Clairol • Premium Creme Soy Complex • Hair Color

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Leucothea on 9/29/2012 9:18:00 AM more reviews by Leucothea

Age: 19-24   Skin: Dry, Fair   Hair: Blond, Fine   Eyes: Blue    

I can't believe this product has so many poor reviews! A little hair history: My hair is naturally a medium brown, I went to a salon to have it lifted to a very light (platinum) blonde and when the roots started coming in I started looking for an alternative to the salon (I really hate salons for many reasons). I didn't want to go anywhere near bleach so I went to Sally's and a very nice employee directed me to this wonderful product. I purchased 9AA Very Light Ultra Cool Blonde and mixed it 1:2 with 40 Volume developer (1 = Clairol colorant 2 = Developer) and it zapped my medium brown roots up to a super light blonde! (I only dyed my roots) I am thrilled that I didn't have to use bleach. My hair feels soft and looks shiny. No salon, no breakage, no frizz, just beautiful blonde! It did make my scalp the tiniest bit itchy but NOTHING like the burning at the salon. It also has almost no scent to it, which is lovely. I really could not be happier. Oh and the price! Because I had a coupon it was about $3. You can't beat that! I would purchase this again even if it was ten times that price, because this product is so gentle on my hair!

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PaulaBenoit on 8/9/2012 11:21:00 AM more reviews by PaulaBenoit

Age: 30-35   Skin: Combination, Olive, Cool   Hair: Brunette, Straight, Medium   Eyes: Brown    

I purchased this from Sally's in 5NN as I wanted to fix the hot roots I had developed when I last touched up my hair as well as cover my highlights as I was sick of them. The associate at Sally's steered me towards this brand because they were reorganizing the Wella section in their store and could not find the dye I wanted. Big mistake using this. It burned my scalp and hardly covered the hot roots. Then after a few washes whatever color took started to fade. I went back to Sally's and bought Wella's Color Charm Permanent Gel Color in 5N/511 and voila my hair is a beautiful and shiny medium-dark brown color.

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cherallynne on 5/12/2012 4:04:00 PM more reviews by cherallynne

Age: 44-55   Skin: Sensitive, Fair-Medium   Hair: Blond   Eyes: Green    

This product basically stunk. My scalp is dried out and my hair is thinning badly. I wish the manufacturer would bring back the old formula.

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blondeluv on 2/1/2012 10:26:00 PM more reviews by blondeluv

Age: 30-35   Skin: Combination, Medium   Hair: Blond   Eyes: Green    

This review is on the Clairol Professional Soy4Plex liquicolor permananent 12AA-B in the new package it says HL-B High Lift Ultra Cool Blonde-Blue Base. They also have another High Lift that is Blue-Violet base. I purchased HL-B knowing the Blue would lighten my hair the most (for years the result of my hair coloring has resulted in a slight golden Gwen Stefani/Marilyn Monroe). I've also been using Ion's Sensitive Scalp Developer 40 Volume for coloring from Sally's Supply.

My natural color was a Medium-Light Auburn Brown, in my teens, have been coloring it with over the counter hair colors until the past few years. I want to stress Auburn and it's also resistant to color or has become this way as I have gotten reached my 30's-at least that's what they tell me at Sally's. Also, I DID have extensions but took them out a year ago prior to this 'incident', I also have used Prismlights (blue-or the violet based) powder bleach with 30 or 40 Volume of Ion Developer for resistant or brown hair and the Blue will turn my roots VERY light sometimes and while the Violet has been orange to very brassy Yellow, even with a red/yellow gold corrector.

