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51% would repurchase
Package Quality: 3.6
Not tested on animals
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on 12/28/2012 11:08:00 AM
More reviews by emily0212
Skin: Combination, Fair, Not Sure
Hair: Brunette, Straight, Fine
First of all, I don't use the Guthy Renker version - I buy from QVC. There is a formulation difference and I think they "cheapened" up the Guthy Renker formula to make more $$. And I'm not getting my bank account tied up in their autobill crap either. I love QVC and their easy pays and their return policy! Anyway, I love the scent of this! It's fruity but not overly sweet which is wonderful for me. I didn't think I'd like the menthol but it provides a bit of balance to the scent, and I like it!!! It's not as moisturizing as the other formulas (Lavender is my HG) but I like it. I'm wondering if my hair likes the wheat based formulas better than the soy based formulas. Pomegranate and the seasonals is soybased if you were wondering.
2 out of 2 people found this review helpful.
on 11/28/2012 6:17:00 PM
More reviews by vschifano1
Hair: Blond, Wavy, Medium
This company is the biggest scam, and not to mention, the conditioning shampoo is a cheap and damaging product!!! I purchased one order for the sweet almond mint conditioning shampoo, deep conditioner, and conditioning mist. They included a comb, styling cream and Endless Youth vitamins as a "free gift". Little did I know I just locked myself into $280 worth of unauthorized charges to my accts. Not only did they charge my account for multiple 6-month supplies without my request, but they got a hold of my NEW debit card number AND my OTHER debit card number and then charged BOTH accts. BEWARE when you place an order, they will continue to send products and you must cancel ASAP.As for the quality of the conditioning shampoo, it is terrible. I am not just saying this because of my experience with the 8 unauthorized charges. My hair did not improve one bit by using the product, in fact, it became even more dry. I have thick hair with blonde highlights and was looking for some daily deep conditioning to improve the dryness. My hair showed now improvement and just got even worse. The only pro was the "free" comb I received good to use in the shower with conditioner on your hair. It is a waste of money and does hair no good, especially treated hair.
on 11/24/2012 9:40:00 PM
More reviews by carakitty5
Age: 18 & Under
Skin: Acne-prone, Fair, Neutral
I received this as a set for my birthday, and this has absolutely saved my hair! My hair is color treated and has a tendency to have oily roots, but even doing wen a few times a week alternating with shampoo has rescued my hair! I would get this again if it were not so expensive, or I would like to try something more cleansing or more suited to fine/oily roots.
on 7/13/2012 10:15:00 AM
More reviews by pinkydinkydo
Age: 56 & Over
Skin: Very Dry, Other, Not Sure
Hair: Other, Other, Other
My hair was fried from several of my hairdressers "projects" to lighten my medium brown hair. The ends were like a stiff hairbrush. This stuff brought my hair back to life -- literally!!!! One thing - I have noticed that some people don't like it ....I would suggest that this stuff takes a lot of patience to use. I have to rinse my hair first for about 2 minutes, then put the stuff in and massage for about 2 minutes, go about the rest of my shower, then get back to my hair and rinse out for at leat 2 minutes. My hair is perfect and soft and conditioned every time. And get this - I have hair down to the middle of my back and I no longer have to use ANYTHING on it aside from the Wen, to make it look good and feel good. I don't even use my HG Morroccan oil any more! Don't use any mousse or sprays, nuttin;' honey......... And my hair is fabulous!! Thanks, Chaz Dean!!!!
3 out of 3 people found this review helpful.
on 6/25/2012 10:34:00 AM
More reviews by cchottie55
Skin: Dry, Fair-Medium, Warm
The product was okay, though it got to be a little heavy even for my thick hair in the summertime. I still needed to use a shampoo to really get my hair clean, toward the end of my use of this product. My problem lies within the customer service team at Wen. I ordered it directly through them, and it seems they have idiots there. Honestly, I've never felt more scammed by anything in my life. I decided to cancel as it was too expensive for what I was receiving - a heavy conditioner with barely any cleansing qualities. Each package (after the initial $30 introductory price) totaled at $90 - a price they never told me until later on.I canceled and was told that I had a balance of $30 on my account, which was coming out of my check card at the time, so I should be okay. The following month, however, I saw that they deducted an additional $30. After calling customer "care", they tried to tell me that I still owed for a kit I received 3 months prior - but I was told that my account was reconciled. All this woman kept saying was apologizing for my "misinformation", and that they are correct in billing me AGAIN. I told her I haven't received any additional kits so I didn't understand why, if another person at customer "care" said my account was reconciled, I was being charged again. She said she could send me an affidavit saying that I never received a kit, but that's the best she could do.If you want to try this, at LEAST go through QVC. I've never had a problem with QVC - come to think of it, I've never had an issue like this with any mail order company. Just save yourself a headache - don't go through WEN.
