Redken • All Soft Shampoo • Shampoo

rated 3.9(679 reviews)

Average Rating.3.9
Would buy this product again.70%
Package Quality3.9
Price3.5
Ingredients

rated 4 of 5 ninaulrich on 5/3/2013 7:26:00 AM more reviews by ninaulrich

Age: 25-29   Skin: Oily, Fair   Hair: Blond, Straight, Fine   Eyes: Blue    

This range - shampoo, conditioner and heavy cream treatment - is MUCH lighter than I thought, and this is a good thing! I was worried it would be too heavy for my fine long hair and oily prone scalp, but it works great. I just had to try the famous All Soft, even though everyone seems to hate the new IPN formula, and I'm glad I took the chance. Makes my hair really soft and shiny and doesn't leave any residue which is crucial for me. Of course it didn't give any volume, but it didn't weigh my hair down more than any other moisturizing range would do. I bought a travel set of the shampoo and conditioner and will maybe buy the full size bottles if it continues to work well for me.
I've got brittle ends and a fair amount of breakage even though my hair is virgin and naturally soft, so I alternate this with Extreme once a week.

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rated 5 of 5 kehaniprice on 5/3/2013 5:15:00 AM more reviews by kehaniprice

Age: 19-24   Skin: Combination, Olive   Hair: Brunette   Eyes: Brown    

This is the most amazing Shampoo & conditioner. About 2 years ago I decided it was a good idea to dye my dark brown hair blonde (Stupid). It destroyed my hair. My once curly, shiny, knot free hair, was matted and knotted, limp and dead and worst off all it had lost it's curl.
I went to my hairdresser and they used this on my hair and my hair looked better felt softer and less knotty. So i decided to buy it, even though it is very expensive.
3 months later, my hair is back to normal and i would really recommend this shampoo and conditioner it worked a miracle for me.

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rated 1 of 5 slidingdoors on 5/1/2013 10:08:00 PM more reviews by slidingdoors

Age: 36-43   Skin: Combination, Fair, Warm   Hair: Blond, Straight, Fine   Eyes: Blue    

Note: I am giving 1 star to the new formula of All Soft with argan oil in it. I would have given 5 stars to the old formula of All Soft with avocado oil in it.

===
After a nightmare scenario with a Paul Mitchell shampoo that I innocently bought from Drugstore.com and which ruined my hair in one week (see below for that story, if you are interested), I spent several desperate months going to many stylists/salons and beauty supply stores trying to find something to help the little bit of my hair that was left.

My long hair, which was my best feature, had always been very healthy and resilient for the previous 25 years, but suddenly in a week it was broken-off, short, jagged, damaged, fly-away, frizzy, dull, uneven.

I tried nearly everything at the beauty supply store, and what the various stylists/salons recommended to me. I tried shampoos/conditioners, treatment packets, special protein treatments done at the salon, styling products, leave-in conditioners, various oils.

I was getting to the end of my choices, and I tried about 5 of the product lines of Redken, but nothing worked, until the Redken All Soft range.

The All Soft shampoo and conditioner were *magnificent*. The All Soft made my hair shiny, soft, and decent-looking. (To make it merely decent-looking, like anyone else's normal discount-brand-shampooed hair would look, was a miracle.)

Then, last year, Redken REFORMULATED the All Soft line. They took out avocado oil and added argan oil. They changed other ingredients too. The new formula of All Soft was terrible on my hair. It made my hair dry, brittle, frizzy. It made my scalp oily and it made my forehead break out in pimples.

In a mad rush, I spent about 2 days trying to locate bottles of the old product in about a 30-mile radius. I was able to scrounge up a couple of sets of the old shampoo/conditioner. I've been using those precious supplies sparingly for the last year, but I'm now out of it.

Therefore, I have gone around the last 3 weeks and tried all kinds of brands, I've gone to salons, I've gone to drugstores. Nothing is working for my hair. Not even the highly-rated Pureology line, which was really bad for my hair last week.

A lot of formerly-loyal Redken customers were very upset about the change in the All Soft formula. I don't know WHY they changed it. They could have brought out a new product line that contained argan oil, if having a line that featured it was so important to them.

I've tried to find what other people are using as a replacement for the old All Soft, but no one really says what they have moved on to.

If anyone has found something comparable, please send me a message via this website!