So, I tried the Soy4Plex years ago with extensions in and noticed some breakage at the ends of my real hair-about an inch-which I contributed to perhaps leaving it on too long-45 minutes. I then switched back to Prismlights Bleach-Blue Base, as the Blue has never left an orange or yellow color ring after, but rather a natural light blonde.
This time, I decided to give the Soy4Plex liquicolor in 12AA-High Lift Blue another try, as I didn't want such a lightening effect and I 'thought' the color would be less damaging to my hair!
Boy was I WRONG. I used a 40 volume, 2-1, left in on 45 minutes, used a deep conditioner when I was done, as I always do and left that on for 15 minutes. Same routine as always. I only touch up the regrowth! Even though the regrowth was about 1-1/2 an inch, it STILL left a light orange ring-least of my problems, my hair which I had let grow out from removing the extensions, had broken off so much I was left with 1 inch to 1 1/2 TOTAL inches of hair, with the most damage on the top of my hair/around forehead, almost making me appear as though I have a buzz cut. Talk about devastation and depression! Oh, and in case you're wondering, while I do not and have not practiced as a Cosmetologist in years and years, I do keep my license current as to purchase these and other beauty products at a discount rather than pay 200 plus dollars at a salon. When I have had extensions, salons are so hesitant to color my hair, and if using the Blue base of any of the products it can stain the extension glue blue or Violet, depending. I've also had my roots show a hint of blue/violet, which I've had to go over with a gold rinse, which defeats the purpose. I do use quality products on my hair, but when coloring it has become resistant as I mentioned since I turned 30ish and no I'm not on medications, which is what was asked of me at Sally's when I went back to discuss the bad effects of the product. In fact they said the soy4plex was one of the BEST products next to their permanent creme color, which I once used on my hair as well for low lights and it turned it a funky color and damaged it. Guess the 3rd time was the charm on learning! Sally's also said that 40 volume/20 volume developer can be used at the same time when using bleach, uh....whatever, you really have to keep checking and when using 40 I suggest lowering the developing time from 50-60 minutes to 30-40 if using 40 volume, in my opinion. I was also told that neither product would or could have damaged my hair! Hmmm, didn't realize Sally's was an expert on this. I will either continue with the Prismlights or start purchasing my products from State Beauty.

My apologies for writing such a LONG review, but I would hate for anyone else with resistant hair or brown hair to use this product. Kudos to those of you who are happy with the results. However, I wonder if there may be a Soy REACTION in this product to those who have sensitivities to Soy or it conflicts with their other hair products, as I had NO problems with this same product before they added the Soy in it! Something to consider! I realize everyone's experience and hair quality is different, but in terms of damage. HA! I would have rather been left with orange hair then a buzz cut like Guy Fieri or Max Headroom!

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dream_me on 1/2/2012 10:05:00 PM more reviews by dream_me

Age: 44-55   Skin: Combination   Hair: Blond   Eyes: Blue    

I must say I am highly disappointed in the new Soy Complex. The Color does not last and it burns my scalp every time I use it now. It smells really strong and it is runny. I have used this product for many years I have to switch to another brand. Why did they change something that was already perfect? I will never understand.
PLEASE READ!
I used nothing else: YIKES! From Using the Soyplex????
....As of Jan. 22 2012 I am losing lots of hair and going bald in spots. TERRIBLE!

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*TOP REVIEWER* Miaoudeminou on 12/12/2011 1:47:00 PM more reviews by Miaoudeminou

Age: 25-29   Skin: Acne-prone, Fair-Medium, Cool   Hair: Black, Wavy, Medium   Eyes: Hazel    

I've already dyed my hair. Once was with Natural Instinct Vibrant (a little damage). That was a dark black-brown and I decided I wanted black so I tried Revlon Colorsilk (fried my hair). I was devastated. So I went back to the original Natural Instincts and it left my hair the way it was (no more damage than what I had from what I could tell). A month passes and my roots are starting to show. So what do I do? I'm in another state, visiting family, and I decide to stop at Walmart. They didn't have Natural Instincts. Well there was a Sally Beauty Supply across the street. I thought to myself "hm I've had good luck there before. Maybe an associate can help me find a good deep black that won't destroy my hair". I stop in, ask the associate, and she points me towards this. I'm handed the N1 (black) and a volume 10 developer. She said since it has soy in it that the product won't be as damaging. Boy was she wrong! I used this yesterday and it fried my hair like Revlon Colorsilk did! I am never going to touch this stuff again and I'm going back to Natural Instincts. All I want is a dye that'll last (not fade) and not fry my hair. Natural Instincts is the closest thing I can find (it tends to fade though).

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*TOP REVIEWER* coolbabe377 on 8/23/2011 7:41:00 PM more reviews by coolbabe377

Age: 56 & Over   Skin: Normal, Fair   Hair: Blond   Eyes: Green    

The first couple of times I used this on my hair...well...it wasn't all that great, and I found that my roots faded pretty quickly in spite of using my gray magic drops. Also...my hair was getting redder and redder. I was a coppery blonde and was using the 7NN and 8NN half and half combination.

The last time I did it, I thought..."Hey...cut out the gray magic and just see what happens." This took some guts as I was using the drops as kind of a crutch and didn't want to do my whole head again. I used the developer by Clairol created for this hair color and used a 2 to 1 ratio of 7NN and 8NN, and voila...just a really nice neutral blonde, and it has been 2 weeks and very little fading. This product never made me itch, but then very few things do.

