Clinique • Exceptionally Soothing Cream for Upset Skin • Moisturizers

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Thefluffer on 11/11/2007 5:44:00 PM more reviews by Thefluffer

Age: 19-24   Skin: Very Oily, Olive   Hair: Brunette   Eyes: Blue    

I bought this cream for my dry areas during winter, it's incredibly rich, but it gave me only a very temporary effect. As soon as cream is absorbed, the dry patch re-appears. Also, it made my skin v. greasy and if you need to apply make up on top - forget about it! Also, it's not cheap.

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design on 6/23/2007 4:14:00 AM more reviews by design

Age: 19-24   Skin: Combination   Hair: Blond   Eyes: Brown    

i know lots of people are scared of the hydrocortisone, but i have used cortisone products for years and have really had no problems. they have helped soothe my skin when nothing else would. i used to be into the "natural" way and would only used "healthy" products. one day i got fed up and decided to do the unthinkable. but let me tell you, nothing worked as well as the cortisone and there are times when relief is a must! anyway, exceptionally soothing really is soothing. i purchased it a while ago when my skin was acting very strange. it is really soothing. i would use it only when and where needed as this is not meant to be a full moisturizer. it has a thick consistency and a pleasant smell. just a dab is all you need. i really only use it at night because of the thickness and because it can be too much for day wear. i would recommend this product to anyone who's skin needs something exceptionally soothing at times.

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Acacia810 on 5/21/2007 5:02:00 PM more reviews by Acacia810

Age: 25-29   Skin: Dry, Olive, Warm   Hair: Brunette, Curly   Eyes: Brown    

Ok this is weird. I never knew about the hydrocortisone issue! That's really unsettling :(
I alternated between this Exceptionally Soothing Cream & Total Turn Around for about a year. My skin was awesome. I ran out of Exceptionally Soothing this past winter, and my skin started getting "upset". Now I'm wondering if my skin was allergic to something in my regimen that the daily dose of hydrocortisone was forcefully suppressing. It was mighty effective, but I won't be doing that again. (FYI-- Long term use of hydrocortisone can thin your skin, making it older and more vulnerable in the long run) I hear that the new formulation for this Cream does not contain hydrocortisone. But this discovery has been unpleasant, and I'd rather just try something else altogether.

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Sazzakins on 3/27/2007 8:08:00 AM more reviews by Sazzakins

Age: 25-29   Skin: Dry, Fair-Medium, Neutral   Hair: Blond, Straight, Fine   Eyes: Blue    

I used this cream and then read the reviews on here about the hydrocortisone. I wrote to clinique today and got this response - ''I wish to advise that Exceptionally Soothing Cream for Upset Skin which is sold in the USA does contain Hydrocortisone, however the UK version does not have this ingredient.''


I want to mention that I stopped using the cream for the last two days and my skin is loads better. I was blindly using this cream to stop the redness and itchiness but it seems it was making it worse.

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*TOP REVIEWER* imkt on 10/22/2006 12:48:00 PM more reviews by imkt

Age: 30-35   Skin: Normal, Olive   Hair: Brunette   Eyes: Brown    

I have very normal skin that can react to a slew of different irritants (skin care, food, weather, stress, etc..). Usually my reaction manifests itself as tiny red bumps in the most delicate areas on my face - under my nose, around my lips... Actually, I didn't think that this would do anything; I have usually resorted to dabbing on OTC or prescription strenth cortisone creams, and they have worked, but I wanted something more fitting for overall skin care. I used it first overnight to see how my skin would react; so far, so good. The next morning, I mixed a little bit with a light tint from MAC (I always felt the tint was slightly drying, but I've always loved the colour and formula). The little mix worked great. My skin looked healthy and even-toned. I will continue to use this in times of need.





UPDATE: If anyone is interested in the'hydrocortisone' issue of
this cream, read on:


When Exceptionally Soothing Cream For Upset Skin was first launched there were two different formulations. The Canadian version never had hydrocortisone in it however the United States version did. Within the past
three years the United States version was changed and the hydrocortisone removed and replaced with the sea whip extract which has always been the
ingredients used for the soothing effect in the Canadian version.

Once again, thank you for contacting us and for the opportunity to address
your concern.


Global Consumer Communications
ConsumerCommunications-Clinique@clinique.com

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Emac42 on 9/18/2006 10:48:00 AM more reviews by Emac42

Age: 36-43   Skin: Combination   Hair: Brunette   Eyes: Hazel    

I use this cream for occasional breakouts. I once had a breakout that refused to budge, despite using other creams including a prescribed cream from my doctor. I was left with what appeared to be a permanent scar, until I came across Clinique's Exceptionally Soothing Cream. Following a few week's usage, my scar has disappeared.

