Wen by Chaz Dean • Fig Cleansing Conditioner • Conditioner

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cristabell on 8/5/2007 3:56:00 PM more reviews by cristabell

Age: 44-55   Skin: Combination   Hair: Blond   Eyes: Blue    

I got Fig through QVC in a package with the other 3 varieties. I've been using them for several weeks. I'm 50 yrs of age and my long hair is sometimes limp, sometimes frizzy. Anyway, Fig seems to be the best of the 4 types for my hair. Doesn't weigh it down, doesn't dry it out. It seems like my hair looks cleaner longer so now I wash it every other day, instead of every day. I think my hair seems to be in better condition overall since using it. Hate the pump, they should just have a normal bottle. And you have to use quite a bit which makes it way overpriced.

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*TOP REVIEWER* miranets on 7/29/2007 10:21:00 PM more reviews by miranets

Age: 19-24   Skin: Combination, Medium, Warm   Hair: Brown, Straight, Medium   Eyes: Brown    

Hair/scalp condition: thinning hair, losing lots of hair in every wash! oily scalp, sensitive to harsh cleansers

This is the only product that has allowed me to be shampoo free without discomfort (itching scalp) for more than several days in a row. This conditioner is much thicker in texture compared to the other three variants. One issues I have with all of them is that by the time you have about 1.5 inches of the product left the pump no longer brings any product up. You either have to shake the bottle upside down or thin it out with a liquid.


I have an oily scalp which means I have to wash everyday, I try to avoid shampoo but oil/clay cleanses are far too messy and time consuming. This has been a holy grail for my scalp! Although it does nothing to reduce oiliness, it does a fine job of emulsifying sebum and making my hair smooth and shiny. Since using I have received several comments about the condition of my hair.


I find that it is best to follow the instructions, give the hair a good rinse/massage in hot water initially to loosen all dirt and oil, then apply adequate quantities into the scalp and massage evenly, you must leave this product in for the duration of the shower otherwise it does not have enough time to emulsify with scalp oils. Ideally you would massage your scalp for several minutes but I don't really have time for that. I sometimes use an apple cider vinegar hair rinse before cleansing to enhance cleansing and softening effects. I can only use co-washing products 3/4 times a week, followed by a thorough shampoo in between.

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tigger- on 7/24/2007 11:30:00 PM more reviews by tigger-

Age: 36-43   Skin: Acne-prone   Hair: Brown   Eyes: Green    

I bought the $25 try me pack of fig, sweet almond mint, and tea tree. Previously I had been COing with Suave something coconut (okay), then White Rain (not bad), then VO5 something raspberry (hated this). Anyway, the WEN was thick and creamy, and the smell reminded of salon products (Aveda maybe? Can't really recall), but with menthol, which fortunately I like. Oh and the fig smells like Robitussin, but I like that, too. I'm kinda strange! I liked it, but couldn't justify the price - until my hubbie tried it on a whim.

Yes, my testosterone filled manly man who thinks no man should ever use hand cream LOVES it! He used to be a member of the Prell "squeaky clean" club until I taught him about conditioner, and now this, which he tried on his own.

Well, now we have the 4 pack 16 oz bottles (same as above, but with Cucember Aloe) and the whole family uses it. He loves the feel of our 3 1/2 yo daughter's hair with the sweet almond mint on top and the fig on the ends. I use sweet almond mint on the 11 month old girl and the fig on the 5 year old boy. Everyone's hair is incredibly soft and shiny. Honest!

There are now no other shampoos, conditioners, leave ins, sprays, or styling products. For us, it really is that good. My wallet really wishes the Suave (or others) would have compared, but I can honestly say for us it just didn't.