I'm finding that using the developer made for the product and dropping those gray magic drops (they're really awful for you anyway) helped me to get the color I wanted (neutral medium/dark blonde). The coppery blonde was very pretty, but not what I was going for. Also, I went a little darker, and then framed my face with some highlights the next day. Really pretty. I also left it on for over 50 mins. When they messed me up in salons...they would always leave it on for 20-30 mins, and couldn't understand why the color faded to canary blonde roots in a couple of days. Also...in the good old days (the 80's and 90's), they used to just dye my roots brown, and they would lighten in no time. So...no more gray magic drops, use dedicated developer, go slightly darker, and leave it on long enough. Also...I only touched up the roots (well a little past them), and then with my remaining WEN (I still have a bunch left)...I added it to the rest of my mixture about 45 mins in. I still have my quarrels with WEN, but it's great for coloring your hair (during and right after...locks the color in like nothing else, and you can mix what's left of the color with it, and I have NO color stripes. You can also get that dye out of there with the WEN.

And my hair is in beautiful condition. Enough said.

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*TOP REVIEWER* luluhalabaloo on 8/22/2011 2:37:00 AM more reviews by luluhalabaloo

Age: 44-55   Skin: Sensitive, Fair, Neutral   Hair: Blond, Wavy, Fine   Eyes: Hazel    

I have been using Feria among other box colours for a long while now. Feria discontinued by reddish blonde, and I have been trying in vain to find a replacement. I tried this in 8RN and so far, I am happy. One tube covered everything with 30 volume developer, although really I could've used two. My hair is very soft and looks really healthy, and the colour is true and even. The greys are also covered and my hair was pretty dirty and greasy before coloring. My hair has never felt so good after a color. I will use it again, and I love the brush bowl thing. BTW, smell was acceptable. It is a color after all.

SO, edit, the red washed out. Completely. It wasn't very nice in the first place, but now my great blonde I did have before is a brassy mess. My hair feels dry after cutting off 6 inches BUT it may be because I coloured all my hair for a change of colour. This is, it all washed out, just left a tad of orange/brass that will take me forever to get out, AND dry hair. I don't like Clairol. I never take to Clairol. And i had an itchy scalp afterwards for a week or so.

Back to Feria.

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PARFUMESNIPER on 7/22/2011 7:34:00 PM more reviews by PARFUMESNIPER

Age: 44-55   Skin: Combination, Fair-Medium   Hair: Blond   Eyes: Hazel    

ITCH, SCRATCH AND ITCH SOME MORE!
ANOTHER FRIEND OF MINE (WE ARE BOTH LICENSED) HAS THE SAME ISSUE.
WE ARE BOTH LOOKING AT OTHER AVENUES TO TRAVEL REGARDING OUR COLOR.
I AM RETURNING MY UN~USED BOXES TO SALLY'S IN HIGH HOPES OF FINDING A COLOR THAT WILL BE AS NICE AS THE 7RN & 8 RN "MIX" THAT I HAVE BEEN USING, BUT WON'T LEAVE ME SCRATCHING LIKE A DOG WITH FLEAS!

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anthony1891 on 4/22/2011 6:41:00 PM more reviews by anthony1891

Age: 19-24   Skin: Combination, Fair-Medium   Hair: Brunette   Eyes: Blue    

So when I was in beauty school I used this. I do like the NGs their gold neutral shades but other than that I dont really like this line I mean it gets the job done and it isnt expensive but its super smelly and harsh and the tube kinda sucks because its sleek so my tube key doesnt like it. But it works. there are alot of shades and for someone just trying out professional color it works well.

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kmbeck on 4/16/2011 10:53:00 PM more reviews by kmbeck

Age: 25-29   Skin: Combination, Fair-Medium   Hair: Blond   Eyes: Blue    

I have never written a review on anything before, and I have also never colored my hair at home before, so this was a first time for both! I am a natural level 7, and get my hair highlighted every 8 weeks, with "base break" done every 4 weeks. I was just so sick of spending so much money at the salon, and I have been doing it for years, so I decided to try a at home color. I choose this color because I loved Clairol's website, it is very informative and basically makes doing your hair at home pretty fool-proof. Anyway I used the 9AA Ultra light Ash Blonde w/ 30V and Adrell Red/Yellow blocker (it makes the color almost a purplish-pink, so don't be alarmed). Since my hair was already highlighted to a 10 I did just my roots and the back of my hair where I didn't have as heavy of highlights. I first checked the color at 30 mins,and it was still an orangy color at my roots, so I waited another 15 and it was getting yellow, so I waiting about 5 more minutes and rinsed it out......the color is perfect! I love it, I tend to always pull gold and before my hair was dry my roots did look a little gold, but when I dryed it, they looked great. Everything blends perfectly and now I can go to just touching up my roots at home and doing a few at home highlights to break up the color when needed. Great product!
*I do think that next time since I will only be doing my roots, I will use the 9AA in the liquid color because this was a little thick and I just think it would be easier to use the bottle rather then the bowl and brush. I will update in a few weeks after my touch up:)

