I really like this product now that I figured out how to make it work for me. This conditioner is extremely thick and heavy. The first two times I used it, it left my hair so greasy and weighed down I thought it was a complete product fail. It just never seemed to rinse out completely no matter how hard I tried.
A little background on my hair: it's thick and especially dry at the ends. Regular heat-styling. I have a lot of problems with the ends getting tangly & snarled. Some breakage, the tangles don't help. When it comes to conditioner, the more moisturizing the better. Usually a thick and heavy conditioning treatment is exactly what I need, but this product just wasn't working out for me.
Giving it one last chance, I used the Joico Balm just on the bottom two inches or so of my hair after applying a different, lighter conditioner to the rest. Beautiful results!! I was both impressed and amazed. My hair was soft and smooth all the way down to the ends, even for 2-3 days between washes. I could run my fingers or a comb all the way through without getting caught on a tangle. Significantly reduced breakage! It's like I have a new head of hair. Another plus, by using it only on my ends the tube will last a really long time. I love what this does for my hair and I will absolutely buy this again.
While it may be too heavy for all-over use, definitely give this a chance if you have dry thristy ends. This conditioner is so rich & coating it's bound to make a difference. It's amazing!