I have this iron with the 2" plates. (My hair is fairly long, fine, but very curly.) I've used it for 4 or 5 years with no problem--my stylist was using it at the time, and I was very happy with it. (It replaced an inexpensive flat iron.) But in the last couple years, I realized that it wasn't perfect. The thick plates meant I had a hard time getting to the roots. It was heavy, but didn't clamp firmly, so I had to use both hands--one to hold the handles and the other to hold it firmly shut at the ends. (One thing I really liked about the Sapphire was the attachable/detachable comb, which is a feature not found on many straightening irons.) So I started buying ceramic irons with narrower plates and I'd give them a try, but end up returning them. They didn't straighten well, or didn't glide smoothly over my hair. But a few months ago I got my hair cut and my stylist had a new straightening iron Artizen Digital Iron (www.artizendigitaliron.com). He used it once on my hair and I immediately asked him to order one for me. It cost about $160, but I got it home and was sold. One of the great things about it is that you can actually wind you hair around the iron and get a little curl at the same time (though I need to get a lesson from my stylist so I can do this better...I still don't have the hang of it, and this baby's hot...you can't linger while trying to curl and straighten!).