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3.0

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203 reviews
70%
would repurchase
3.2/5
package quality

price range

Reviews


4.0
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May/08/2012

wow, lol, so many negative comment about Ulta. Well mine is acutally postive. I live in the midwest, Illinois to be exact in a middle class burb about 40 minutes outside the city of Chicago, a very populated area, and I have to say the staff at my Ulta are so nice. They always greet me the store is alway is clean and it's actually the opposte of a lot of loactions they are always expanding …Read more

1 of 1 people found this helpful. Did you?

About reviewer (223 reviews)

Age30-35

SkinCombination, Olive, Warm

HairBrown, Straight, Other

EyesBrown



1.0
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May/07/2012

WOW...Not surprised at all at the wrath. The Lake Grove store has to be the absolute worst on Long Island. Managers are rude, ignorant, and basically lack interpersonal skills. I now know why everyone prefers Sephora. The sales associates and managers at Lake Grove make up the rules as they go. Store policies seem to change on a whim, though they are clearly explicated on plaques on their …Read more

2 of 2 people found this helpful. Did you?

About reviewer (1 reviews)

Age36-43

SkinNormal, Olive, Warm

HairBrunette, Wavy, Medium

EyesBrown


5.0
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May/06/2012

I worked at ULTA and here are the reasons for the issues. The reason why they ask for info on cash returns is for loss prevention. Regular $3.50 and ad coupons will be restricted from prestige items the same way most stores do so. Macy's, Dillards, Sephora, etc.For being a rewards member you receive 6 20% off post card coupons with no exclusions. Return policy is great because you can …Read more

4 of 9 people found this helpful. Did you?

About reviewer (5 reviews)

Age19-24

SkinAcne-prone, Medium, Not Sure

HairBrunette, Straight, Medium

EyesBrown


2.0
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fromRC1234

Apr/04/2012

The biggest problem I have with Ulta are the sanitary conditions. It seems like almost every product that does not have a seal on it has been opened and tested. I will not buy any products from Ulta that do not have a seal. I find this especially true with the NYX products. Many of these products do not contain seals and have been sampled. What I usually do is go to the store to see the products …Read more

7 of 7 people found this helpful. Did you?

About reviewer (1 reviews)

Age30-35

SkinCombination

HairBrunette

EyesBrown


3.0
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Mar/30/2012

I like the Ulta that I go to. It's about an hour and a half drive from where I live. They have some products that Sephora doesn't have, but I would choose Sephora over Ulta any day IMO. I like that Ulta has drugstore brands also so you can shop for those items while looking at some HE. Also like when they have sales going on especially online. I would shop here again but only for items …Read more

2 of 2 people found this helpful. Did you?

About reviewer (164 reviews)

Age19-24

SkinSensitive, Fair-Medium, Neutral

HairBrunette, Wavy, Fine

EyesHazel


1.0
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Feb/16/2012

This review is for Ulta.com. so my ratings for product doesn't apply except the overall rating. I have never been to an Ulta store; there aren't any in my state, and up until a few weeks ago I hadn't ever heard of them. The three times I have wanted to shop specials, the products were out of stock. This last time I wanted to get some of the NYX shadows on sale and they are all …Read more

7 of 9 people found this helpful. Did you?

About reviewer (1 reviews)

Age56 & Over

SkinSensitive, Fair

HairRed

EyesBrown


1.0
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Jan/24/2012

I've had problems with Ulta for YEARS, and have watched them go downhill. I agree not everyone has a Sephora, and I think that Ulta could fill a niche between high end and drugstore items, however they are dropping the ball bigtime. The stores look dirty, the shelves (except for their store brand) are almost empty, and what used to be a great place to shop perfumes has turned into a …Read more

14 of 15 people found this helpful. Did you?

About reviewer (507 reviews)

Age44-55

SkinDry, Fair

HairBrown

EyesGreen


3.0
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Jan/15/2012

Overrated and Overpriced. This store is nothing but the cosmetics section of Walgreens and CVS plus Sephora all rolled into one. I find the makeup to be priced lower at Walmart and Target. What really annoys me is that I usually go to their Essence section which is the lowest priced cosmetic items (besides Wet & Wild), but as usual it is HARDLY EVER fully stocked (this can go on for weeks) …Read more

8 of 9 people found this helpful. Did you?

About reviewer (175 reviews)

Age30-35

SkinOily, Dark

HairBlack

EyesBlack


3.0
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Dec/01/2011

Gosh, what happened to my Ulta? I have always had a great experience with the SA's although I agree that sometimes there is too much interuption which causes me to completely lose my train of thought and inevitably I forget something. Their loss. But, overall, I have had positive experiences. I have also had great success with their blushes and eyeshadows.

Now, for my …
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11 of 12 people found this helpful. Did you?

About reviewer (242 reviews)

Age36-43

SkinSensitive, Fair

HairBrown

EyesBlue


3.0
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fromIphy

Sep/27/2011

I find Ulta really exciting because I am generally too poor for Sephora's brands and there aren't many other beauty stores around. I love the atmosphere of a beauty store...sometimes it's nice to shop for less costly makeup without a screaming brat knocking mascara off the shelf because some mom in the bread aisle lost track of her. I have not tried their salon or other services …Read more

6 of 6 people found this helpful. Did you?

About reviewer (130 reviews)

Age25-29

SkinDry, Fair, Cool

HairBrown, Curly, Fine

EyesGreen