Average Rating 4.6/5
Review by babykins080305
So i bought my GHD as part of the urban angel set for $230 at Sephora on Feb 2010, and last night it died on me. I was devastated! Don't get me wrong, it died because i tried using it to depot mac e/s (stupid i know!) and i think it overheated due to the foil. i have to say though as a hair iron, GHD rocks my world. It seriously is the BEST hair iron out there, it straightens my hair like no other. I've used a lot of cheap hair irons since I've started caring about how i looked and man, there's just no comparing them. I have straight asian hair but it gets so frizzy and poofy especially after it's been freshly washed even after I've blow dried it, the GHD just smooths it and makes it all shiny, silky, and soft. I don't really use any products on my hair (i try to avoid putting gunk on my hair as much as possible) except to the Moroccan Oil and I'm telling you i for the 11 months that I've used it i never developed split ends! Also after I've straightened my hair and went on with my day, (even after rolling around in bed sleeping) my hair is still nice, smooth, and silky straight the next day. I don't really have to do anything except run the GHD through it quickly before going out (i put up my hair in a ponytail and in a shower cap when i shower again so it gets crimped a little from the hair tie). I'm glad that for as expensive the GHD is, it comes with a 2 year warranty. So when it died on me yesterday, (after panicking for an hour!!!) i went online to get the GHD customer service number and called them. They were very nice and helpful and i just told them that it won't turn on anymore and i told them that I've only had it for 11 months. They told me to bring it back to Sephora with proof of purchase and they should replace it with a new one because of the 2 year warranty, if not, they said to call them back and they would send me a form and after they would send me a new one within 14 days. So off i went to Sephora and they happily replaced it for me! I'm so happy now and all is right in my world again. I hope this review will help someone who's considering on getting a GHD, it's totally worth the money. think of it as an investment that would last you a long time [just don't use it for depotting e/s! i know that was stupid and I'm still smacking myself for doing it even if i had a gut feeling that it was a bad idea >:( ]. p.s. the Ghd customer service person also told me that with the replacement iron, you get a whole new 2 year warranty with receipt. hope this helps!