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temperlyne on 5/31/2006 5:13:00 AM more reviews by temperlyne

Age: 25-29   Skin: Sensitive, Fair, Neutral   Hair: Blond, Straight, Medium   Eyes: Blue    

I use it to break the cycle of irritation and inflammation of my acne prone and sensitive skin. When my skin flares up I dabb a bit of this very moisturizing cream on the inflammation before it turns really ugly and itchy.
It really seems to help me break the cycle of inflammation and irritation and my skin is much calmer than before. I hope I will be just as pleased with it in the long run.
update: I finally finished the jar but will not repurchase. It's too overpriced for what it is, a gentle moisturising cream. I've found honey and aspirine to be much more soothing for my upset skin.

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*TOP REVIEWER* gerlygerl on 5/1/2006 12:21:00 PM more reviews by gerlygerl

Age: 25-29   Skin: Sensitive, Fair, Cool   Hair: Blond, Wavy, Fine   Eyes: Blue    

I've wanted to try this cream since hearing they'd reformulated it without the hydrocortisone.

Upon application, my skin was dewey and soft, and seemed less irritated. After a week of use, large cysts were forming under my skin - really rare for me - so I checked the ingredient list. Lo and behold, one of the top ingredients is high on the comedogenicy scale.

I'll try to return this, or swap it to someone who isn't acne-prone.

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*TOP REVIEWER* barbie_c0ri on 3/15/2006 3:00:00 AM more reviews by barbie_c0ri

Age: 19-24   Skin: Oily, Fair-Medium, Warm   Hair: Black, Wavy, Medium   Eyes: Brown    

i love this product! i use it whenever my skin get really dry. Im have oily skin on my t zone but normal cheeks. I always bring this with me when i travel because my skin doesn't adjust to new environment well. I have very sensitive skin too, so i can tell if any product will immediately irritate my skin. This is a life saver!! I just had to write a review about it because my skin was sooo dry from the weather and it immediately fixed it. thank goodness. phew..! Prior to that i tried moisture surge extra since my skin was oily but it still wasn't enough and i knew my skin was irritate from something...I will alway have this cream with me! It doesn't break me out, it's oil free, fragrance free, and non-acnegenic. In addition, it provides a lot of antioxidant like green tea, sea whip and etc. It does contain shea butter and studies said it help heals the moisture barrier pretty well and it's natural. This is a reformulated cream.. the old version had hydrocortisone and that is for temporary usage. This one is just replace with more antioxidant, so it would not harm your skin and you can use it longer. It also absorb into the skin well so it's not greasy at all. Any skin type can use it. Give this a try if your skin is irritated or need a boost of antioxidant, and for a moisturizer that contains all these great ingredient it's well worth $32.50 for 1.7 fl oz.

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Melba on 2/16/2006 7:57:00 AM more reviews by Melba

Age: 25-29   Skin: Combination   Hair: Other   Eyes: Other    

Reading all these comments, I guess it all depends on the individual.
However, I love this cream. I have uber sensitive, red, spot prone cheeks! I don't need this cream on my t zone, so whenever my skin is blotchy, red, itchy I will use this and it calms it down superbly.

I don't use this as an everyday moisturiser however, I just think it's an incase of an emergency one.I also wish it wasn't it a jar more so a tube.

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ingad on 1/14/2006 10:35:00 AM more reviews by ingad

Age: 25-29   Skin: Combination   Hair: Brown   Eyes: Green    

DO NOT USE IT LONGER THAN 4 DAYS!!!!!
It contains hydrocortisone, which is a strong ingredient and in it thins the skin,makes skin to act crazy and be very sensitive later on....
for sensitive skin try following choices:
1 Almond oil, cheap and really calms the skin.(weleda has almond creams, if you prefer creams).
2.dr.hauscha's rose cream, fantastic cream for most of skin types, gives glow and calms the skin(not suitable for very oily skin).
3.dr.hauscha's moisture mask(calms the skin in the seconds).
4.Estee Lauder Verite Moisture Relief Creme for Sensitive Skin (really nice cream for all dry to normal skin).
5.Elizabeth arden's ceramide eye capsules, really calms the skin and leaves it glowing... one capsule for eyes and for whole face....
6.jojoba oil(for normal to oily skin types).
7.aspirin mask, just mix aspirin with the water and jojoba or almond oil, 10-15 minutes and skin is way calmer.Great for normal to oily skin, not suitable for dry.
Just in case, try on your wrist first, people are sensitive to different things.
Good luck!

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discokitten on 1/12/2006 1:45:00 AM more reviews by discokitten

Age: Unknown   Skin: Normal   Hair: Brunette   Eyes: Blue    

I had a cold for a week and, as always, had sore chapped skin around my nose from wiping it so much. AFter my cold went away the chapped skin did not. Two weeks later i decided to go to my clinique counter to see if they had anything to solve my problem. The salesgirl reccomended this cream, and wanted me to try it in the store before i took it home. It stung at first and that put me off, but after five minutes of talking to her and looking at other products I looked in the mirror and the redness was already diminishing! I bought this creme and I am very happy with the results. But she let me know to use it sparingly or else it might cause zits if you have already oily skin.