6 out of 8 people found this review helpful.
on 6/25/2012 12:26:00 AM
More reviews by brusselsgriffon
Skin: Combination, Other, Not Sure
Hair: Brown, Other, Other
Third try at WEN and had high hopes for the pomegranate; unfortunately this also caused my hair to fall out AND stripped my hair color so quickly! Will definately NOT repurchase. I've tried the lavendar, fig and now the pom and this line simply does not work for me. Despite carefully following directions on how many pumps/ rinsing directions etc, hair is flat and greasy looking. To top it off to find large clumps of hair in shower after using WEN is disturbing to say the least. I am done w/ this line.
2 out of 3 people found this review helpful.
on 5/15/2012 7:06:00 AM
More reviews by MoonSapphire
Skin: Normal, Fair, Not Sure
Hair: Brown, Wavy, Medium
I have tried 3 different Wens. it did make my hair soft and shiny but I could NOT stand the smell, I tried to get use to it but it makes me sick to my stomache, I love pomagrantes but this does not smell like them at all to me, it has too much of a cherry smell, and not a good kind of cherry. bewteen the smell and it did make my hair kind of heavy, I gave the bottle I had away..
on 2/1/2012 2:11:00 AM
More reviews by julesbarb
Skin: Combination, Medium, Not Sure
Hair: Brunette, Other, Medium
I have very long, thick hair. I have the gallon size off QVC, I use one pump, work through entire head, splash some water and work through again, then rinse. Then I use a second pump and work through the hair, comb through and put hair up in a clip for the rest of my shower. Follow with lots of rinsing and lastly a cool rinse. The more you use the better and the longer you leave it in the better. You can use a small amount as leave in conditioner before styling also but I only do that in the summer when I swim or go to the beach and my hair is dry. It leaves my hair feeling very smooth and makes my color/highlights last longer. Wen by Chaz Dean offers the following scents for different types of hair:- Fig: A universal cleanser that is wonderful for medium to coarse, wavy to curly and ethnic hair. Also wonderful for dry, dehydrated hair types.- Lavender: A universal cleanser for all hair types though beneficial for fine to medium, dry, damaged and wavy to curly hair.- Pomegranate: A universal cleanser for all hair types Gluten free formula.- Cucumber Aloe: A universal cleanser perfect for all hair types and is extremely beneficial for oily scalps and dry hair due to its astringent and moisturizing properties. Performs amazingly well on fine to medium textured hair adding volume and body, while eliminating frizz.- Sweet Almond Mint: A universal cleanser that is wonderful for normal to dry hair.- Tea Tree: A universal cleanser ideal for anyone experiencing scalp issues like itchiness or flakiness. Also great for the follicly challenged
on 1/23/2012 3:57:00 AM
More reviews by Sunshineyaaa
Hair: Brown, Straight, Fine
I don't use nearly as many pumps as the bottle calls for. Leaves hair feeling nice... Sometimes leaves the scalp a bit dirty. Wen by Chaz Dean offers the following scents for different types of hair:- Fig: A universal cleanser that is wonderful for medium to coarse, wavy to curly and ethnic hair. Also wonderful for dry, dehydrated hair types.- Lavender: A universal cleanser for all hair types though beneficial for fine to medium, dry, damaged and wavy to curly hair.- Pomegranate: A universal cleanser for all hair types Gluten free formula.- Cucumber Aloe: A universal cleanser perfect for all hair types and is extremely beneficial for oily scalps and dry hair due to its astringent and moisturizing properties. Performs amazingly well on fine to medium textured hair adding volume and body, while eliminating frizz.- Sweet Almond Mint: A universal cleanser that is wonderful for normal to dry hair.- Tea Tree: A universal cleanser ideal for anyone experiencing scalp issues like itchiness or flakiness. Also great for the follicly challenged
on 12/1/2011 12:27:00 AM
More reviews by suzannekittymeow
Skin: Other, Other, Not Sure
This smells like a fruity, juicy Sweet Tart. I don't understand how anyone could dislike this fragrance...Pomegranate and Fig are my favorites (as well as the most moisturizing of all the cleansing conditioners). I've been using Wen for almost two years now and my long, fine hair has never been thicker or healthier!
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