, Fine

EyesGreen


5.0
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May/14/2007

I didn't know of Ulta until MUA, and was so happy to discover there was one in my neighborhood! I think of it as a lower-end version of Sephora, although they do carry many mid to high end brands (Smashbox, BE, OPI, Essie, UD) and often have great BOGOF deals on drugstore items. It seems like there's always a $ or % off coupon floating around each week too, so you always save a little …Read more

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About reviewer (1634 reviews)

Age

SkinOther, Other, Warm

HairOther, Other, Other

EyesOther


5.0
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Apr/01/2007

I love Ulta, they have a huge range of hair color brands/shades that you don't find in other stores. I also love the salon, have had my hair done there for the last 4-1/2 years and have the best hairdresser!!! My hairdresser did a Redken Chemistry treatment on my hair this last Friday and it feels fabulous.

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About reviewer (29 reviews)

Age44-55

SkinSensitive, Fair, Not Sure

HairRed, Curly, Fine

EyesHazel


4.0
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fromsuggrr

Apr/01/2007

I too love Ulta. With coupons like "20% off one item," "20% off your entire purchase," "$5 off a minimum $10 purchase," and "$3.50 off a minimum $10 purchase," you can really save a decent amount of money without spending a lot. Usually the 20% off a product or a purchase do not apply to "prestige" cosmetics and hair care lines. This includes …Read more

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About reviewer (342 reviews)

Age25-29

SkinAcne-prone, Fair-Medium, Cool

HairBrown, Straight, Fine

EyesGreen


5.0
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Apr/01/2007

I too really, really like Ulta. I have one within about 15-20 min. of me over by a Mall and everytime I'm over there I have to check it out. They put out circulars in the Sunday paper pretty often for like $3.50 off a $15.00 purchase for example and I take advantage of those. I love the fact that you can buy high end to low end makeup, hair supplies, hair color, appliances and fragrance …Read more

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About reviewer (318 reviews)

Age44-55

SkinCombination, Fair, Cool

HairBrunette, Wavy, Coarse

EyesGreen