studybreak's review of Ulta Ulta- whole store


199 reviews

70% would repurchase

Package Quality: 3.3

Price: $$$

Package Quality: 3.3

Price: $$$


on 2/16/2010 2:40:00 AM

Age: 36-43

Skin: Acne-prone, Tan, Not Sure

Hair: Brown, Other, Other

Eyes: Brown

The SAs, for the most part, aren't very helpful and kinda snotty when you ask for help. But what's really janky about Ulta is the way they track "points": 1) If you don't have your card, they "can't" look it up, unlike Sephora where they can look it up on the computer via email. 2) The SAs "don't" have the number of points on your account even when you have your card or magazine-based coupon. You need to call or check online (is this just happening at my local store?) What kind of S&^t is that? Tracking makeup points isn't at the top of my priority not having that available for the customer when she/he is RIGHT THERE AT THE COUNTER is just stupid! And, I'm tired of just $3.50 off of non-high end products. I can go to CVS for better deals. Ulta needs to step up its game!!

Read all 199 reviews of Ulta- whole store

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