GardenValleyGirl's review of Ulta Ulta- whole store

3.0

203 reviews

69% would repurchase

Package Quality: 3.2

Price: $$$

Package Quality: 3.2

Price: $$$

INGREDIENTS


Age: 56 & Over

Skin: Dry, Fair-Medium, Not Sure

Hair: Brown, Other, Other

Eyes: Hazel

ULTA is brand new in our city and the SAs are awful! I returned a product after 60 days and was purchasing new products and one SA said they cannot take it back after 60 days. I said I was applying it to newly purchased products and she said they could not do it. I returned to my car and read the back of the sales slip and it said after 60 days you could only get store credit, so I had to go back in and show the SA her own receipt so she could re-run my purchase to credit me with my return - she was not happy. Also, poor job on matching BE products to my skin. She looked at me and said "You're a medium" and that's the only color she applied all over my face. In the store it looked okay, but in the car I looked like a pumpkin! Every time I go in there with a coupon, they find a reason for me not to be able to use it on what I have in my shopping bag. And, they are ALL clueless about where to find certain products. Once they told me they were all out of something and I found it at the checkout counter on the travel size display! Another time I picked up Revlon lipstick - buy 2 get 1 free - and the SA argued with me at the register that it was buy 2 get one 50% off, until she ran it up and it said buy 2 get 1 free and she just blew it off saying "Oh I must be thinking of another brand." I'll take Sephora and BB&B any day!

2 out of 2 people found this review helpful.


Read all 203 reviews of Ulta- whole store

Popular Other Products


Baking Soda
Baking Soda
489 Reviews
Final Seal
Final Seal
112 Reviews
Optic White
Optic White
71 Reviews
Vicks Vapor Rub
Vicks Vapor Rub
48 Reviews
ipsy
ipsy
44 Reviews
Back to Top