===
[In case you are interested in the backstory, this was my nightmare scenario:

A couple of years ago, I ordered a Paul Mitchell shampoo/conditioner set in travel size bottles on sale from Drugstore dot com. I thought I'd give this hair care line a try.

After one week of using the Paul Mitchell products, they made the bottom 12 inches of my very healthy hair break off around the 2 and 3-inch mark (broke off 2-3 inches from my scalp). My hair started breaking off in huge amounts, so I stopped using the Paul Mitchell products, but it was too late. Most of my hair broke off over the next couple of days. It clogged up the large main water drain that is underneath the foundation of our house and we had to spend $300 for a plumber to come and get the gigantic hairball out.

It was pretty traumatic because it made me look awful - I looked 10 years older. Every stranger feels okay about coming out and saying this to me when he or she looks at my photo on my driver's licence or passport -- such as when I'm going through security at the airport, or when I am buying a bottle of wine at the supermarket. A supermarket clerk even said this last week to me, even though my jaggedy damaged hair has now grown down to my chin in the last 2 years and it looks SO much better than it did when it first all broke off.

My hair grows slowly, so it has taken 2 years to get all the broken pieces to chin length.

At the time that I bought these travel size bottles of the Paul Mitchell products, I did NOT know that Drugstore dot com was not an authorized seller of those products. I thought that they were such a big company and so well-known that of course they would stick to the industry rules and I assumed that they would only sell products they were authorized to sell. I later found out that this is not so - they are not authorized to sell Paul Mitchell products - and the fine print on their website states this. Apparently there is a big grey market in salon-level hair products. If you don't buy the products from authorized sellers (like bricks-and-mortar hair salons), the manufacturer won't guarantee the product's quality or purity.

Lord knows what was actually in the bottles I got. I cannot imagine that Paul Mitchell products would be so terrible, because they have a good reputation. I do not really blame the Paul Mitchell company for ruining my hair, but even so, I will never try another one of their products again, just in case the shampoo that made all my hair break off was authentically their product.

My advice is to never buy salon haircare products from an unauthorized retailer! And there are many of them around now - supermarkets, big box stores, most of the major internet retailers -- but in most cases they are not authorized by the manufacturer. You can check on the manufacturer's website to see who the authorized retailers are.]

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rated 5 of 5 Keeperol on 4/26/2013 10:41:00 AM more reviews by Keeperol

Age: 19-24   Skin: Oily, Fair   Hair: Brown   Eyes: Hazel    

I had used the accompanying conditioner several years ago with Aveda Shampure and found it ridiculously drying however I moved to a new city with different water/climate and found I needed something more hydrating so I thought I'd try All Soft again, using both the shampoo and conditioner in the line. It is absolutely fantastic. I've been using it for about three weeks now and my hair has markedly improved. I'm able to let it air dry comfortably without my hair turning into a frizzy mess and I can easily go 2 days between washes. My hair also looks great after using heat styling tools (after using a protecting cream). Very, very impressed. I have mid-length hair that is quite coarse, very thick and tends toward dryness (though my fringe does get oily after a day and a half or so), I've also not had it cut in about three months which is much less noticeable since using All Soft.

I should add, the shampoo was bought at the start of April 2013 in Australia.

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rated 2 of 5 mrsflynn2008 on 4/5/2013 10:27:00 AM more reviews by mrsflynn2008

Age: 25-29   Skin: Combination, Fair-Medium, Warm   Hair: Red, Straight, Medium   Eyes: Green    

I used to love this product and it always made my hair look and feel great. They've since changed the formula and now it's just awful. I will not repurchase in the future.

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rated 5 of 5 raychilll on 3/29/2013 11:33:00 PM more reviews by raychilll

Age: 19-24   Skin: Normal, Fair   Hair: Brunette   Eyes: Hazel    

So what if i'm a hair snob? I can't buy drugstore hair products, and Redken never fails!

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rated 1 of 5 Sophiebean23 on 3/20/2013 9:12:00 PM more reviews by Sophiebean23

Age: 36-43   Skin: Other, Fair   Hair: Brown   Eyes: Other    

I'm So sad because this was my go to shampoo. The new formula has caused my hair to become very dry and brittle. I'm so disappointed. Why change an obviously good thing. It was at the top of the ratings for a good reason. My search is on for new shampoo. :(
UPDATE: JOICO Moisture Recovery Shampoo/ Conditioner replaces All soft formula before they changed it with IPN. It's even better then All Soft. My hair is thick and feel so soft! If you're looking for a new alternative Ulta has the small bottles.