2 out of 2 people found this review helpful.     Was this review helpful to you? Yes   No

*TOP REVIEWER* 1badcat on 7/7/2007 1:49:00 PM more reviews by 1badcat

Age: 36-43   Skin: Combination, Fair-Medium   Hair: Brunette   Eyes: Brown    

I like the way this conditioner leaves my hair right out of the shower but that's about it. It doesn't give me any amazing or fantastic results...said one review. I absolutely agree. I've only been using this for a short while and really like the concept but I am just not getting those results I see with the models on QVC. I really enjoy using this product and I love the Fig scent-but my hair is still frizzy. I also noticed that I lose a lot of hair when I comb the product through in the shower. It seems to be a problem with some of the reviews I read too.
I'm going to keep using it despite the price-mainly because it's sulfate free. I'm still hoping for those fantastic results. I'm not sure if maybe the Fig is too heavy for my hair? I might need to use one of the other flavors? I actually e-mailed Chaz and am currently waiting for a response. I let him know that although I really like the product I am just not seeing the results he is claiming. I can't say whether or not I recommend this product. After reading all the reviews all I can say is that the problems we're having seem to be the same complaint. Like with any product it works just fine for some and not that great for others. I will continue to use it-as a matter of fact I just placed myself on Auto Ship delivery on QVC-not because I'm seeing great results but because this really seems to be a lot healthier for my hair.
UPDATE: I cancelled my auto ship and had to immediately stop using this horrible product. I kept noticing that my hair kept getting drier and drier and in desperate need of some serious hydration. By the time I realized it this stuff had totally fried my hair out. I even tried it just as a leave-in and the results were terrible. I am currently trying to restore my hair to some kind of health otherwise I'm going to have to cut it off and start over. This stuff sucks.

2 out of 3 people found this review helpful.     Was this review helpful to you? Yes   No

heather_kipp on 7/3/2007 7:26:00 PM more reviews by heather_kipp

Age: 30-35   Skin: Oily, Fair-Medium, Neutral   Hair: Brunette, Relaxed, Fine   Eyes: Green    

There is something so delicious about the smell of this conditioner and thankfully it works as well as it smells. This is my 3rd bottle of Fig and I don't know why I didn't reorder sooner, but thanks to QVC's special pricing I am back on the bottle. LOL The menthol gives the scalp a nice tingling clean feeling and it's uber conditioning. As the other reviewers said, it's very important to rinse with cold water as this eliminates the heavy, greasy feeling of conditioner not being washed out thoroughly. Paired with the sweet almond styling creme, my hair is silky and shiny and ready for a camera close up.

1 out of 1 people found this review helpful.     Was this review helpful to you? Yes   No

leafsmother on 6/30/2007 11:48:00 PM more reviews by leafsmother

Age: 19-24   Skin: Combination   Hair: Black   Eyes: Brown    

I have a moderately oily scalp and fine dry hair. This was just a bad combination for me. My hairand scalp didn't feel clean, but it didn't feel moisturized either. The scent was nice, but within one day my hair started to look terribly greasy- and normally it's fine 3-4 days without washing!

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lletto on 5/19/2007 12:58:00 AM more reviews by lletto

Age: 25-29   Skin: Acne-prone   Hair: Blond   Eyes: Brown    

This is the best stuff ever! It has completely revolutionized my hair care. I mainly use the Cucumber Aloe cleansing conditioner, and sometimes the Fig. I prefer the scent of the cucumber to the fig, it is fresher and lighter. The effect on my hair is the same with both. These products have made my hair much softer, reduced frizz, and just make my hair look fantastic. The first time I used it, I didn't like it. I now realize that is because I didn't use enough, and then did not completely rinse it from my scalp. Now that I have the hang of it, I can not get enough. The only qualm I have is that I do have to use a lot of it on my super-long hair, so I go through it quickly and it does get expensive, but it is completely worth it.

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KatyKaty on 5/15/2007 8:26:00 PM more reviews by KatyKaty

Age: 44-55   Skin: Very Dry, Fair   Hair: Blond   Eyes: Hazel    

I bought the big 4-bottle assorted set from QVC. I was sold the first time I used it. This was back in February, 3 months ago. I've even gone back and purchased another 4-bottle set. I absolutely loved the way my hair looked and felt. I have blonde hair - and blonde hair is so hard to obtain a great shine, but this product did it! It was soft, shiny and what I thought "looked healthy". I discovered that I have suffered major hair loss!! It wasn't so obvious in the beginning, but now, it comes out in handfulls each time I "shampoo". I go to an Aveda Spa for my hair cut/color and on my last visit, she concurred - major hair loss! Gotta give up the Wen! What's the use of having soft, shiny hair if the end result is no hair at all.

