First off, let me say that I freaking love the packaging on this product. It is extremely convenient in getting the last little bits of the product left in the container!
Now, this lotion/serum type product is for people with frizzy, thick, hair, because the number on Redken styling products indicates the hold for the product. Now, my hair isn't naturally curly, or very frizzy, but I was looking for a different heat protectant that wasn't a spray, because those became too much of a hassle. I bought this at my local salon, because they were having a 30% off sale, and how could I resist that? I only paid $15 for this wonderful product! What a deal ;)
This product comes out very creamy, and has a very perfumy scent, as with all Redken products, but it doesn't linger very long or clash with any other scents (which is great). What I do is take 1 pump, and then distribute it throughout my hair. After I'm done blow-drying, my hair seriously feels like SILK. I am in love with this stuff! My fly-aways are tamed, and after straightening, my ends no longer get that weird, fried, squiggly look they did before.
edit: I accidentally stepped on this, and the pump came RIGHT off, so now I have to scoop product out. The pump also comes off very easily just by taking off the lid. Please fix the packaging, Redken. this stuff is seriously amazing.