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3.0

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203 reviews
70%
would repurchase
3.2/5
package quality

price range

Reviews


4.0
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Feb/20/2013

Waited for ages to get one in my part of the world after listening to so many talk about it on You Tube. Now I have easier access to it than to Sephora and at first I found myself going there often - using their coupons and gathering up "points" to use for other purchases. I do like the fact that they have these consumer perks and I also like the variety of products & prices of …Read more

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About reviewer (478 reviews)

Age56 & Over

SkinDry, Fair-Medium, Neutral

HairBlond, Curly, Fine

EyesBrown



1.0
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Feb/20/2013

I ordered from Ulta for years but in this day and age when companies are vying for your patronage I simply cannot imagine any place offering customer service as bad as Ulta so I will not continue to order from them. Actually, it's not just bad...it's nonexistent. You can find the products they offer here at the same price or less at many other sites on the net so there's no …Read more

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About reviewer (1 reviews)

Age56 & Over

SkinCombination, Medium

HairBrunette

EyesBrown


4.0
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Feb/16/2013

I love my nearest Ulta -- never had any bad experiences with SAs or the overall store. The SAs never badger me or try to sell a product (which is almost always the case with Sephora); because of this reason alone I will continue shopping there. I absolutely DETEST when a sales associate won't leave me alone. I'm usually the type that knows what I want when I go in there or I just want …Read more

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About reviewer (111 reviews)

Age30-35

SkinCombination, Fair, Warm

HairBrunette, Straight, Fine

EyesBlue


4.0
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fromElmo96

Feb/16/2013

I love Ulta. The stores I go to are always clean and organized. I don't ask for help when I shop but whenever I check out the girls are always cheerful and friendly. It is true that the drugstore brands (Revlon, Loreal, ect) are waaaay overpriced, sometimes costing $2-$5 more than anywhere else. However, they also have brands that are a bit difficult to find (NYX, China Glaze) and often have …Read more

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About reviewer (9 reviews)

Age19-24

SkinCombination, Fair-Medium

HairBlond

EyesBlue


3.0
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Feb/15/2013

There are two Ultas where I live; one gets a five-star and one gets ONE star. Guess which one is closest to my house? Yes, the one that is the most hideous. I go out of my way (and almost 20 miles) to go to the GOOD Ulta store. It's staffed by very young but very NICE gals who let me shop, don't ride my a$$, and are nothing but great every time I go in.

I have had an ongoing …
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About reviewer (52 reviews)

Age36-43

SkinSensitive, Fair, Cool

HairBrown, Curly, Coarse

EyesHazel


2.0
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fromkls17

Jan/17/2013

This review is for the Ulta.com website. Truly one of the worst websites I've ever ordered from. Twice, they have screwed up my order and they were just languishing somewhere in Illinois. I talked to customer service several times and they assured me that I would receive them the next day. Well, I didn't so I filed a dispute with PayPal and I finally got my money back. I placed a couple …Read more

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About reviewer (53 reviews)

Age25-29

SkinCombination, Other, Not Sure

HairBrown, Other, Other

EyesHazel


3.0
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Jan/09/2013

Love the stores, hate the website.


The Love for the Stores:
You can test out products before buying. The range is comparable to Sephora plus has drugstore brands which is a big plus. Rewards system is neat: I've redeemed enough to get three $100 shopping trips on their tab. They do offer frequent coupons, though be warned that many of the coupons will not work on …
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About reviewer (328 reviews)

Age36-43

SkinCombination, Fair, Not Sure

HairBrunette, Wavy, Coarse

EyesBrown


4.0
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Jan/05/2013

I love ulta ! They have a wide variety of products and brands . My ulta has everything seperated into sections making it easy to find what your looking for. The SA are very nice and helpful! They ask if you need help but they also give you space. They always accept my coupons, answer any questions i have , and inform me of any deals. Ultas a great store. I guess it just depends on the people who …Read more

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About reviewer (33 reviews)

AgeUnder 18

SkinNormal, Fair-Medium, Not Sure

HairBrown, Curly, Coarse

EyesBrown


1.0
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Dec/26/2012

ULTA is brand new in our city and the SAs are awful! I returned a product after 60 days and was purchasing new products and one SA said they cannot take it back after 60 days. I said I was applying it to newly purchased products and she said they could not do it. I returned to my car and read the back of the sales slip and it said after 60 days you could only get store credit, so I had to go …Read more

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About reviewer (5 reviews)

Age56 & Over

SkinDry, Fair-Medium, Not Sure

HairBrown, Other, Other

EyesHazel


2.0
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Dec/26/2012

I like Ulta...I do. And I still go there, and will continue to go there mainly because of the wide selection of brands they carry and their cheap Stila travel palettes with the adorable designs on them. They carry Esscence, whose lipglosses I'm obsessed with, and NYX, whose Soft Matte Lip Creams and other lip products I adore. They also have a wide range of other brands that I like all in …Read more

2 of 2 people found this helpful. Did you?

About reviewer (200 reviews)

AgeUnder 18

SkinAcne-prone, Fair, Cool

HairBrunette, Wavy, Medium

EyesBrown