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susan11 on 5/12/2007 2:55:00 PM more reviews by susan11

Age: 36-43   Skin: Other   Hair: Other   Eyes: Other    

First, let me say that I am African American with naturally curly/coily 4a type hair (it coils/curls when wet). The Fig Cleansing Conditioner is awesome as a shampoo, conditioner, and deep conditioner. Extremely hydrating (which my hair loves) and leaves it wonderfully soft. No complaints in those departments, but...I cannot use it as a leave-in or styler, because it leaves my hair poofy with fuzz. It's also difficult to get second day hair as well.

So for styling purposes, I'm using (*gasps*) gel. Yes, gel is supposed to be a no-no due to drying alcohols and protein content, but I've taken to using gels without those ingredients and getting good results. I like to have shiney/sheeny frizz-free definition and second day hair without alot of fuss or stiffness. Gel helps me get the look that I want. I've also tried the Tea Tree Cleanser (didn't like it for my hair, but works great for my body), Sweet Almond Mint Styling Creme was a complete bust. Left me with dry dull looking hair, even with oil added to it. So far, the FIG is the best and I doubt the cheaper Suave conditioners come even close to the moisturizing properties of the Fig. No way.

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therealnunya on 3/3/2007 7:06:00 PM more reviews by therealnunya

Age: 30-35   Skin: Normal   Hair: Blond   Eyes: Blue    

I love this stuff, I can't bear to use lathering shampoos after trying it. However, I have found, like another reviewer below, that washing with conditioner will give pretty much the same result. I found Suave Naturals Toasted Sugar and Vanilla has quite a few of the same ingredients in it. I use it the same way Wen is supposed to be used. Wen is just so expensive to use, I can't justify spending that amount when I can use a one dollar conditioner for the same results. Pretty much the only difference between the Wen and the Suave are the essential oils. The mild surfactants, which are what actually clean the hair, are exactly the same.

If I had a ton of money I'd go for it and buy it by the gallon, ($185 for the gallon) but I don't. So until then, I'll be using the almost as good alternative.

8 out of 8 people found this review helpful.     Was this review helpful to you? Yes   No

christine94 on 2/23/2007 9:26:00 PM more reviews by christine94

Age: 36-43   Skin: Dry, Olive, Cool   Hair: Brown, Medium   Eyes: Brown    

This cleansing conditioner is fantastic. It's really good if you have dry hair. I love this stuff. It lasts a long time.

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*TOP REVIEWER* sandrabati on 2/11/2007 3:48:00 AM more reviews by sandrabati

Age: 30-35   Skin: Combination, Olive   Hair: Red, Curly, Coarse   Eyes: Brown    

I've been to Chaz Dean's salon in Hollywood. He and his staff are super nice, helpful, and professional. However, his cleansing conditioners are super expensive to use (you'll go through alot fast!) and don't thoroughly cleanse my scalp. Over time, my hair and scalp just didn't feel clean. (I think I tried for a month and a half.) It's a nice concept, but just doesn't work for me. Also don't believe the hype that this is all natural or anything like that which is what originally attracted me to it. It's just as chemical-laden as anything else you'd buy at any pharmacy.

2 out of 3 people found this review helpful.     Was this review helpful to you? Yes   No

sph1888 on 1/15/2007 2:14:00 AM more reviews by sph1888

Age: 25-29   Skin: Combination   Hair: Blond   Eyes: Blue    

There are two main problems that I have with this shampoo. One is the smell, which is very sandalwoody, and doesn't leave you feeling clean. In fact, it smells sort of like B.O. Secondly, and more importantly, it's NOT THAT MOISTURIZING. I've had increased breakage since using it, and there are really no other benefits. I think the whole thing is a scam. Avoid it!

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BetterDays on 1/13/2007 8:47:00 PM more reviews by BetterDays

Age: 36-43   Skin: Dry   Hair: Blond   Eyes: Blue    

Wen is, without a doubt, a life-changing product for me. I've had problem hair my whole life and now, using Wen, I'm actually getting compliments on it. Conditioners I used in the past sat on top of my dry, brittle hair. This stuff sinks in, leaving my hair soft, shiny and fabulous.

If you have dry hair, try it!