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jcjetson on 2/8/2011 9:52:00 AM more reviews by jcjetson

Age: 56 & Over   Skin: Normal, Fair-Medium   Hair: Blond   Eyes: Hazel    

i am a professional beautician for the last 45 years and up until now i've always used clairol. their new formula is terrible, in coverage and color. I am likely to switch to loreal or wella, if they don't improve. It really is bad and other beauticians i know, have agreed. we hate the new clairol!

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SMRFNAU on 10/3/2010 12:09:00 PM more reviews by SMRFNAU

Age: 44-55   Skin: Oily, Medium, Warm   Hair: Brunette, Fine   Eyes: Brown    

This product was recommended to me by a wonderful sales woman at the Sally's that just opened nearby. She told me the hair coloring kits sold at the drugstore are too strong and harsh for my fine hair. I was game and purchased upon her recommendation the Neutral Medium Brown & Medium Gold (for a dash of warmth). I tried it today and am very pleased with the results. My hair has a rich medium brown coloring and appears to be in very good condition. I did spray my hair with a porosity control spray beforehand to insure an even coloring. The only negative I have is the lack of thorough directions for novices. I realize it is a "professional use" only product and Clairol assumes you know what you are doing. The mixture is extremely thick as others have noted. The fragrance is most pleasant. My scalp felt no burning sensation as it has in the past from drugstore kits. It will be interesting to see how my hair fares a few weeks from now after several shampoos. Our water comes from a well and is very hard on fine hair. All in all - if you have fine/fragile hair -- this appears to be an excellent product. I will buy it again and again.

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Kikuchijones on 6/19/2010 11:41:00 PM more reviews by Kikuchijones

Age: 44-55   Skin: Normal, Fair   Hair: Brunette   Eyes: Brown    

My second go round with this particular colorline in the Clairol brand and both were unsuccessful and a waste of time.

The first time I purchased the Medium Neutral Brown with the Clairol developer. The color came out really dark, but luckily I found that the color did fade pretty quickly.

Recently I decided to give it another try as I've been using the Ion Demi (which does an excellent job of covering greys, but tends to be a bit opaque) but am looking for a color with a bit more dimension.

I decided to purchase a fresh bottle of the Ion developer as I prefer that over any other developer. I mixed a neutral brown with an ash brown to balance out any unwanted reddish tones. The color looked fine and the greys (I'm about 25% grey/white) looked to be covered. Fast forward to two days later. I decided to just rinse my hair really well (no shampooing) and I couldn't believe when I saw color running down the drain.

I blowdried my hair to see the color was pretty much gone and the white hairs around the temple/ears are visible. Applying this color was a waste of time and money. My grey hairs are not color resistant and I know the developer was fresh, so there really is no reason, other than this color line is just not going to work for me. Several reviews on the Sally's site also list complaint of poor or no grey coverage, plus fast fading.

Since I have to do another root touchup in a week because of this, I'm going to try the Miss Clairol (liquid) color. The reviews on the Sally's site are much more promising....if this doesn't work out, I'll be going back to Ion Demi for my root touch ups....just wish the Ion demi had a few more color options and didn't run so dark.

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blondie68725 on 6/2/2010 7:24:00 AM more reviews by blondie68725

Age: 19-24   Skin: Normal   Hair: Blond   Eyes: Blue    

i've used this in 5gn and 8gn. i didnt care much for the brown dye because it fades quickly (but most of them do on my hair, i'm ultra light blonde naturally). 8gn, on the other hand, is my go-to dye. matches my natural color perfectly, adds natural tones and highlights which i looove because i hate doing all three steps to get a dimensional look, doesn't fade too fast, grows out nicely. LOVE IT.

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rrainwater on 9/30/2009 4:07:00 PM more reviews by rrainwater

Age: 30-35   Skin: Combination, Fair   Hair: Brunette   Eyes: Green    

I had been using Second Nature, 6N, for about a year and it gave me the desired neutral brown that I wanted on my naturally light brown/dirty blond, previously highlighted hair. I went to Sally's to restock and saw this product, decided to try it thinking that it would last longer. I bought 6NN, applied it to roots first for about 15 min and then to the rest of my hair for another 15 (this is the same process I used with Second Nature). This left my hair dark brown, nearly black in places, even near my scalp (not just on previously lightened areas) and it has not lightened after several washes with clarifying shampoo. So I will be going to Sally's to get a lightener. I will say that this left my hair shinier than any haircolor I've ever used! It is rich color and no gold/orange to speak of. I would buy it again for that reason, but I will make sure to buy a lighter shade and test it first! I thought I would be safe buying the same shade as Second Nature.