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*TOP REVIEWER* alliebeth on 8/19/2005 6:44:00 PM more reviews by alliebeth

Age: 30-35   Skin: Dry, Fair, Cool   Hair: Brown, Wavy   Eyes: Blue    

Do NOT buy this stuff! I went to the dermotologist, having a bad time with my rosacea redness/irritation. I'd been using this stuff, and initially, it seemed to help.

When I told the doctor what I was using, he told me to immediately return it. He said that the hydrocortisone in it thins the skin, making rosacean more evident and troublesome because the blood vessels are closer to the surface of thinner skin.

It took four MONTHS to get my skin back to "normal" after going off of it. And it wasn't cheap either (the cream or the doctor's visits, meds, etc).

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karenina on 5/30/2005 7:20:00 PM more reviews by karenina

Age: 56 & Over   Skin: Dry   Hair: Brown   Eyes: Green    

I love this cream. My skin is sensitive and reacts unpredictably. I rely on this to calm it down when it gets red and irritated -- it works very rapidly and it never fails. Great stuff.

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pinup_chick on 2/1/2005 5:48:00 PM more reviews by pinup_chick

Age: 19-24   Skin: Dry   Hair: Brown   Eyes: Blue    

I love this stuff so much, but it's so expensive.

My extremely dry and sensitive skin is quite prone to various rashes, and this stuff never fails to help clear up a rash in no time flat. It's a bit too greasy to use a general facial moisturizer, but I use it on extremely dry spots and it works wonders.

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*TOP REVIEWER* LizzieDahlin on 12/15/2004 11:26:00 AM more reviews by LizzieDahlin

Age: 19-24   Skin: Combination, Fair-Medium   Hair: Red   Eyes: Brown    

After reading the great reviews on here about this cream i purchased it on the high hopes that it would clear up my sensitivity breakouts on my face from the changing weather. Instead of clearing them up, however.. after one application i came up with the same sore little bumps i get whenever i react to a product. back to the counter this one goes... otherwise the scent of the cream was acceptable, but the texture was heavier than my creme de la mer (which i love, but am always trying to find a cheaper substitute for) and my skin was shiny and greasy after 2 hours ( i have dry skin) and took 2 blotting papers to dry out.. bleh.. i hate to admit it but creme de la mer is still my hg...

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Kiscica on 11/17/2004 2:13:00 PM more reviews by Kiscica

Age: 25-29   Skin: Sensitive, Fair-Medium, Warm   Hair: Blond, Curly, Medium   Eyes: Hazel    

I tried this over the weekend out of desperation. Everything I was trying either irritated my skin or left it really greasy... well, this seems to have done the trick, at least for now. I have combo/sensitive skin and this calmed my skin right away without any breakouts so far (4 days of use). It is a thick cream but after about 30 minutes it gets totally absorbed by the skin and does not feel greasy at all. It seems to hydrate quite well too. UPDATE: After two weeks I started getting pimples and blackheads on my T-Zone, worse breakout I´ve had in a long time. Back to the store it goes...

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*TOP REVIEWER* GreenFaerie on 9/3/2004 12:47:00 AM more reviews by GreenFaerie

Age: 19-24   Skin: Combination, Fair   Hair: Brown   Eyes: Brown    

My mom gave me some of this to try since I suffer from sensitive, combination, acne-prone skin (yes, suffer!). I used this just on the areas where I was broken out and scarred and by the morning, the blemishes were greatly diminished. This does more for my acne than all those specific acne treatments which tend to dry out my skin anyway. The funny thing is that when I initially used this to subside some blemishes, what had caused them was Clinique's very own DDML. So Clinique, you made up for it! My mom only had a small amount left in her jar, so when I ran out and reordered, I noticed the consistency of the lotion was different. Hers was thicker, like a shea butter-type consistency, and the new one I have is more fluffy. Could it be a new formula from when they briefly discontinued it? Haven't noticed a difference in effectiveness, so I will continue to buy.

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*TOP REVIEWER* starladear on 6/5/2004 1:48:00 PM more reviews by starladear

Age: 25-29   Skin: Acne-prone, Fair, Neutral   Hair: Red   Eyes: Green    

HOLY GRAIL PRODUCT. I always suffer all of my allergies on my face--you know, the itchy, cracking, peeling, red, swollen skin kind of allergies, especially around my eyes and mouth--and I have all kinds of allergies, from environmental to food. I have been to doctors over the years and used prescription products that DID NOT WORK THIS WELL. So when I have a flare up, I reach for it...wow, I guess for about eight years now, since I discovered this in 1997. It is pricey, but worth it if you've got problems.

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Triona on 1/27/2004 11:09:00 PM more reviews by Triona

Age: 25-29   Skin: Combination, Fair-Medium, Neutral   Hair: Brown, Wavy, Medium   Eyes: Blue    

This wasn't horrible... it just wasn't anything......My face had been really itchy & dry & all this seemed to do was "grease me up" I would suggest to anyone thinking of purchasing this to just go out & but some no-name cortizone cream. That is the active ingredient. & if you feel that you need some more moisture, then add a good moisturizing cream... This stuff just wasn't worth it...

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