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rated 4 of 5 zahra81 on 3/17/2013 5:11:00 PM more reviews by zahra81

Age: 30-35   Skin: Combination, Medium, Cool   Hair: Black, Wavy, Medium   Eyes: Brown    

After the first wash with this shampoo, my hair looked healthier and fuller; but the second time I used it, my hair looked oily, as if there was residual conditioner left in it. My scalp also felt tingly. I recommend this shampoo for dry hair, not normal to oily hair like mine. However, when I use this shampoo after washing with a normalizing shampoo first, it takes away the frizzies and I get super soft, touchable hair. This shampoo is great, but not on its own!

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rated 5 of 5 sallyfielding on 3/16/2013 8:02:00 PM more reviews by sallyfielding

Age: 19-24   Skin: Dry, Fair-Medium   Hair: Brown   Eyes: Other    

For about 3 months now I've been trying to restore my hair to its natural condition after years of everyday straightening & colouring. I've used a number of different shampoo/conditioner combinations and nothing has ever worked as well as this - I love it! After one use I honestly felt like it had restored my hair at least 50%. It was so soft and all the dry ends had settled, resulting in them looking and feeling healthy. I've only been using it a short time so I'm hoping I keep getting results from it! I'd seriously recommend it though!

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rated 3 of 5 vickster524 on 3/8/2013 9:14:00 AM more reviews by vickster524

Age: 30-35   Skin: Combination, Fair-Medium   Hair: Brunette   Eyes: Green    

I thought this shampoo was just OK, I didn't think it was terrible and I didn't think it was great either, I tried this out on the suggestion from my stylist, I used the Shampoo, Conditioner and Oil. This shampoo lathers pretty well for a sulfate free so that was good, My hair looked decent it did help a little with my frizz and dryness but not enough for me to spend the money on it everytime I run out, I use the Suave Morrocan Infusion which is way cheaper and works way better in my opinion. Won't repurchase.

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rated 5 of 5 LauraJM on 2/27/2013 12:09:00 PM more reviews by LauraJM

Age: 30-35   Skin: Combination, Fair-Medium, Neutral   Hair: Brunette, Kinky, Medium   Eyes: Hazel    

I get all Redken products free to try because my mum is a hairdresser, This is the only brand i can say that all of the products are amazing. Dosent matter which one you use they are all the same amazing! I could live only with using Redken products.
ALL SOFT is particularly a favourite especially for dry hair and winters environmental damage.

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rated 2 of 5 FrancescaMakeup on 2/20/2013 5:17:00 PM more reviews by FrancescaMakeup

Age: 25-29   Skin: Combination, Fair-Medium   Hair: Brown, Wavy, Coarse   Eyes: Brown    

Spent a lot on a super-large bottle of the Redken Shampoo & Conditioner. I usually use random popular brand shampoos and change often. This was my first time buying one shampoo-conditioner combo and sticking with it for such a long time.

Overall, after using for about 6 months saw no difference compared to the brands I was using before (which were a lot cheaper). Wish I had bought the smaller bottles to test it before spending so much money.

From what I've read a lot of the positive reviews here are for the old formula which has since changed.

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rated 2 of 5 ImSoBrunette on 2/18/2013 9:32:00 PM more reviews by ImSoBrunette

Age: 19-24   Skin: Combination, Fair, Cool   Hair: Brunette, Wavy, Medium   Eyes: Blue    

I think a more appropriate name for this product would be "Alright" Shampoo. I tried it and it was merely that, alright. I washed it and it left my hair feeling squeaky clean (and not in a good way). I have long hair which, when I used this shampoo, didn't need anything special but when I used it it felt clean and almost like my hair was stretching because of how tight and dry this made my hair feel (right along with the matching conditioner). There was no soft feeling left with it. The only good thing I can really say is that it did not weigh my hair down. I naturally have a very soft beach wave to my hair so the beach wave came through. I personally wouldn't bother wasting your money and would look elsewhere.