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keetagirl on 9/18/2009 9:50:00 AM more reviews by keetagirl

Age: 44-55   Skin: Dry, Fair-Medium, Warm   Hair: Blond, Wavy, Fine   Eyes: Green    

I'm a natural level 5 brown and I used the level 8n (Light Neutral Blond) with a 40 volume developer. I have no qualms about using such a high level of peroxide because I am growing my hair out and I only blowdry/flatiron once a week at most, the rest of the time I wear my hair up. But I digress.... This product lifted my hair to the level 8 and it did come out pretty shiny. However, my problem with this line is that there are not that many colors to choose from. I suppose you have to be a color expert to mix and match the shades they do offer, and that is more difficult than I am willing to try. Also, for the blond colors at least, this product seems to really fade out after a week or so. I loved the color at first and now it seems to be more of a dishwater blond rather than the lovely golden color it was at first. After reading the reviews on this and other sites, I'm going to try switching to Wella Color Charm.

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nikkimorse on 9/16/2009 9:34:00 AM more reviews by nikkimorse

Age: 30-35   Skin: Acne-prone, Fair   Hair: Blond   Eyes: Blue    

I'm a little hesitant to write a review on a product that I just used days ago..not giving enough time to see the true results, but I love this hair color!! I'm naturally a level 6 dark ash blonde and bought the level 9AA ultra ash blonde with a level 30 developer (the cheapest one by the way) and my hair looks amazing!! I also used the red/gold corrector to add to the color because I tend to pull red. I had used Wella prior to this and was somewhat satisfied, but was looking for something a little better and this is it!! The soy complex did intrigue me because I want my hair to be the healthiest it can while coloring.

I still have to see if this fades quickly...I hope not because I'm in love with this color. I'll update in a few weeks to see if it has staying power!!

Here is a pic from my bathroom. Wish it came out a little better, but you can get an idea somewhat of the color :)

http://img.makeupalley.com/5/8/2/2/1412335.JPEG

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karen137972 on 8/23/2009 12:09:00 PM more reviews by karen137972

Age: 44-55   Skin: Normal, Medium, Cool   Hair: Brunette, Curly, Fine   Eyes: Blue    

this is hands down the best hair color ever! If you go to the Clairol Professional website you can do anything you want in regards to coloring your hair. They have different ideas and photos of them and then they thoroughly explain what products you need to purchase and how to use them to get the results you want. They have troubleshooting if you have messed up the color of your hair or over processed it. I love that you can mix only portions of the tube and save some for touch ups, unlike the drugstore boxes that you have to use the entire box. I realize that they have "root touch up boxes but they cost just as much. Another thing you can do is combine colors so you can get literally the exact color you are looking for. Also it honestly does leave your hair in better condition I guess because of the soy complex. I can't say enough good things about this product. The website is key to getting perfect results. Like a Pro, maybe even better :D

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SAW44 on 7/29/2009 9:20:00 AM more reviews by SAW44

Age: 56 & Over   Skin: Normal   Hair: Blond   Eyes: Green    

This review is based on expectations because I have purchased the product but have a few questions for you experts! I am a little nervous because last month I colored my hair with Wella 7NG (the gal at Sally's helped me) and boy did it come out dark and had a very slight greenish cast to it and it grabbed at the ends. I hated it. I then went back to Sally's to see what I could do to lighten it up. The gal that worked there said she would recommend doing nothing in case it turned some weird color, but there was a hairdresser in the same aisle looking at products and she asked if my hair had been highlighted. Bingo! The color came out awful because I should have put a filler on my hair first (I had no idea). Anyway, after reading this board, I went with a reviewers (I believe she called herself orange/yellow) recommendations and bought 6NG and 8NG and will use 3/4 8NG to 1/4 6NG like she did. I also bought the filler. Wella is a 2-1 ratio but I see Clairol says equal parts of developer and color.
Does that sound right? I want to be blond but not so blond I am washed out (also have gray). I want a little depth to it. As you can tell, I am very nervous about the colors I purchased but I was paying alot of $$$ at salons and they never got it right either! I'm sure once I get my formula down I can do this myself every 6 weeks. After I colored my hair with the Wella it hasn't been very shiny at all so I am hoping the Clairol Soy will help that. Any suggestions/pointers will be appreciated.

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