I have tons of fine, dark (ash) blonde slightly wavy hair. Chemically treated--salon colored & highlighted--I'd say slight damage to moderate on some small areas. It has never been silky (even as a child). It has always naturally had more of a dull/porous look to it. I always envied the grils with the silky like glass hair. Anyway, so I secretly hoped that Emergencee would give me that "smooth as glass" that everyone in these reviews talks about. Well, I guess I got my hopes up and probably didn't have realistic expectations. I do see improvement, just not a "Wow! Miracle!" as I have been reading.
I first clarified with Paul Mitchell II, then generously applied the Emergencee and put on a shower cap for about 3-5 minutes. It does give your hair an odd, straw-like feel (which I expected from reading here). Rinsed & shampooed w/ Therapee. Moisturized w/ Humectress for about 5 minutes. Rinising off the Humectress my hair did feel smooth as silk.
Some skeptics of this product say that it's probably not the Emergencee that is getting their hair in better condition but rather the other products along with it--I don't agree with that because I've been using the other products without the Emergencee and haven't had the same results as WITH the Emergencee.
I also read that this will continue to improve hair over time so maybe I need to keep using. I'll try again in two weeks, just before my next salon chemical process.