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rated 3 of 5 jennyjams on 2/15/2013 12:18:00 PM more reviews by jennyjams

Age: 25-29   Skin: Dry, Fair-Medium, Neutral   Hair: Blond, Straight, Fine   Eyes: Brown    

I love the smell of this product and the way it made my hair smell. It does what it is suppose to do and made my hair super soft. I think it made my hair a little too soft though. I have fine hair and after I used this my hair felt light and fluffy..to the point it looked almost weighed down..it was weird. My hair had no body and wouldn't hold a curl. I gave this to my sister who loves this shampoo.
Check out my new blog about my hair growth journey
www.waistfulwishes.com

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rated 3 of 5 Aleppanen on 2/5/2013 4:17:00 AM more reviews by Aleppanen

Age: 30-35   Skin: Combination, Fair, Cool   Hair: Blond, Wavy, Fine   Eyes: Green    

I really wanted to like this! It does leave my fine hair soft and fuller but unfortunately it also irritates my scalp! :(

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rated 1 of 5 keoneill on 1/29/2013 12:35:00 PM more reviews by keoneill

Age: 19-24   Skin: Combination, Fair, Cool   Hair: Brunette, Straight, Fine   Eyes: Green    

Horrible. I have straight thin but dense hair. I bought this before I realized that it had been reformulated with the IPN. The shampoo is very heavy and doesn't do the best cleaning job. Even with clarifying once every two weeks, the shampoo made my hair oily, frizzy, and pretty unmanageable. It does smell good - a mild honey scent. It's also way too expensive.

I wish I had the opportunity to try the famed All-Soft BEFORE it was reformulated...

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rated 1 of 5 zeusandcoco on 1/26/2013 3:40:00 AM more reviews by zeusandcoco

Age: 25-29   Skin: Acne-prone, Fair, Neutral   Hair: Blond, Wavy, Fine   Eyes: Blue    

Redken's All Soft smells nice, but is definitely not worth the hefty price tag. Aside from the fact that they animal test, the results of this shampoo are no different to any standard supermarket brand. Redken packs their products with SLS and dimethicone (which is known to completely ruin your hair long-term unless you regularly use a clarifying shampoo- I personally recommend Apple Cider Vinegar to clarify as it has no impact on the environment, is super cheap and is easily the most effective and shine-enhancing product I've ever used on my hair).

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rated 2 of 5 *TOP REVIEWER* ceen on 1/7/2013 7:22:00 PM more reviews by ceen

Age: 30-35   Skin: Acne-prone, Fair   Hair: Black   Eyes: Black    

Disappointing.
Like the All Soft Conditioner, this shampoo excessively softens fine-medium hair to the point of uncontrollability.
As with any supposed softening hair product, the optimal result is a softening action which is compatible with preferred styling techniques.
Last word: fine to medium hair should avoid.

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rated 1 of 5 perfumefiend on 12/25/2012 10:09:00 PM more reviews by perfumefiend

Age: 25-29   Skin: Sensitive, Olive   Hair: Brunette   Eyes: Green    

Got the matching shampoo and conditioner some time ago. This shampoo was no good, honestly. I have never been a fan of shampoos or conditioners that contain Salicylic Acid to smooth the hair and this one does contain it as a main ingredient. It is used usually on the skin for acne and exfoliating and it really dries out my hair and makes it wimpy and almost brittle feeling after one weeks use. This shampoo made my hair color look dull as ever too. Would not repeat at all. I still have more than half the bottle sitting under the sink... A friend of mine used it and also was not a fan.

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rated 4 of 5 rc630 on 12/25/2012 1:54:00 PM more reviews by rc630

Age: 19-24   Skin: Combination, Fair, Warm   Hair: Blond, Wavy, Fine   Eyes: Green    

I really like this shampoo for the most part. It definitely lives up to it's name, and the shampoo/conditioner set does make my hair feel really soft. MY hair tangles really easily, especially when I'm lathering shampoo, but this creamy formula makes it so this doesn't happen. My only problem with this is that it doesn't make my hair feel as squeaky clean as other shampoos do. I'm a runner, and after a long run, especially if I'm wearing a hat or a headband, my hair feels pretty gross. I sometimes have to shampoo twice with this for it to feel clean, and since I have long hair, I end up going through the shampoo pretty fast (though not the conditioner). Other than that, I would recommend this shampoo for everyday use (or however often you normally wash your hair).

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