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NikkiR on 1/8/2007 1:52:00 PM more reviews by NikkiR

Age: 25-29   Skin: Dry, Fair-Medium   Hair: Brown   Eyes: Hazel    

I bought WEN after seeing so many threads and rave reviews for this product on the QVC beauty forums. I was new to the concept of cleansing with a conditioner and this seemed like an intriguing concept. My hair did really improve with WEN. My hair looks dull and feels dry when I shampoo. With WEN, it is so much shinier, softer, and moisturized.

However, since buying WEN, I learned that the concept of cleansing with a conditioner isn't new. People have been doing it for years using cheap drugstore brand conditioners such as Suave. I decided to buy a bottle of Suave to see if I could get the same results as I did with WEN. I did indeed get the exact same results using Suave. So while WEN is a good product, I won't be continuing to use it anymore because I can get the same exact results for a fraction of the price by using Suave.

Another minus to WEN is that the pump stops working when you have only about 1/4 of the product left in the bottle. It becomes difficult to get the product out of the bottle because you can't sit it upside down due to the pump.

As for the Fig scent, it is supposed to be more moisturizing for hair but I didn't notice any difference compared to the Sweet Almond Mint.

10 out of 11 people found this review helpful.     Was this review helpful to you? Yes   No

missilita1 on 12/17/2006 10:44:00 PM more reviews by missilita1

Age: 30-35   Skin: Combination, Medium   Hair: Black   Eyes: Black    

I am a huge fan of Chaz Dean's Almont and Mint cleansing conditioner (haven't tried the fig; didn't like the tea tree).I am onto my second 16oz bottle and will most definitely buy again. I love the fragrance and my hair feels really soft and silky after washing. It's not cheap, but I don't wash my hair everyday and when I do, a little goes a long way. Tip: Also great as a shaving lotion. My skin feels smooth and the mint refreshes!

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*TOP REVIEWER* Khiandra on 11/13/2006 11:50:00 PM more reviews by Khiandra

Age: 19-24   Skin: Combination, Tan, Warm   Hair: Black, Curly, Medium   Eyes: Black    

Fig Cleansing Conditioner. It's alright I guess. I only use it as a leave in though. Tried it a couple of times for cleansing and wasent that excited with the results. =)--------UPDATE: I no longer use this cleanser. It just doesn't work good on my hair. Adds no moisture..doesn't clean well...and builds up on my hair and scalp. I use Curl Fix Cleansing Conditioner by Curljunkie and it has gone above and beyond my expectations!

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bkramer947 on 11/7/2006 11:05:00 PM more reviews by bkramer947

Age: 30-35   Skin: Normal   Hair: Blond   Eyes: Blue    

I was skeptical of this concept, because it is different from the traditional shampoo-then-conditioner routine we all were taught. I read a LOT OF RAVES about WEN on the beauty boards at the QVC website and decided to take the plunge and order the discovery kit which includes three of the four formulations. Well, I am a convert. I am really impressed and will probably not use regular shampoo and conditoner again anytime soon, if ever. WEN really, really made my hair look fabulous, shiny, healthy and bouncy. I have been using soley WEN for over a month now and the results just keep getting better and better. I have NO build up at all. The cleansing properties in the WEN are truly enough to cleanse adequately yet it does so without the stripping. I would recommend you try the discovery kit from QVC and also go to the QVC beauty boards and do a search about WEN. you will see many useful threads which may entice you to try this amazing line of haircare.

3 out of 3 people found this review helpful.     Was this review helpful to you? Yes   No

tecnogrl on 11/4/2006 10:47:00 PM more reviews by tecnogrl

Age: 30-35   Skin: Combination   Hair: Blond   Eyes: Brown    

Incredible results that have completely blown me away. I was skeptical that this would work on my fine, shoulder length, bleached hair that is both oily at the roots with damaged/dry ends. But my hair really looks healthy again and I have now jumped on the WEN bandwagon. Completely worth every penny and won't be without it again.

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djcanopy on 10/29/2006 10:03:00 PM more reviews by djcanopy

Age: 44-55   Skin: Oily   Hair: Other   Eyes: Green    

Love this. I get compliments on my hair EVERY time I use it. The fig is a bit heavy for my hair type (fine) so I will get the almond and suppliment with the fig as a leave-in in conditioner. I was prepared to be disapointed, however, this is great stuff. Would just recommend that one be sure to buy according to your hair type for best results.

1 out of 1 people found this review helpful.     Was this review helpful to you? Yes   No