Neutrogena Oil-Free Acne Wash redness soothing cream cleanser


105 reviews

52% would repurchase

Package Quality: 4.0

Price: $$

Package Quality: 4.0

Price: $$


Salicylic Acid (2%) (Acne Treatment) Water, Cetyl Alcohol, PPG 15 Stearyl Ether, Glycolic Acid, Steareth 21, Glycerin, Polysorbate 60, C12 15 Alkyl Lactate, Cetyl Lactate, Chamomilla Recutita Flower Extract (Matricaria), Cocamidopropyl PG Dimonium Chloride Phosphate, Aloe Barbadensis Leaf Extract, Panthenol, Potassium Cetyl Phosphate, Sodium Benzotriazoyl Butylphenol Sulfonate, Xanthan Gum, Benzalkonium Chloride, Propylene Glycol, Disodium EDTA, Sodium Hydroxide, Menthol, Yellow 5, Blue 1, Fragrance

on 9/27/2015 4:45:00 AM

Age: 30-35

Skin: Normal, Fair, Not Sure

Hair: Blond, Other, Other

Eyes: Green

I bought this based on reviews from this website. I like it a lot. I haven't felt the burning or stinging that some reviewers have described. It takes away all of the makeup and grease from the day and leave my face feeling clean without feeling tight or overdry. I'm prone to cystic acne and rosacea, so I'm sensitive skinned. I don't use it as a mask, just a cleanser. I love it so far.

on 3/1/2015 9:42:00 AM

Age: 30-35

Skin: Acne-prone, Olive, Warm

Hair: Brunette, Curly, Coarse

Eyes: Brown

Burns skin because of the menthol in it. This is irritating for the skin.

on 10/31/2014 1:27:00 PM

Age: 18 & Under

Skin: Combination, Fair, Not Sure

Hair: Brunette, Curly, Other

Eyes: Brown

the first two times I used it, my skin felt like it had hot sauce on it. Horrible, but i decided to give it a a few more tries. As bad as it felt, my skin had no bad reaction to it. It actually looked extremely bright and healthy.
I love it!!! I also like the way it smells! I had very minimum acne scars on my cheeks ..this product practically made them disappear! did i get lucky? yesss. This product is now one of my favorites. AFTER the first tries it started to feel minty and like it's really cleaning all the dirt.
- it does dry my face a little..but nothing a good moisturizer wont fix

on 8/2/2014 9:51:00 PM

Age: 36-43

Skin: Combination, Medium, Not Sure

Hair: Black, Other, Other

Eyes: Brown

Like others, this burned the first couple of times that I used it, but now, I don't feel any burning and the redness (mainly around my nose and some on my cheeks) has gone down gradually.

As for the product itself, it's very thick and I found that I only need a small drop. I mix it with some water and massage it all over my face. I don't usually like "cream cleansers", but for the "redness reducing", I'll stick with it for awhile longer.

Overall, it does what it promises, so I'm happy with it.

on 7/21/2014 10:23:00 PM

Age: Unknown

Skin: Combination, Fair, Not Sure

Hair: Black, Other, Other

Eyes: Brown

This is a so so cleanser. I use it in the morning.
I think Cetaphil is still better and I still see some clogged pores using this everyday.

on 7/21/2014 9:59:00 PM

Age: 18 & Under

Skin: Acne-prone, Medium, Not Sure

Hair: Brunette, Other, Other

Eyes: Brown

I just used this product for the first time tonight haha . I have been using the regular redness soothing face wash but I felt like it wasn't helping anymore. My skin has been breaking out and it's very sensitive so I was scared to try it, but I decided to go for it. When I first rubbed it in to my skin it felt great, then around my mouth area it started to burn. I continued to wash my face until I couldn't take it, then washed it off. My face was almost a mixture of burning and cool at the same time, something very weird to me. After I used toner and moisturizer it was fine, I really hope it works and it will stop burning

on 7/20/2014 9:23:00 AM

Age: 18 & Under

Skin: Sensitive, Fair, Neutral

Hair: Brunette, Wavy, Fine

Eyes: Brown

PROS: Contains AHAs and BHAs, feels cooling on the skin, large volume of product, great cream exfoliant
CONS: can irritate very sensitive skin if left on too long

This is a HG product for me. Ever since I got obsessed with skincare in middle school, I've scoured the internet for products that are equally as cheap as they are effective. This product here is honestly golden. However, its status lies not in its intended use.

