I used this 2 nights ago for the first time, and yesterday I had 3 people comment on how great my hair looked. I followed all the other reviewers instructions (applied it over a bowl to catch the drips & reuse em and dunked my head in bathwater to rinse it out) & used the Balancing Moisturizer as the 2nd step. I'd been hesitant to use it in the past because it seemed pretty extreme, but now I'm growing out my hair to donate, and it really needed it. FYI it doesn't do anything for split ends, so if that's your problem, it won't help. Just get a trim!