I wanted to love this so much. In fact, I was wanting to try it so badly that, when all of my swap requests for it were rejected, I actually went out and paid full price for a bottle. I never pay $20 for any cosmetic product unless I'm certain I'll love it, and, going by the reviews here, I was sure I would. Alas! Every time I washed with it, my face felt so tight that I could feel my cheeks moving every time I raised my eyebrows. Plus, it didn't even take off the very light amount of makeup I usually wear to work. Ugh. Back to Nordstroms it went. I did like the lightly creamy consistency, which is why it got a 2 instead of a 1.