Essentially, I've got the laziest skin on the planet, so exfoliation is something I cannot afford to skip. My philosophy on skincare is that it should be as simple and gentle as possible because in treating the skin effectively but non-abrasively, it can better balance and repair itself. Obviously, there is a bit of a contradiction here between exfoliation- which we generally think of as those little scratchy beads and harsh scrubs- and my philosophy. Chemical exfoliation is the answer. This process uses weak acids to slowly "eat away" the dead surface of the skin, leaving the face thoroughly refreshed but in a very gentle manner. The best ingredients for this are alpha- and beta-hydroxy acids.

Guess what product contains these? :)

To use, I wet my face with hot water to open my pores, then I work in a small amount of this product and rinse. Next, I apply a thick, even layer over my face (avoiding the eyes and mouth), and allow it to sit for a 5-10 minutes before rinsing it off. It keeps my skin lively and fresh. Apply sunscreen before going outside or do this at night as AHAs and BHAs increase your sensitivity to the sun.

In conclusion, this product is an integral part of my makeup routine. It's the only drugstore product I've found to contain the AHAs and BHAs I need to keep my skin happy. Way to go, Neutrogena.

on 1/29/2014 10:20:00 PM

Age: 25-29

Skin: Acne-prone, Olive, Not Sure

Hair: Black, Other, Other

Eyes: Black

Loved it!! I seen improvements are 1 week.

on 1/14/2014 8:43:00 PM

Age: 30-35

Skin: Other, Other, Not Sure

Hair: Other, Other, Other

Eyes: Other

This is my favorite cleanser. This is a creamy cleanser with a very small amount of menthol which does not bother my skin. The texture is non-foaming and this contains panthenol, glycolic acid, and salicylic acid yet isn't drying for me at all.

This removes my sunscreen easily and lets my skin breathe without leaving a bad residue. My only complaint about this product would be the packaging as I prefer a pump or something more hygienic than a tube which can collect water in the cap if left in the shower.

In warmer weather I follow this with a toner to ensure that I removed all of the residue but in winter and dry months this is perfect.

2 out of 2 people found this review helpful.

on 12/2/2013 2:40:00 PM

Age: 30-35

Skin: Combination, Olive, Warm

Hair: Brunette, Straight, Medium

Eyes: Brown

This burned my skin like no tomorrow. For a "redness reducing" product this is really the farthest thing from it. It's more like "redness inducing". Perhaps a typo on Neutrogena's part.

The minute I lathered this up on my face, it began to burn my skin. When I rinsed it off my skin was still burning and super red. When I bought it, I was in a rush, and missed the menthol listed almost near the end, which has always really made my skin react badly. Likely a tiny amount, yet so effective at irritating my skin. It's my fault for missing it but I do wish they would exclude highly irritating ingredients for something aimed at soothing skin. I found this left my skin very tight feeling, "pulled" like when you tie your hair up in a super tight ponytail, and overly dry when used day and night, or even once daily. The scent, as others have mentioned, is very strong and does linger on skin, hands, and whichever sink you used this in. I also noticed because of how thick it was, it seemed to leave a slight film on my skin even when used with a wash cloth, but really the burning sensation was the most off-putting thing and I can deal with a slight film if there were no other strong negatives.

I really think this could have been an awesome product with the glycolic acid and salicylic acid - but they had to ruin it with (for me anyways) menthol which my slightly sensitive skin just can't handle. If they would reformulate it to actually be soothing I'd consider repurchasing. . .but we all know that won't happen. Good product if you aren't sensitive to menthol though.

2 out of 2 people found this review helpful.

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